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Residence Inn Chicago Downtown/Loop

3.5 star property

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Photo gallery for Residence Inn Chicago Downtown/Loop

1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Exterior
Reception
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available
$278
includes taxes & fees
Oct 23 - Oct 24

Explore the area

View in a map
11 S Lasalle St, Chicago, IL, 60603
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪8 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay movies

Studio, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(92 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Bedrooms, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 900 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay movies

Executive Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, Non Smoking

Superior Studio, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Studio, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 335 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Chicago Downtown/Loop

3.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 13 meeting rooms. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Residence Inn Chicago Downtown/Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Reviews

Residence Inn Chicago Downtown/Loop Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 751 out of 1007 reviews
Rating 8 - Good. 188 out of 1007 reviews
Rating 6 - Okay. 43 out of 1007 reviews
Rating 4 - Poor. 12 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

Reviews

10/10 Excellent

Margarita Delgado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and the staff friendly and courteous. Breakfast had great options. Room was very comfortable for my family of 3. Location was great as it was within walking distance to the train and many top attractions. Would love to come back!
Stayed 4 nights in Jul 2025

6/10 Okay

Anna

Traveled with family
Liked: Amenities, property conditions & facilities
Food left in refrigerator, had odor, iron didn’t work
Stayed 2 nights in Jul 2025

10/10 Excellent

JUN

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, very close distance to anything around downtown Chicago. Millenium Park, Willis Tower, River Walk etc. I really enjoyed my stayed. Staff was friendly and very on top of everything. Room was clean and stayed clean throughout our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Faye

Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast options including vegetarian choices.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fantastic experience
Stayed 3 nights in Jun 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pretty good location in a quiet area but within walking distance of Michigan Ave, etc.
Stayed 2 nights in Jul 2025

8/10 Good

eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good area , walkable, near to the train station,quick and early check in, very nice staff, and breakfast was very good
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I love this place. It is off the path of a lot of traffic and is walkable to all of Chicago’s must see places. The rooms are clean, breakfast is an amazing and staff is helpful and friendly. Justin, at the check in desk, was able to accommodate our request for a room with a better view than what we originally were assigned. We were so grateful. The doormen, especially Laron, were helpful, friendly and gave us great recommendations for our visit to Chicago. We would definitely stay here again. Thank you for the wonderful stay.
Stayed 5 nights in Jun 2025

8/10 Good

Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great if you are looking to get a prime spot in Chicago!
Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Delissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book Now

Our short stay at the residence inn by Marriott was nothing short of good. The staff, the accommodations, the room, the breakfast: were all good. Not far from anything, close to everything. You won’t be disappointed, book now.
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Stayed 1 night in Jun 2025

6/10 Okay

brandi

Traveled with family
Liked: Cleanliness, room comfort

Beautiful hotel, but lacking in customer service

This hotel was in a great location, but service was not amazing. I pulled up to the valet with a car full of luggage and three children, and not one person offered to help me. I had to take all of my heavy ass luggage out, and it wasn’t until the bellhop saw me struggling that he came out to help me with one and open the door for me. I asked if there was a bellhop that could help me get the luggage to the room and they acted like it was a huge inconvenience to do that. I had to approach the Valet man standing inside and ASKED if they took valet because nobody was showing up to take my car. When I was leaving, I called down to request help with my luggage, and the man seemed incredibly annoyed that he had to help even though I’m a good tipper. I just am floored by the lack of customer service at such a beautiful hotel. The man who retrieved my car, every day was amazing. And housekeeping cut the room absolutely beautiful and smelling fresh.
Stayed 6 nights in Jun 2025

10/10 Excellent

Justin D

Traveled with family
Stayed 3 nights in Jun 2025

10/10 Excellent

Cesar

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Stayed 2 nights in Jun 2025

6/10 Okay

julio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area where it is located. Lack of people during breakfast time. Only one or two people trying to replace food and tables dirty. No place to eat.
Stayed 6 nights in Jun 2025

10/10 Excellent

Otis K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025