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Sheraton Suites Chicago O'Hare

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Suites Chicago O'Hare

Lobby lounge
Terrace/patio
32-inch flat-screen TV with digital channels, TV, pay movies
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Bar
  • Free airport shuttle

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    10 min walk
  • Rivers Casino
    2 min drive
  • Lake Park
    2 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 515 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 515 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

Pool
Free airport shuttle
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (1559)
The price is $107
per night
$122 total
includes taxes & fees
Dec 10 - Dec 11
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

About this property

Sheraton Suites Chicago O'Hare

3.5-star hotel in O'Hare
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Sheraton Suites Chicago O'Hare is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 12 to 20 for adults and USD 12 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1027 reviews" "
Rating 8 - Good. 185 out of 1027 reviews" "
Rating 6 - Okay. 78 out of 1027 reviews" "
Rating 4 - Poor. 42 out of 1027 reviews" "
Rating 2 - Terrible. 51 out of 1027 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

FEISAL

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was ok, but very noisy in the hotel from the atrium bar which is in the middle of the rooms and constructing taking place the entire time. We asked for a towel and hangers the night we got in and it took 4 reminder calls and more an hour to get them. Lady at the desk said we need to pay for water in the room even though it says on the card under the water that it is complementary. Probably wouldn't stay there again.
Stayed 5 nights in Aug 2024

8/10 Good

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked how safe it felt.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. The staff were all helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Corissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Suites are sweet
It has been wonderful. Front desk made sure we had connecting rooms and they accommodated our late checkout request for the following day since we have a late international departure.
Stayed 1 night in Aug 2024

10/10 Excellent

Kacee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Justine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very convenient. 10 min walk to all state stadium
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and comfortable
Nice suite with comfortable bed, clean bathroom. Staff very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

KATRINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport. Mario is a grsat bartendrr snx the food at Flight was good.
Stayed 3 nights in Aug 2024

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service
Room had a musty smell but overall was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the concert I was attending
Stayed 1 night in Aug 2024

8/10 Good

DANIEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't like that you have to pay additional for parking. Because there was a concert at the Allstate arena it seemed like there was not parking available within the lot and we had to pay extra to park in the parking ramp. Parking should be reserved only for customers and then additional parking should be given to the people attending these concert events
Stayed 1 night in Aug 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel! Love the center atrium. Our suites were very nicely furnished, and quite comfortable. The restaurant off the main lobby was very convenient since we were tired and short on time - the food and service were also good. I would definitely stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Jamie

Traveled with family
Average place, overpriced
The first hotel I have ever stayed where I had to pay for parking and had to pay extra after already paying for the 2 nights stay. Place was pretty clean, comfortable and friendly but I definitely will not be staying here ever again. Over $600 just for 2 nights. I've stayed in hotels just as good or better and cost me less than $400 for 2 nights. Maybe it's just this area but definitely not worth going back.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yisrael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Terrible. One of the Tv was not working, the air was not cool, no wash clothes. I will never go back and I don’t recommend it to anyone
Stayed 1 night in Aug 2024

10/10 Excellent

Brendasue

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet. Needs more outlets, more end tables and nightstands. No USB ports. Had to pay for internet. Well used but clean.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rosemont
Everyone was super nice and the room was clean but their were water stains on the walls as well as chips. There always was a ton of noise at 8:30-9:00 AM so sleeping in wasn't really an option.
Stayed 2 nights in Aug 2024

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property doesn't have microwaves and parking is $35 a night. Property is very nice but room couches need cleaning and desk chair arms were duck taped, lastly no free breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheyanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will definitely be coming back. Rooms and common areas are very clean. Staff is incredible and very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Micheal, El Paso

Liked: Cleanliness
Abc
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024