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Holiday Inn Chicago - Schaumburg by IHG

3.5 star property

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Photo gallery for Holiday Inn Chicago - Schaumburg by IHG

Property amenity
1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)
Pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Laundry

Explore the area

Map
1998 North Roselle Road, Schaumburg, IL, 60195
  • Schaumburg Medieval Times
    ‪5 min walk‬
  • Schaumburg Convention Center
    ‪3 min drive‬
  • Woodfield Mall
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(8 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Transfer Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Free toiletries, hair dryer, towels, soap

Standard Room

  • 275 sq ft
  • Sleeps 2
  • 1 Twin Bed

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  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1004)
$163 nightly
The price is $163 total
includes taxes & fees
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About this property

Holiday Inn Chicago - Schaumburg by IHG

3.5-star Schaumburg hotel close to Schaumburg Medieval Times
A restaurant, a health club, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a microwave in a common area. Weekly housekeeping is available.
Holiday Inn Chicago - Schaumburg by IHG offers 137 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers a health club, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

Holiday Inn Chicago - Schaumburg by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 for adults, and USD 8.00 to 12.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Schaumburg By Ihg
Radisson Hotel Schaumburg
Holiday Inn Chicago Schaumburg
Holiday Inn Chicago Northwest Schaumburg
Holiday Inn Chicago Schaumburg an IHG Hotel
Holiday Inn Chicago - Schaumburg by IHG Hotel
Holiday Inn Chicago - Schaumburg by IHG Schaumburg
Holiday Inn Chicago - Schaumburg by IHG Hotel Schaumburg

Holiday Inn Chicago - Schaumburg by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Noisy place.
Stayed 1 night in Mar 2025

6/10 Okay

Rayne

Traveled with partner
Liked: Staff & service
Great location and clean enough for one or two nights. There was cracking of wall around the window and there was mold in bottom corners of shower. Overall okay, but can tell a quick remodel was done without a care of quality. The toilet paper holder was loose and did not hold the toilet paper. There was no fridge in the room, even though i chose a room that did. I was never told by staff what time checkout was, it was posted as 12:00PM on the back of the room door. However on my day of checkout someone knocked on my door at 10:45AM, I was in the showering so I did not respond. The person used their keycard and opened the door, it did not open all the way since I had the secondary lock in place. When i was able to get to the door there was no one there. I did have my do not disturb sign in place. Not a big deal just odd and irritating.
Stayed 2 nights in Mar 2025

6/10 Okay

Summer

Traveled with family
Disliked: Staff & service
Stains on carpet and elevator sketchy
Stayed 2 nights in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Staff & service, property conditions & facilities
Checked into the hotel and our room had no towels. They told us that housekeeping went home and they cooks t help us with getting any towels. I could keep going on and on but I’ll never stay at a Holiday Inn again. With so many options in Schaumburg, book something else.
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy for a Night at Medieval Times

The folks at the desk were all so nice courteous! Caesar at the front desk was so sweet to my kiddos. We would definitely come back.
Stayed 1 night in Mar 2025

8/10 Good

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Jan

Stayed 1 night in Mar 2025

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn't ready when we arrived at 3:00pm to check in. We waiting until 3:45pm to get a room. The room wasn't not very clean. We found wrappers, hair ties and the bath tub was dirty. There wasn't any linens for the pull-out couch. There wasn't any cups and only 1 coffee. The pool was cloudy/disgusting and there were not any towels. I will not return to this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family

Not my favorite stay

The night front desk guy was very rude. We came down because the room above us was very loud at midnight and he said oh well. Earlier in the evening we asked for additional bath towels as there was 2 in our room and 3 people staying and he told me no- because housekeeping had already left. Our room was dirty. Price tags on the floor, coins all over the floor, toothpaste all over the mirror, and the shower had soap scum and mildew all over the tiles. We have stayed here before and it was not this bad- not sure what happened, not I know I won't be back.
Stayed 1 night in Mar 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

amy, Sturgis

Stayed 1 night in Feb 2025

8/10 Good

Shannon

Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan, Country Club Hills

Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Staff & service
Great staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Raymond

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 4 nights in Feb 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besides thr pool being down. Evrrything was great. Thank you
Stayed 2 nights in Feb 2025

4/10 Poor

Kelly

Traveled with family
Disliked: Property conditions & facilities, room comfort

Needs makeover

Hotel is old and in need of refurb. Pool was broken. Restaurant super slow. Rooms have weird smell. If it wasn’t for the staff at front desk (Josh), I think I would have left. He was incredible a helping us when problems rose.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kedric

Stayed 1 night in Feb 2025

8/10 Good

Martha, Madison

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub did not work
Stayed 2 nights in Dec 2024

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean at all
Stayed 2 nights in Feb 2025