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Sofitel Chicago Magnificent Mile

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Restaurant
Reception
Exterior
Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly
  • Breakfast available

Explore the area

Map
20 E Chestnut St, Chicago, IL, 60611
  • Michigan Avenue
    3 min walk
  • John Hancock Center
    5 min walk
  • Chicago Water Tower
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Suite, 1 Bedroom, Corner (Prestige)

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Prestige)

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Corner

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Signature Suite, 1 Bedroom

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds, Accessible

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed (Floors 22-32)

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed (Floors 22-32)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Chicago Magnificent Mile

4.5-star hotel in Downtown Chicago
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

This Art Deco hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Chicago Magnificent Mile is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 84 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 84.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1356 out of 1706 reviews" "
Rating 8 - Good. 213 out of 1706 reviews" "
Rating 6 - Okay. 66 out of 1706 reviews" "
Rating 4 - Poor. 33 out of 1706 reviews" "
Rating 2 - Terrible. 38 out of 1706 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, service was great and the staff was friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Payal

Excellent stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A top notch hotel entirely worthy of 5-stars. The staff is kind and helpful - always willing to go a little extra further to help you out and make your stay better. The rooms are very high quality, with comfortable beds, plush carpet, and every modern amenity. The restaurant is excellent with an interesting mix of menu choices - all of which (I dined there three times during my stay) were very good. The Sofitel facility is luxurious and very well-maintained, but the outstanding customer service is what really sets this hotel apart.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kwasi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. From check-in to check-out the service was nothing short of phenomenal. The rooms were clean and we did not have any issues during our stay. My wife and I will definitely stay here again when we are back in Chicago
Stayed 2 nights in Aug 2024

6/10 Okay

Matt, Lacey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We actually couldn’t physically stay here. We had a rather expensive “virtual stay” looking at the website from our phones whilst in our Uber! The pictures of the hotel still looked nice on the website! All the offramps / roads into Chicago dtwn were blocked off Sat night by the PD for some event. Our Ub driver tried everything / circled Chicago for an hour - but we couldn’t find an open road to the hotel. The police told us to get a hotel by the airport as there was no way to our hotel outside of walking 2 miles w luggage from the freeway offramp. We called the hotel & were given “the shrug”. “Not our problem.” We had to find a different hotel last minute instead. Wished we could’ve gotten help from someone there. Oh well - the pictures on the website seem nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything this hotel has to offer. Staff were friendly and processional. Property overall was well kept/clean. Room was spectacular with super comfortable bed. Beautiful spacious patio. The gym had wide selection of functional equipments.
Stayed 2 nights in Sep 2024

6/10 Okay

Martha

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

mike

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Chicago
This was a superlative hotel stay. The staff was beyond all expectations as far as accommodating questions and needs. Comfortable, quiet room. Luxurious decor and furnishings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robby, Guthrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in the core area of Chicago. We appreciated the location of the hotel. It was near many key sites in the city but located in a quiet area. There were many great restaurants and cafes around the hotel. The room was comfortable. We especially enjoyed the bed. The staff was friendly and kind throughout our stay. It was a great place to stay in Chicago.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ariane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel in Chicago. Spacious rooms, excellent restaurant (with indoor and outdoor seating) and friendly staff. Elegant interior design. Great neighborhood for shopping and dining. Not too far from Michigan Avenue but feels a bit quieter
Stayed 2 nights in Sep 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The service, room, and amenities were impeccable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100/100
i can probably count the amount of reviews i’ve written in my life on one hand. i feel very compelled to give the highest rating one can give for a hotel stay. truly an excellent experience all around. the hotel was perfectly clean, beautiful and well cared for but not obnoxious. staff/service is exceptional and i the beds are 10/10. hope to be back sometime. Meir L
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness
Great location but tired - needs an upgrade , not up to a Sofitel standard
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Raquel

Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024