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Welcome Inn & Suites - Lyons

2.0 star property

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Photo gallery for Welcome Inn & Suites - Lyons

Exterior
Lobby sitting area
Towels
Romantic Room | Private spa tub
Romantic Room | Free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
3922 S Harlem Ave, Lyons, IL, 60534
  • Brookfield Zoo
    ‪4 min drive‬
  • SeatGeek Stadium
    ‪8 min drive‬
  • United Center
    ‪13 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Romantic Room

Romantic Room | Free WiFi, bed sheets

Romantic Room

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking | Free WiFi, bed sheets

Deluxe Room, 1 King Bed, Smoking

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed

Free WiFi, bed sheets

Basic Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

  • 200 sq ft
  • Sleeps 4
  • 1 Double Bed

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About this property

Welcome Inn & Suites - Lyons

Lyons hotel with free self parking
A 24-hour front desk and free self parking are available at this smoke-free hotel. Weekly housekeeping is available.
Welcome Inn & Suites - Lyons offers 55 accommodations with air conditioning. This Lyons hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided weekly.

Complimentary self parking is available on site.

Welcome Inn & Suites - Lyons is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Prestige Motel
Prestige Inn Lyons
Welcome & Suites Lyons Lyons
Welcome Inn & Suites - Lyons Hotel
Welcome Inn & Suites - Lyons Lyons
Welcome Inn & Suites - Lyons Hotel Lyons

Welcome Inn & Suites - Lyons Reviews

Reviews

5.8
Rating 10 - Excellent. 36 out of 125 reviews
Rating 8 - Good. 11 out of 125 reviews
Rating 6 - Okay. 22 out of 125 reviews
Rating 4 - Poor. 16 out of 125 reviews
Rating 2 - Terrible. 40 out of 125 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Yeri

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Benito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to the receptionist at front desk for accommodating me during my second stay! Had the same room the second time as my 1st, only this time, the heater wasn’t working. She was kind to change the rooms for me and it was a nice upgrade. I appreciate her immensely!
Stayed 1 night in Jan 2025

10/10 Excellent

James L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Benito

Business traveler
Liked: Cleanliness, staff & service, room comfort
I wish the shower had hot water! The sink had better hot water surprisingly. My only complaint!
Stayed 1 night in Jan 2025

10/10 Excellent

Najaea, pittsburgh

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very convenient. Very cheap. & I’m a smoker so I appreciate smoking rooms in the winter.
Stayed 1 night in Jan 2025

10/10 Excellent

Eufemia

Stayed 1 night in Nov 2024

6/10 Okay

Chris

Stayed 2 nights in Dec 2024

8/10 Good

Anitra

Stayed 1 night in Jan 2025

8/10 Good

Dominick

Stayed 4 nights in Nov 2024

6/10 Okay

Nicole

Traveled with family
Disliked: Cleanliness, staff & service
Not at all worth the over 200$ i paid😒
Stayed 1 night in Dec 2024

10/10 Excellent

Reginald

Stayed 1 night in Dec 2024

6/10 Okay

Yeri

Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

8/10 Good

Kevin

Stayed 2 nights in Dec 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Deante

Stayed 1 night in Nov 2024

10/10 Excellent

Deante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eufemia

Stayed 1 night in Oct 2024

6/10 Okay

Luis f

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property needs some serious TLC and this may make it attractive to travelers. They should give more towels and clean the bathroom thoroughly. If your standards are high, this one does not qualify.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have pictures and videos of how awful this place is! The outlets were rusty, and plugs fell out of them/work. The light overhead was taken down. There were gunshot holes in the walls of Room 114. It was filthy (old food in the fridge, visible dirt on the walls and floors, clumps of hair in the shower, soap scum on the shower curtains). Aside from the filth, I've never felt so scared coming to a place! The place reeked of heavy marijuana and tobacco usage and bleach. Oh, and they want you to sign something saying you can't get a refund after being there for 10 minutes. Gross. Also, it's in an extremely unsafe part of town. My first Uber driver actually wouldn't bring me there directly. The bathroom door was kicked in. There was an altercation involving police near my room the first night. I was supposed to stay for three nights, but I called Expedia at 4 a.m. to tell them that it was incredibly gross and unsafe but that I feared an altercation with the front staff due to their "10-minute policy,". Expedia called the front desk to say I had a "family emergency" and got me out. They refunded me for the two nights I did not stay. It caused a massive amount of stress, though, because then I was in a state I'd never been in before, trying to find new lodging, far away from this place, on a marathon weekend. I booked a different hotel each night I was in the Chicago area. I wish there was a space for photos and videos. This place was horrendous!
Stayed 3 nights in Oct 2024

2/10 Terrible

Kayla

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outlets didn’t work was always having the police there and people fighting!
Stayed 1 night in Aug 2024

2/10 Terrible

Quetzal

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
requested a non smoking room but still smelled like smoked.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryanna

Liked: Staff & service
Disliked: Property conditions & facilities
Lighting didn’t work so we had to use the bathroom light to be able to see
Stayed 1 night in Oct 2024