A restaurant, a coffee shop/cafe, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in and express check-out. Housekeeping is not available.
The Chicago Hotel Collection - Millennium Park offers 19 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.
This Chicago hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers laundry facilities, express check-in, and room service (during limited hours).
The Chicago Hotel Collection - Millennium Park is a smoke-free property.
The Chicago Hotel Collection - Millennium Park has a restaurant on site.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A coffee shop/cafe
A restaurant
Family friendly
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Living room
Separate bedroom
Conveniences
Laundry facilities
Luggage storage
Guest services
No housekeeping service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Visual alarms in hallways
Wheelchair accessibility
Wheelchair-accessible path of travel
More
1 building
21 floors
Art Deco architecture
Built in 1920
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Kitchen
Limited room service
Microwave
Oven
Stovetop
More
Air conditioning (climate-controlled)
Individual furnishings
Iron/ironing board
Living room
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in information
Pets
Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 100.00 per stay
Service fee: 14 percent
Resort fee: USD 39.95 per accommodation, per night
The resort fee includes:
In-room bottled water
In-room coffee
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Property Registration Number 60602
We should mention
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 May
Property is also known as
Pittsfield Hotel Apartments Suites
Millennium Park Apartments Apartment
Millennium Park Apartments Apartment Chicago
Millennium Park Apartments Chicago
Pittsfield Apartments + Suites
The Chicago Hotel Collection Millennium Park
The Chicago Hotel Collection - Millennium Park Hotel
The Chicago Hotel Collection - Millennium Park Chicago
The Chicago Hotel Collection - Millennium Park Hotel Chicago
The Chicago Hotel Collection - Millennium Park Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
Christine
Stayed 1 night in Jun 2023
2/10 Terrible
Patty
Traveled with family
Jun 7, 2023
Disliked: Cleanliness, room comfort
Make sure it’s open.
I texted for the em early check in.
They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay
Edwin
Stayed 1 night in Feb 2023
10/10 Excellent
Nathaniel
Traveled with family
Dec 29, 2022
Liked: Cleanliness, room comfort
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
Nathaniel
Stayed 2 nights in Dec 2022
10/10 Excellent
JANICE
Traveled with family
Nov 28, 2022
Liked: Property conditions & facilities
Disliked: Amenities
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
JANICE
8/10 Good
Karin
Nov 23, 2022
Karin
Stayed 1 night in Nov 2022
6/10 Okay
Jeff
Traveled with group
Nov 21, 2022
Liked: Cleanliness
Disliked: Amenities
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Jeff
Stayed 1 night in Nov 2022
6/10 Okay
Angela
Nov 7, 2022
Angela
2/10 Terrible
Luca
Nov 1, 2022
Luca
Stayed 1 night in Oct 2022
8/10 Good
Jimmy
Traveled with family
Oct 31, 2022
Liked: Cleanliness
Mixed review~
Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out.
The location is great and it was easy to walk to all of the attractions we wanted.
The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now.
So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
Jimmy
Stayed 2 nights in Oct 2022
6/10 Okay
Fabio
Business traveler
Oct 26, 2022
Liked: Cleanliness, amenities
Check-in process was very impersonal and confusing.
Fabio
Stayed 1 night in Oct 2022
2/10 Terrible
Lashaun
Traveled with family
Oct 24, 2022
Disliked: Cleanliness, room comfort
Hell in Chicago
The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
Lashaun
Stayed 2 nights in Oct 2022
8/10 Good
Verified traveler
Traveled with family
Oct 17, 2022
Liked: Cleanliness, room comfort
Verified traveler
Stayed 1 night in Oct 2022
8/10 Good
Erik
Oct 16, 2022
Erik
Stayed 4 nights in Oct 2022
2/10 Terrible
Verified traveler
Business traveler
Oct 14, 2022
Disliked: Cleanliness, room comfort
Verified traveler
Stayed 2 nights in Oct 2022
8/10 Good
Kimberlee
Traveled with group, Traveled with family
Oct 11, 2022
Liked: Cleanliness, room comfort
Great location
I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
Kimberlee
Stayed 3 nights in Oct 2022
2/10 Terrible
Lee
Oct 11, 2022
Liked: Cleanliness
Disliked: Amenities
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200.
If you choose to stay here, I wish you the best. I will NEVER stay here again.
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
I was nervous to book this property after reading the reviews, envisioning being stranded in the lobby with some weird check-in process and no room. As it turns out, check in could not have been easier. I simply entered my 4-digit confirmation code, sent to me by the hotel, and our keys were quickly printed. I did complete the online check-in ahead of time, which also sped things up. The room itself was spacious and clean. We had two bedrooms, two bathrooms, and the pullout couch in the living room, which was perfect for our group. Two downfalls - there was minimal bedding provided for the pullout couch (just a comforter) and I had made the reservation for 6 so clearly we needed the bedding. Luckily we had two sleeping bags in the car. There were also only 4 bath towels provided. The other thing to be aware of is that this is in a very noisy location with apparently zero sound-proofing in this old building. Loud trains and sirens were a constant all night long. But the bed was comfortable, the location to easily walk to Millenium Park and restaurants/shops was absolutely perfect. We were very close to the Green line to take the train to a White Sox game, and found a public parking ramp close by. Despite the couple of drawbacks, the location and space made it a place I would stay again. Just bring earplugs ;)
Tanya
Stayed 1 night in Sep 2022
10/10 Excellent
Ashley
Traveled with family and small children, Traveled with family