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Sheraton Suites Chicago O'Hare

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Suites Chicago O'Hare

Terrace/patio
Lobby sitting area
Lobby lounge
Exterior
32-inch flat-screen TV with digital channels, TV, pay movies

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free airport shuttle

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    10 min walk
  • Harry Caray's Italian Steakhouse
    1 min walk
  • Multi-Modal Facility Station
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 515 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 515 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

Pool
Free airport shuttle
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (1692)
The price is $108
per night
$126 total
includes taxes & fees
Jan 22 - Jan 23
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

About this property

Sheraton Suites Chicago O'Hare

3.5-star hotel in O'Hare
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Sheraton Suites Chicago O'Hare is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 12 to 20 for adults and USD 12 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1001 reviews" "
Rating 8 - Good. 176 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cinthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience, would definitely recommend, LOVE the living room/room separation, there’s tons of space for you and you’re family.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenneth, Harare

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Tyrese J, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how the hotel was designed.
Stayed 3 nights in Sep 2024

4/10 Poor

LaVaughna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Parking is $35 a day NOT WORTH IT ! Not even a garage , just regular parking that a normal hotel would have for free. TV did not work for entire stay & the water in the bathroom sink nearly dribbled out - called down about both repeatedly and the staff really didnt care !
Stayed 2 nights in Sep 2024

10/10 Excellent

Tihesha

Stayed 1 night in Aug 2024

10/10 Excellent

Rishad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely a wonderful experience staying at the Sheraton Suites Chicago O'Hare! The customer service at the front and the service desk was excellent. The food in the Flight cafe was great! The suite was sparkling clean.The shuttle service from and back to the Airport was very convenient. I would strongly recommend this Hotel for anyone visiting Chicago for business or pleasure.
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Business traveler
Your rooms have no ceiling fans or any fan’s period. I think most people sleep with a fan. But the rest of my stay has been great!
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Kristen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay close to airport
Large room. Comfortable bed
Stayed 2 nights in Sep 2024

8/10 Good

LaMont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay; close to airport; beware parking fees
Nice room! One of the TVs did not work. The room phone handset did not work; was told that they did not have any more batteries and to use the speaker function… Do not understand why a guest would have to pay to park on site. However, very close to rental car return; I dropped car off and walked back to the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia, Benton Harbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & roomy
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities, room comfort
Room was spacious and clean. Would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Pengnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

delores

Traveled with family
Always stay there when flying out of O’Hare the next day!! Very nice stay!!
Stayed 1 night in Sep 2024

10/10 Excellent

Madonna

Stayed 2 nights in Aug 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Rennovations going on. Workers everywhere and lobby covered with canvas. Parking lot gates not working; anyone could enter, but I still had to pay $30 a night for parking. Pizza was premade with added ingredients. Staff was courteous, room service/cleaning was excellent. Bar tenders were excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property near the airport!
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle drivers were AMAZING, especially Ray, who was so kind and gave us so much guidance throughout our stay - it was our very first time in Chicago! Malack was another incredible employee that helped us out SO much during our stay! So kind, personable, helpful in anything we needed! We had a fabulous time and look forward to coming back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Thomas, Sault Sainte Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and I felt safe!
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabella

Stayed 2 nights in Aug 2024