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Quality Inn and Suites St Charles - West Chicago

2.5 star property

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Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
$74
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, Dellora A. Norris Cultural Arts Center
    ‪19 min walk‬
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn and Suites St Charles - West Chicago

St. Charles hotel with free weekday breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn and Suites St Charles - West Chicago features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1453 square feet (135 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn and Suites St Charles - West Chicago has designated areas for smoking.

A complimentary self-serve breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 451 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paige

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good!
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Lori

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Check-in was smooth, but unfortunately, room #244 was not properly cleaned. The bed was unmade, and there was trash left behind by previous guests. It appeared the room hadn’t been cleaned at all. We also had difficulty locating the room within the hotel. When we returned to the front desk, they promptly provided us with a clean room. It seems housekeeping either overlooked this room or didn’t complete their duties.
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Liked: Staff & service, room comfort
Friendly and helpful. The tv and phone didnt work. Some how the hinge-lock/deadbolt locked after we left the room. Ended up having to pick the lock and change rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice clean rooms. Easy check in
Stayed 1 night in Oct 2025

8/10 Good

Traci

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

6/10 Okay

Alexa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I wasn’t aware smoking rooms were still a thing but other than that the staff was very understanding and relocated us. Of course for a fee but so worth the money.
Stayed 1 night in Sep 2025

6/10 Okay

John

Traveled with partner
Disliked: Amenities
Went to take a shower and the bath tub drain was plugged and took a while for the water to drain. Other than that, it was OK
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great, suggestion, please change the bathroom fans, they are loud.
Stayed 1 night in Sep 2025

10/10 Excellent

Steve and Kat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly sraff
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Staff & service
Great place for the price. Nice neighborhood to take walks in. Close to everything. Great service.
Stayed 11 nights in Sep 2025

6/10 Okay

Amanda

Traveled with group
First, there was no elevator to the 2nd floor, 3 girls packed for a weekend and couldn’t use the cart available and we had to carry everything up to the second floor. Room definitely wreaked of cigarette smoke! The yup did not drain, water was up to the first girl’s ankles after 20 minutes, the next day water was up to the 2nd girls knee caps!We had to open the window immediately. Overall the beds were comfy and clean and firm! Staff was no where in sight to get extra toilet paper or towels. But the price for the occasion was worth it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Staff friendly, good attitude.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bobby, Mandan

Convenient, clean, good price
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, hotel convenient to get to. There is a good family restaurant across the street. Room was clean. Breakfast is very basic cold cereals, bagels/toast, yogurt and waffles. Beds are rock hard though and we all woke up with very sore backs.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Claudia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Roseanne

Business traveler
Liked: Staff & service, property conditions & facilities
The internet was painfully slow, and there is no elevator to the second floor. But everything human related was great! Staff was friendly, competent and helpful
Stayed 3 nights in Sep 2025