Red Roof Inn PLUS+ Chicago - Naperville

2.5 star property

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Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby sitting area
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$74
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
1698 West Diehl Road, Naperville, IL, 60563
  • Place, Chicago Premium Outlets
    ‪5 min drive‬
  • Place, Riverwalk Park
    ‪8 min drive‬
  • Place, Riverwalk
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Smoke Free)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Smoke Free)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Red Roof Inn PLUS+ Chicago - Naperville

Naperville hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn PLUS+ Chicago - Naperville features a vending machine, coffee/tea in a common area, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. This Naperville hotel also offers an ATM and an elevator. Complimentary self parking is available on site. A total renovation of this property was completed in December 2022.

Red Roof Inn PLUS+ Chicago - Naperville is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 27.88
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 27.88 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Chicago Naperville
Naperville Red Roof Inn
Red Roof Inn Naperville
Red Roof PLUS Chicago Naperville Motel
Red Roof PLUS Chicago Naperville
Red Roof PLUS+ Chicago Naperville
Red Roof Inn PLUS Chicago Naperville
Red Roof Inn PLUS+ Chicago Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel
Red Roof Inn PLUS+ Chicago - Naperville Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel Naperville

Red Roof Inn PLUS+ Chicago - Naperville Reviews

Reviews

6.8
Rating 10 - Excellent. 352 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 104 out of 1004 reviews
Rating 2 - Terrible. 202 out of 1004 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Its very quiet there. Very clean and the sheets keep you right
Stayed 3 nights in Jul 2025

10/10 Excellent

cuauhtemoc

Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wonderful quiet, peaceful, clean great hotel
Stayed 7 nights in Jul 2025

10/10 Excellent

Araceli

Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and friendly and most guests are sociable.
Stayed 1 night in Jul 2025

10/10 Excellent

jacklynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Liked: Staff & service
The only good thing was the price
Stayed 1 night in Jul 2025

2/10 Terrible

Lola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One week and no room service I can’t breathe. Oh my God that was so bad. I don’t like it.
Stayed 7 nights in Jul 2025

10/10 Excellent

Williams, Aurora

Stayed 1 night in Jul 2025

2/10 Terrible

elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leak in the ceiling and they are doing anything for us. It was dirty and loud! Horrible customer service
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer Weber-, Winnipeg

Stayed 7 nights in Jul 2025

8/10 Good

Robert Dennis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet. Restraunts close by.
Stayed 3 nights in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Base on the area, the place was smelly with urine all the elevators and corridors. The lady receptionist was not very hospitable, the room has no amenities, the only good thing was housekeeping.
Stayed 15 nights in Jul 2025

2/10 Terrible

Nelshier, Iraan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink is leaking. very bad sinks
Stayed 2 nights in Jul 2025

6/10 Okay

Yvonne

Liked: Cleanliness
They did not provide doggie bags, there was poop all over.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

antoine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Don’t use this hotel

Worst experience in life. Dirty and smelly room, full of dog hair and the mattress smell really bad. Flies inside the room.
Stayed 4 nights in Jul 2025

6/10 Okay

Liza

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ravikumar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Martha

Liked: Staff & service, amenities
The staff and the room itself were great. The property looks kind of shabby on the outside, but the room was clean and nice. I was hesitant to stay somewhere where the door opens to the outside instead of a hallway, but I didn't have any trouble. There's a Panera next door for breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

John, Olympia

Disliked: Cleanliness, property conditions & facilities
Overall, did not feel safe at this hotel. I got there. I cut my losses and went to a different hotel the outside entrance of the building I really dreamed unsafe and there’s really no privacy very loud dirty community.
Stayed 1 night in Jul 2025

2/10 Terrible

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was in good condition and rooms clean. My low rating is because I prepaid through Expedia and am seeing additional 90 and 50 dollar charges from the motel. My understanding was I paid a refundable deposit and an early check in fee which was the 50 charge but I'm not understanding why the additional 90 dollar charge. It's as if they charged me as a walk in on top of the prepaid Expedia rate I paid.
Stayed 1 night in Jul 2025

2/10 Terrible

Shawntel

Stayed 3 nights in Jun 2025