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Holiday Inn Express Naperville by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Naperville by IHG

Exterior
Exterior
Property amenity
Lobby sitting area
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
1837 Centre Point Circle, Naperville, IL, 60563
  • Morton Arboretum
    ‪6 min drive‬
  • Riverwalk Park
    ‪7 min drive‬
  • College of Dupage
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Chicago Naperville

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1004)
$181 nightly
The price is $181 total
includes taxes & fees
Embassy Suites by Hilton Chicago Naperville

About this property

Holiday Inn Express Naperville by IHG

3-star Naperville hotel walkable to Naperville Yard Indoor Sports Complex
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Naperville by IHG offers 143 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Naperville by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in January 2020.

Holiday Inn Express Naperville by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Renovated entire property - January 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Naperville IL
Country Inn Carlson Naperville IL
Country Inn Radisson Naperville IL
Country Radisson Naperville IL
Country Inn And Suites Naperville
Country Inn Naperville
Naperville Country Inn
Country Inn & Suites Naperville Hotel Naperville
Midwestern Inn Naperville
Midwestern Naperville

Holiday Inn Express Naperville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is excellent.Beds are very comfortable. Rooms are updated and ckean. Property is beautifully laid out with plenty of areas to sit and have conversations or conferences. There are so many restaurants within a block walking distance.
Stayed 1 night in Apr 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Stayed 2 nights in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Anthony

Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Rina

Stayed 1 night in Mar 2025

8/10 Good

JJ

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

This was one of the best hotels I’ve stayed at lately. The beds and pillows were comfortable. Breakfast had great choices. We were there 3 days and each day had a different offering. My daughter was pleasantly surprised they had Greek yogurt. Very quiet hotel/area. I was nervous about staying so close to I-88 but didn’t hear it all. I would definitely recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Kari

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall good, there only suggestion is that the breakfast menu could use a few more options No problem tho. We are in the area offen, and will stay at this facility next time.
Stayed 2 nights in Mar 2025

2/10 Terrible

Kaycie Chiyuri

Liked: Cleanliness
Disliked: Staff & service
Terrible communication with guests, double charging and making it hard to get a refund, won’t respond to receipt requests and won’t work with Expedia. Avoid this property!
Stayed 3 nights in Feb 2025

10/10 Excellent

Toni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property. It was very clean and in a safe neighborhood. The only issue was a loud guest yelling and beating on their hotel door in the middle of the night, which I tried a couple of times to help calm them down until they did. Otherwise, the stay was great and I have no complaints.
Stayed 3 nights in Mar 2025

10/10 Excellent

James, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility.
Stayed 1 night in Mar 2025

10/10 Excellent

Codi, Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. It was quiet and peaceful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Bed was comfortable. Easy access to some great restaurants and stores.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying at this location. We slept comfortably and breakfast was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Lena

Traveled with family and small children, Traveled with family
Hotel was a pleasant to stay in.
Stayed 2 nights in Mar 2025

8/10 Good

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and a great location in Naperville for a quick overnight.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the quietness. This is the 3rd stay at this location, first two rooms were great but I didn’t quite like the 3rd room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

dhawal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay overall. The facility appeared to be newer and was clean. We stayed on the 2nd floor and our room was always very warm, we were not able to keep it at a comfortable temperature even after turning off the thermostat. That is the only issue. Otherwise it was nice and I would stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shonotthara

Stayed 1 night in Feb 2025