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The Chicago Hotel Collection - Millennium Park

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chicago Hotel Collection - Millennium Park

Exterior
Point of interest
Lobby
Exterior
Dining

Reviews

5.2 out of 10

Popular amenities

  • Room service
  • Laundry
  • Pet friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
55 E Washington St., Chicago, IL, 60602
  • State Street
    2 min walk
  • Pittsfield Cafe
    1 min walk
  • Madison-Wabash Station
    2 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    46 min drive

Room options

View all photos for Family Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Family Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Queen Sofa Bed

View all photos for Classic Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Classic Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Classic Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • Sleeps 8
  • 2 Queen Beds, 1 Double Bed and 1 Queen Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

  • 146 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen, Courtyard View

  • 146 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Standard Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Deluxe Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen, Courtyard View

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms, Kitchen, City View

  • 1100 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Premium Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

The Chicago Hotel Collection - Millennium Park

Hotel in Downtown Chicago
A restaurant, a coffee shop/cafe, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in and express check-out. Housekeeping is not available.
The Chicago Hotel Collection - Millennium Park offers 19 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers laundry facilities, express check-in, and room service (during limited hours).

The Chicago Hotel Collection - Millennium Park is a smoke-free property.

The Chicago Hotel Collection - Millennium Park has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • Built in 1920
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in information

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • Service fee: 14 percent
  • Resort fee: USD 39.95 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Property Registration Number 60602

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 May

Property is also known as

Pittsfield Hotel Apartments Suites
Millennium Park Apartments Apartment
Millennium Park Apartments Apartment Chicago
Millennium Park Apartments Chicago
Pittsfield Apartments + Suites
The Chicago Hotel Collection Millennium Park
The Chicago Hotel Collection - Millennium Park Hotel
The Chicago Hotel Collection - Millennium Park Chicago
The Chicago Hotel Collection - Millennium Park Hotel Chicago

The Chicago Hotel Collection - Millennium Park Reviews

Reviews

5.2
Rating 10 - Excellent. 18 out of 112 reviews" "
Rating 8 - Good. 18 out of 112 reviews" "
Rating 6 - Okay. 22 out of 112 reviews" "
Rating 4 - Poor. 9 out of 112 reviews" "
Rating 2 - Terrible. 45 out of 112 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

VHugoC

Liked: Cleanliness, staff & service, property conditions & facilities
Good

2/10 Terrible

Christine

Stranded in Chicago
I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
Stayed 1 night in Jun 2023

2/10 Terrible

Patty

Traveled with family
Disliked: Cleanliness, room comfort
Make sure it’s open.
I texted for the em early check in. They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
Stayed 1 night in Jun 2023

2/10 Terrible

Cory

Stayed 1 night in Jun 2023

2/10 Terrible

Stephanie

Stayed 3 nights in May 2023

6/10 Okay

Edwin

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay
Stayed 1 night in Feb 2023

10/10 Excellent

Nathaniel

Traveled with family
Liked: Cleanliness, room comfort
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
Stayed 2 nights in Dec 2022

10/10 Excellent

JANICE

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.

8/10 Good

Karin

Stayed 1 night in Nov 2022

6/10 Okay

Jeff

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Stayed 1 night in Nov 2022

6/10 Okay

Angela

2/10 Terrible

Luca

Stayed 1 night in Oct 2022

8/10 Good

Jimmy

Traveled with family
Liked: Cleanliness
Mixed review~
Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out. The location is great and it was easy to walk to all of the attractions we wanted. The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now. So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
Stayed 2 nights in Oct 2022

6/10 Okay

Fabio

Business traveler
Liked: Cleanliness, amenities
Check-in process was very impersonal and confusing.
Stayed 1 night in Oct 2022

2/10 Terrible

Lashaun

Traveled with family
Disliked: Cleanliness, room comfort
Hell in Chicago
The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Erik

Stayed 4 nights in Oct 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Kimberlee

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Great location
I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
Stayed 3 nights in Oct 2022

2/10 Terrible

Lee

Liked: Cleanliness
Disliked: Amenities
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200. If you choose to stay here, I wish you the best. I will NEVER stay here again.
Stayed 1 night in Oct 2022

6/10 Okay

Danielle

Stayed 1 night in Sep 2022

2/10 Terrible

Kiley

Traveled with group
Disliked: Amenities, property conditions & facilities
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
Stayed 2 nights in Sep 2022

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was nervous to book this property after reading the reviews, envisioning being stranded in the lobby with some weird check-in process and no room. As it turns out, check in could not have been easier. I simply entered my 4-digit confirmation code, sent to me by the hotel, and our keys were quickly printed. I did complete the online check-in ahead of time, which also sped things up. The room itself was spacious and clean. We had two bedrooms, two bathrooms, and the pullout couch in the living room, which was perfect for our group. Two downfalls - there was minimal bedding provided for the pullout couch (just a comforter) and I had made the reservation for 6 so clearly we needed the bedding. Luckily we had two sleeping bags in the car. There were also only 4 bath towels provided. The other thing to be aware of is that this is in a very noisy location with apparently zero sound-proofing in this old building. Loud trains and sirens were a constant all night long. But the bed was comfortable, the location to easily walk to Millenium Park and restaurants/shops was absolutely perfect. We were very close to the Green line to take the train to a White Sox game, and found a public parking ramp close by. Despite the couple of drawbacks, the location and space made it a place I would stay again. Just bring earplugs ;)
Stayed 1 night in Sep 2022

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
Stayed 1 night in Aug 2022

6/10 Okay

Carol

Stayed 1 night in Aug 2022