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Residence Inn Chicago Downtown/Loop

3.5 star property

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Photo gallery for Residence Inn Chicago Downtown/Loop

View from property
Fridge, microwave, stovetop, dishwasher
Exterior
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Chicago City Hall
    ‪3 min walk‬
  • Cadillac Palace Theatre
    ‪5 min walk‬
  • State Street
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV, pay movies

Studio, 1 King Bed with Sofa bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed

32-inch LCD TV with cable channels, TV, pay movies

Executive Studio, 1 King Bed

  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Studio

  • 335 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

  • 900 sq ft
  • Sleeps 5
  • 2 Double Beds

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  • Free WiFi
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4.8 out of 5, Exceptional, (1670)
The price is $199
per night
$234 total
includes taxes & fees
Mar 7 - Mar 8
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About this property

Residence Inn Chicago Downtown/Loop

3.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 13 meeting rooms. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Residence Inn Chicago Downtown/Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 56 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Self parking fee: USD 56 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Traveled with family
Liked: Amenities, property conditions & facilities
I liked the location as it was central to all we wanted to do and see. Our room was clean and spacious with a fridge, stove and anything else we needed. Staff was very friendly and helpful. Breakfast was wonderful with many options and the staff kept it stocked! Just a nice experience and would do it again! Thank you for a great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Unfortunately I did not receive the room I booked. The room description and photos do not match what was received and I was told were unavailable at time of check in. I booked this property specifically because it was a 1 bedroom suite with double beds. In general, the rooms are outdated and worn outside of the newly remodeled bathroom. Hotel staff at was friendly and courteous. The breakfast was the standout for our stay with amazing options and variety each morning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel in the Chicago Loop! The location couldn’t have been better—right in the heart of everything, making it easy to explore the city. Our room was huge, offering plenty of space to relax and unwind. The breakfast was a highlight, with a great variety of options to start the day. Overall, excellent value for the price, and I’d definitely stay here again next time I’m in Chicago!
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in for one night because of a concert at the Metro. The room was so cozy. The shower was AMAZING! Wow! The woman that checked us in was super friendly, helpful, and kind. The lobby smelled amazing as well and was very welcoming. The bed was super comfortable as well as the bedding. Had a great experience!! Can’t wait to visit again!!
Stayed 1 night in Nov 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. We very much enjoyed the breakfast and the room was amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

MAYKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Catherine Djakow

Traveled with family
Liked: Cleanliness
The hotel has an excellent location, close to many points of interests within a walking distance. The staff was present but not particularly welcoming. Breakfast was basic. The common areas are nice and relatively spacious but they need an update. The room was clean but small.
Stayed 2 nights in Oct 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally, great place to stay. Gave 4/5 stars because the sheets don't fit the bed well and were constantly coming off the mattress and the shower leaked on to the floor. Otherwise very clean and staff were fantastic. The breakfast is also fantastic. Usually you get much less for a complimentary breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Oct 2024

8/10 Good

Anish

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Yuliya

Liked: Staff & service
Disliked: Cleanliness
О
Stayed 1 night in Oct 2024

10/10 Excellent

Regina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Room was wonderful with only one exception- one of our bath towels was stained and didn’t appear to be clean. Bed was comfortable and the included breakfast was fantastic. All staff were polite and very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Pavneet

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

ZVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & Clean
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephen Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fully self contained (apart from laundry) and quite spacious so perfect to relax in. Very quiet and minimal traffic noise and a great TV to watch. Shower was excellent and felt very secure
Stayed 5 nights in Oct 2024

10/10 Excellent

Sheila

Traveled with family and small children, Business traveler
I like the fact that my daughter was sleeping on the pull out couch she was in so much pain after sleeping on there for one night and she call down stairs and they moved us to a better room and didn't charge us anything for the room. Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with group
Liked: Staff & service, property conditions & facilities
The breakfast was great. Our suite met our needs nicely.
Stayed 2 nights in Oct 2024

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Close to grant park
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for walking to attractions. Excellent location to Grant Park for Chicago Marathon
Stayed 5 nights in Oct 2024