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Omni Chicago Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Omni Chicago Hotel

Exterior
Lobby
Exterior
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Laundry

Explore the area

Map
676 N Michigan Ave, Chicago, IL, 60611
  • Michigan Avenue
    1 min walk
  • Northwestern Memorial Hospital
    2 min walk
  • Chicago Water Tower
    3 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    42 min drive

Room options

View all photos for One Bedroom Suite 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with 2 Double Beds & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite with 2 Double Beds & Sofa Bed

  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Corner Suite King Bed & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Corner Suite King Bed & Sofa Bed

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite with King Bed & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite with King Bed & Sofa Bed

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Deluxe Suite 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Accessible Deluxe Suite 1 Queen Bed

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Suite with Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Executive Suite with Sofa Bed

  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite Governors 1 King Bed

Luxury Suite Governors 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxury Suite Governors 1 King Bed

  • 699 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Front of property

Hotel Riu Plaza Chicago

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Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1208)
The price is $139
per night
$191 total
includes taxes & fees
Jan 2 - Jan 3
Hotel Riu Plaza Chicago

About this property

Omni Chicago Hotel

Hotel in Downtown Chicago
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, conference space, and concierge services are onsite.
Omni Chicago Hotel offers 347 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Omni Chicago Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
676 Restaurant and Bar - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 50 per night)
  • Valet parking on site (USD 80 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 50 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 676 Restaurant and Bar

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Microwave on request
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in fee: USD 50 for check-in between 12:30 PM and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 50 for adults, and USD 5 to 25 for children
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Nearby parking fee: USD 50.00 per night (525 ft away)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 4:00 PM
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chicago Hotel Omni
Chicago Omni
Chicago Omni Hotel
Hotel Omni Chicago
Omni Chicago
Omni Chicago Suites Magnificent Mile
Omni Hotel Chicago
Omni Chicago Hotel Hotel
Omni Chicago Hotel Chicago
Omni Chicago Hotel Hotel Chicago
Omni Chicago Suites Magnificent Mile

Omni Chicago Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 955 out of 1401 reviews" "
Rating 8 - Good. 270 out of 1401 reviews" "
Rating 6 - Okay. 93 out of 1401 reviews" "
Rating 4 - Poor. 51 out of 1401 reviews" "
Rating 2 - Terrible. 32 out of 1401 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, St. Louis Park

Stayed 2 nights in Aug 2024

10/10 Excellent

Marshall

Great view from the room
Stayed 1 night in Aug 2024

10/10 Excellent

Bridgett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the property was well kept. The staff was very pleasant and friendly. Love the staff member Daniel during my check in as well as shopping and lots of places to eat nearby.
Stayed 3 nights in Sep 2024

2/10 Terrible

Kou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife thigh had three lined spots that appear to be bed bug bites. We reported to the night and morning front desk managers. We were given the run around. No clear consistent explanation on protocols and what the hotel can do for us. They didn’t tell the housekeeping staff about the bed bug. They told her to come up to change our sheets. When we told her our suspicion re the bed bug bites. She became defensive and took off. We asked whether she will change the sheets and she says there are protocols. She never came back; no one call us back. We had to wait close to an hour and had to call night front desk manager again. We asked to be moved. He lied that the hotel was “fulll committed” and couldn’t move us. No fourth et accommodation or explanation. We were stuck with the same room overnight and he indicated nothing he can do for us but will let the morning front desk manager know and go call us in the morning. No one call us in the morning. So we went to seek out and to speak to the morning manager. She was dismissive and told us to leave the hotel. Very disappointing. We still have another night left wit the hotel. Never again will we stay at any Omni hotels again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and beautiful hotel! Great location! Lobby staff and bell service staff were great especially Marc & Murham!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Went for a couples weekend. The location was great, the room was clean, the staff is amazing. A decor is out dated for sure and the bed not as comfortable as the Omni in Boston or New Hampshire. Had a lovely time overall!
Stayed 4 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, building, and staff!
Stayed 3 nights in Sep 2024

8/10 Good

Kathryn, Evanston

Traveled with family
Very friendly staff and nice room. My only complaint is that the pullout sofa bed was very uncomfortable. We rearranged and had 1 person sleep on just the sofa but the pullout shouldn’t count as extra sleeping space and it needs to be changed out
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruce D

Liked: Cleanliness, staff & service, property conditions & facilities
Great 5 day stay. Spacious suite and very hospitable staff!
Stayed 4 nights in Aug 2024

10/10 Excellent

Dodren-Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula, Charleston

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the city activities, restaurants and shopping. Very nice hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was especially friendly and helpful. The breakfast was high quality. The fitness room is large and modern. The bed, however, was very soft, maybe old. I had a lot of back pain.
Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Omni Chicago was the perfect place for a long weekend getaway! The staff were kind and helpful, the property is beautiful, and close to all the best that Chicago has to offer! We’re already planning our next trip back!
Stayed 3 nights in Aug 2024

2/10 Terrible

Suleiman

Stayed 1 night in Aug 2024

10/10 Excellent

william f, Salt Lake City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean, good layout. Staff (especially the valet/bellhop) were excellent. Good location for walking the mag mile. My only mild complaint is that it's a noisy area: lots of sirens at night. It is located a few blocks from Northwestern Mem Hospital. But having said that, we never really had any problems getting in a good nighs sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our room. The gym was stellar and the bar was very nice. We didn’t have an opportunity to try the restaurant but it the food we saw being served looked good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right in the heart of Chicago !
Stayed 2 nights in Aug 2024