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Residence Inn Chicago Downtown/Loop

3.5 star property

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Photo gallery for Residence Inn Chicago Downtown/Loop

View from property
Fridge, microwave, stovetop, dishwasher
Exterior
Reception
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Cadillac Palace Theatre
    ‪5 min walk‬
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV, pay movies

Studio, 1 King Bed with Sofa bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed

32-inch LCD TV with cable channels, TV, pay movies

Executive Studio, 1 King Bed

  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Studio

  • 335 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

  • 900 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

Front of property

Hotel Riu Plaza Chicago

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1637)
The price is $199
per night
$262 total
includes taxes & fees
Apr 11 - Apr 12
Hotel Riu Plaza Chicago

About this property

Residence Inn Chicago Downtown/Loop

3.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 13 meeting rooms. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Residence Inn Chicago Downtown/Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 842 out of 1128 reviews
Rating 8 - Good. 207 out of 1128 reviews
Rating 6 - Okay. 45 out of 1128 reviews
Rating 4 - Poor. 18 out of 1128 reviews
Rating 2 - Terrible. 16 out of 1128 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann Marie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Danni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel with old fashioned vibe. Room was clean and spacious. Breakfast was great with variety. Not too far from most attractions.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sonia

Stayed 1 night in Nov 2024

10/10 Excellent

TAEHEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls trip
Awesome hotel, super clean rooms and so close to everything in walking distance. A group of 5 gals shared a suite!
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Just a few blocks off Michigan Ave but very conveniently located to restaurants, parking, public transportation, and shopping. The studio is spacious, nice for a long weekend in the city for a family of four. The included breakfast was outstanding and the dining environment was nicely updated. For sure will stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanne M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and have a nice kitchen. The furniture is comfortable and the linens very clean. Nicely updated bathroom and interior.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay and staff were very professional and always friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
Excellent location, great amenities and a terrific staff.
Stayed 2 nights in Oct 2024

8/10 Good

Scot

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Anthony

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The people were very personable and it was like being with your family for the weekend
Stayed 4 nights in Dec 2024

8/10 Good

Mariam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and we had a great experience but I didn’t like that we have to park our own car and it’s a little walk from the parking area to the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kaylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most polite and helpful staff I have encountered during a hotel stay. Highly recommend for your stay in Chicago!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel queda en una excelente ubicación. El personal es muy amable. Las facilidades están hermosas y excelentes. La habitación muy espaciosa y con excelentes amenidades. El desayuno variado ñ. Me encantó el hotel
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Service was outstanding!
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
we had the best time. it had everything we could possibly have needed. we would love to return and when we visit chicago next, we will be staying with you again. i would recommend this hotel to friends.
Stayed 2 nights in Dec 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice, the only comment I have is about the blowdryer that was filthy in our room. The location is perfect, could not be better and the staff is very nice. The other comment I have is about the breakfast which was frankly disappointing. There is way too many people for the dining area, people do not know the concept of queueing and it becomes chaotic very quickly and the selection of food is barely a selection since there are about four dishes and all of them are quite bad.
Stayed 5 nights in Nov 2024