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Quality Inn and Suites St Charles - West Chicago

2.5 star property

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Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
$78
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Charlestowne Mall
    ‪3 min drive‬
  • Arcada Theater
    ‪3 min drive‬
  • Kane County Fairgrounds
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn and Suites St Charles - West Chicago

St. Charles hotel with free weekday breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn and Suites St Charles - West Chicago features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1453 square feet (135 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn and Suites St Charles - West Chicago has designated areas for smoking.

A complimentary self-serve breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 1017 reviews
Rating 8 - Good. 345 out of 1017 reviews
Rating 6 - Okay. 140 out of 1017 reviews
Rating 4 - Poor. 67 out of 1017 reviews
Rating 2 - Terrible. 40 out of 1017 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and out. Bathroom fan was dirty and lotion and shampoo were almost out. AC didn’t get colder when I turned it down
Stayed 1 night in May 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Everything was fine.
Stayed 1 night in May 2025

6/10 Okay

LEAH

Traveled with family
This hotel was just ok. When checking in, I specifically asked the lady if the breakfast was “a hot breakfast with eggs and stuff or just a basic breakfast” and she said “it’s a hot breakfast”. Well it isn’t. There’s a waffle maker and that’s about it. Everything else is toast, bagels, etc. There was no coffee except decaf. The water pressure in the shower was terrible. The entire hallway where our room was smelled like curry the whole time. The A/C was bipolar and the room didn’t cool off well most of the time, even turned down to 67°. It’s conveniently located and lots of food options close by. But I don’t know if I’d stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Stayed 4 nights in May 2025

8/10 Good

Ahmaduddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good property.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was seamless and quick. Room was clean and comfortable. Breakfast was good. Very happy with my stay and would definitely go back. Staff was also VERY friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Joani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Therese

Traveled with family
Liked: Cleanliness
Good budget hotel - friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Brandy

Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to downtown St. Charles
Stayed 4 nights in May 2025

8/10 Good

Tameron

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean rooms
Stayed 2 nights in May 2025

10/10 Excellent

Gayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location with a safe and secure environment. Our room was clean. The beds were very comfortable with plenty of pillows. Bathroom was clean and stocked with what we needed. We will stay again when staying in the area to visit family. We did not utilize the breakfast so nothing to say about that. Coffee was good. Staff were friendly and very accommodating.
Stayed 2 nights in May 2025

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
S2nd time staying for business.
Stayed 3 nights in May 2025

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, room comfort
It as fine for business travel. Comfortable and offer breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in May 2025

6/10 Okay

Ferdinand

Liked: Staff & service
Stayed 6 nights in May 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service
We were given a room upon check in that was not cleaned. Once we we got a clean room our room was never cleaned again or even bed made the duration of our stay. Would not recommend
Stayed 3 nights in May 2025

10/10 Excellent

Thirupathi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and I had an early check-in and they were able to accept it.
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Clarence

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and staff was pleasant and courteous.
Stayed 1 night in May 2025

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Richard, St Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night and it was a nice stay. St. Charles is a pretty town on the Fox River and there is plenty to do.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

martin

Stayed 1 night in May 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't stay because it was dirty the blanket very nasty so I left. I want my money back.
Stayed 1 night in May 2025