Sonder by Marriott Bonvoy Market Hall Apartments West Loop

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy Market Hall Apartments West Loop

City view from property
City view from property
City view from property
City view from property
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
1436 West Randolph Street, Chicago, IL, 60607
  • United Center
    ‪13 min walk‬
  • Willis Tower
    ‪2 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Apartment, 1 Bedroom, City View

  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, City View

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sonder by Marriott Bonvoy Market Hall Apartments West Loop

3.5-star aparthotel in Downtown Chicago
A nightclub, a fitness center, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features a kitchen with a refrigerator, plus an electric kettle and a flat-screen TV with digital channels. A hair dryer, a desk, and free toiletries are among the other amenities that guests will find.
Sonder Market Hall offers 50 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers and cookware/dishes/utensils.

Bathrooms include bathtubs or showers and complimentary toiletries. 50-inch flat-screen televisions come with digital channels.

Recreational amenities at the aparthotel include a fitness center.
Sonder Market Hall features a nightclub, a fitness center, and concierge services. Wireless Internet access is complimentary.

Sonder Market Hall is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Nightclub
  • Streaming services

Laundry

  • Laundry detergent

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 floors
  • 50 units
  • Art Deco architecture
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonder Market Hall

Sonder by Marriott Bonvoy Market Hall Apartments West Loop Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 290 reviews
Rating 8 - Good. 60 out of 290 reviews
Rating 6 - Okay. 19 out of 290 reviews
Rating 4 - Poor. 17 out of 290 reviews
Rating 2 - Terrible. 19 out of 290 reviews

9.4/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Domenika

Disliked: Cleanliness, room comfort
I was declined the stay, i was told that i didn't meet the criteria for the property and i don'tknow why maybe because im afro american & my money was taken,
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiana

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Taylen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Brian

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Entire hotel is above a loud night club.

This Hotel is above a nightclub that plays insanely loud music til 2am. I never received the disclaimer that an employee explained is normally included with the booking since I booked third party. When I first called to complain I was told that they would handle the noise since it’s in violation of the hotel rules. When they realized it was from the club downstairs they told me that they would give me ear plugs. I asked for a refund to stay elsewhere because my room sounded like a literal night club. They refused and moved me to another room that also sounded like a night club. I didn’t sleep, and I don’t know how anyone could. The music made it all the way up to my room on the fourth floor.
Stayed 1 night in Feb 2025

10/10 Excellent

iwona

Traveled with group
Liked: Cleanliness, property conditions & facilities
wonderful easy accessible ideal for people have stsycation
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, room comfort

Go-To Work Accomodations

I have started staying here every time I travel for work. I like the apart-hotel set up because it feels homey and has more space for me to spread out. It is always clean and comfortable, and there's a lot of good food in the neighborhood.
Stayed 1 night in Feb 2025

10/10 Excellent

Moriba

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful!
Stayed 1 night in Feb 2025

10/10 Excellent

Remington

Business traveler
Liked: Cleanliness, room comfort

Home from home

I have lived in the same area for years before moving out of state. To be able to come back and find a place close and familiar was fantastic. I will definitely be back and often!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Talia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed My Stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this property. Beautiful corner view of the city from 5th floor. Walkable to good food and United Center. We parked at a respiratory therapy business only about a block away which was great. I wouldn’t try street parking. It seemed full all hours of the day. This is not a complaint, just a note, it is in the middle of a huge city, it is loud for country folk like ourselves. I don’t think that can be remedied if you want to be close to action of the cory it’s just part of it. Would gladly stay again if we end up traveling to the area.

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find.Had to drive around a little to find parking, but it worked out fine. Easy access with a code or using the Sonder app.Comfortable bed. Very clean room. We did not have any issues with the night club downstairs, but our room was on the 5th floor. The train goes by right next door, but it was kind of a soothing sound. I would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Jazzerine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good Place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, room comfort

Pleasantly Surprised

I am new to the "apart-hotel" experience, and I realized I should have been doing this from the beginning. It was clean, cozy, and spacious. I plan to stay here for future business trips to Chicago.
Stayed 3 nights in Dec 2024

2/10 Terrible

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Toru

Stayed 2 nights in Jan 2025

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The unit is directly above a nightclub. I don’t mind ambient noise but not to the point that it shakes glassware in the unit. Only offered a “sorry Expedia didn’t mention” when shared w/Sonder app chat. It must be stressed that check in needs to happen before arrival. Standing outside in Chicago winter attempting to register for a door entry code after getting dropped off isn’t fun. Street parking in front of building is free but not so free when your car gets its windows busted out while parked there on the last night of your stay. Inconvenienced and exhausted.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shelley

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Raunel

Liked: Cleanliness, room comfort
The fridge did not work . It was literally hotter inside the fridge,then the kitchen. I did just go to whole foods so I ended up putting everything outside through the night. Other then that it was an amazing place.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, room comfort
Wonderful experience. Easy in and out access. Very comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Arpit

Liked: Cleanliness, room comfort

Awesome accomodation

Excellent cleanliness, exactly as seen in photos, the amenities were great. Parking was not at all an issue, and neither was any sort of noise as other comments mentioned. We slept in pin drop silence
Stayed 3 nights in Dec 2024

10/10 Excellent

Milan, BROOKLYN

Liked: Cleanliness, amenities, property conditions & facilities
New. Modern. Cozy.Clean & quiet place. Will book it again!
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, room comfort

Will only use this place next time

Amazing place. The design is good and the place is very clean. Love the build in washer I was able to wash my clothes while in my trip
Stayed 1 night in Dec 2024