Residence Inn Chicago Downtown/Loop

3.5 star property

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View from property
Fridge, microwave, stovetop, dishwasher
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(88 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(10 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Studio

9.6 out of 10
Exceptional
(4 reviews)
  • 335 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(44 reviews)
  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 900 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

Residence Inn Chicago Downtown/Loop

3.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 13 meeting rooms. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Residence Inn Chicago Downtown/Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1006 reviews
Rating 8 - Good. 190 out of 1006 reviews
Rating 6 - Okay. 42 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ariela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring break with our boys.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Han

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights. The frontdoor of the hotel is small so can be hard to find. The room is suite-style and it has a kitchen with multiple cookwares, although there are many resturants around and I doubt anyone will really cook during the stay. The room is not super spacious but larger enough for being comfortable. The wall is relatively soundproof, that the noise is mostly from outside rather than your neighbors. Due to the narrow street of Chicago you won't have much view from your window, but some rooms, including mine, can see the Willis Tower. The location of the hotel is great, as it's in the center of the downtown. I used to think Chicago is dangerous, but at least around the hotel, I did feel pretty safe even at the night. Free breakfast is offered, and despite being the continental breakfast that you can see anywhere else, the quality is good and there are some variation from day to day. Didn't use other facilities so cannot comment.
Stayed 2 nights in Mar 2025

10/10 Excellent

pedro

Stayed 1 night in Mar 2025

10/10 Excellent

Rogelio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel

It was such a nice room with plenty of space. Great location and great parking. Will stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money in downtown Chicago. It is updated and very clean. Free breakfast was wonderful. Parking was confusing even with the directions from the front desk person. She tried to explain the best place to park with the best price, but she didn't give us accurate directions. We used the valet and paid the price, but it is Chicago and you should expect to pay a lot. After check out, they do keep your bags so you can go out and enjoy Chicago. This was a nice because our flight didn't leave until 7pm. I would stay here again and recommend it to friends!
Stayed 1 night in Mar 2025

10/10 Excellent

Jin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Keila

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsea

Stayed 3 nights in Feb 2025

10/10 Excellent

Natasha

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved property traveled with family .Walking distance to restaurants and shopping .
Stayed 4 nights in Feb 2025

10/10 Excellent

Matthew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were elegant, bathrooms were nice, would stay again for sure. Highly recommend
Stayed 3 nights in Feb 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter, Naples

Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Stayed 2 nights in Jan 2025

10/10 Excellent

Katie, NEVADA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2025

6/10 Okay

Sandra

Stayed 1 night in Feb 2025

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel , nice location , excellent breakfast .... Only complaint is very hard to connect Wi fi , even with front desk help. But overall, 9 out of 10 !!! Thanks for everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect we got there early and they were able to get us an early check in. No problems at all I will be staying here next time I’m in Chicago
Stayed 2 nights in Feb 2025

8/10 Good

Anastasia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Haoxue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience and loved the staff. Breakfast was perfect. The room was spacious and clean. I loved the style of everything inside. I loved how close it is to the train station too
Stayed 2 nights in Jan 2025