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Sonder by Marriott Bonvoy The Burnham Apartments Loop

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Burnham Apartments Loop

Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished
Lobby
Designer toiletries, hair dryer, towels, soap
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
555 West Jackson Boulevard, Chicago, IL, 60661
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Non Smoking

Premium bedding, individually decorated, individually furnished

Apartment, 1 Bedroom, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished

Studio, 1 Double Bed, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished

Studio, 1 King Bed, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Premium bedding, individually decorated, individually furnished

Studio, 1 Queen Bed, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Premium bedding, individually decorated, individually furnished

Apartment, 2 Bedrooms, Non Smoking

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

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The price is $228 total
includes taxes & fees
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About this property

Sonder by Marriott Bonvoy The Burnham Apartments Loop

3.5-star aparthotel in Downtown Chicago
This smoke-free aparthotel features a fitness center, concierge services, and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include premium bedding and an electric kettle. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Burnham Apartments Loop offers 51 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder by Marriott Bonvoy The Burnham Apartments Loop features a fitness center, concierge services, and an elevator. Wireless Internet access is complimentary.

Sonder by Marriott Bonvoy The Burnham Apartments Loop is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Oven
  • Stovetop

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • 7 steps to reach entrance
  • Elevator (36 inch wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Lockers
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder The Burnham
Sonder The Burnham Apartments
Sonder by Marriott Bonvoy The Burnham Apartments Loop Chicago
Sonder by Marriott Bonvoy The Burnham Apartments Loop Aparthotel

Sonder by Marriott Bonvoy The Burnham Apartments Loop Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 177 reviews
Rating 8 - Good. 46 out of 177 reviews
Rating 6 - Okay. 11 out of 177 reviews
Rating 4 - Poor. 4 out of 177 reviews
Rating 2 - Terrible. 6 out of 177 reviews

9.4/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment! Very quiet area
Stayed 4 nights in Feb 2025

8/10 Good

Tomeka, Warren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall accommodations were very nice. The unit could use some painting lots of marks on the walls throughout.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cha'Nya

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Sean

Liked: Cleanliness

Very thin walls

Very thin walls, could hear my neighbors above and below.... and I heard A LOT. Otherwise it was a nice space for one night in the city. Great location from Union Station. Kitchen, laundry, bathroom were all nice.
Stayed 1 night in Feb 2025

8/10 Good

Nancy, Jupiter

Liked: Cleanliness, amenities
My unit was very nice and more than perfect for my needs. It was spacious and quiet. There is little going on in the area in the evenings which I found a bit unnerving as an older adult. You know - there's safety in numbers!
Stayed 6 nights in Feb 2025

8/10 Good

Holly

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Tarikua

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service! I didn’t get the email to start the process of being able to get into the apartment and stayed on the phone until I got my codes. They don’t have front desk so that was very helpful, he made sure I’d be able to get into the apartment. Getting to the hotel was simple and easy. The apartment was very nice and modern looking, clean as well as in a great location downtown. Will be booking through this company again (:

10/10 Excellent

fabio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need better sound insulation
Stayed 12 nights in Jan 2025

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Great gem close to Union Station

Soooo close to Union Station and next door to a classic breakfast restaurant that has been around for decades, Lou Mitchell’s (closed Mon & Tue tho). Easy self check in, great quick customer service, comfortable bed and bedding, quiet except for the occasional ambulance. I reserved the Queen studio and the kitchenette was perfect. I’d stay there again on my next trip.
View from front door
Washer/dryer combo
From kitchenette to bedroom
Queen bed
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Katielyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ta

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

Grey

Liked: Cleanliness

If you enjoy sound privacy, don't stay here

The location can't be beat, and the accommodations were clean, in good condition, and well-maintained. The walls and ceilings are *extremely* thin, and I had very loud and obnoxious upstairs neighbors who did not abide by the hotel's quiet hours. I filed a complaint with Sonder, and they said they'd reach out to the other guests but nothing changed. I should've asked to switch rooms once I knew the other folks weren't going to change their behavior--that's on me. If you value sound privacy, whether your own, or don't care to hear your neighbors primal noises set to Evita blaring in the background, I'd recommend staying somewhere else.
Stayed 5 nights in Dec 2024

10/10 Excellent

Keyshawn

Liked: Cleanliness, amenities, property conditions & facilities
If you are a walker and just want to explore what Chicago has to offer please book this place. You can store your bags before and after checkin/out and the lobby is so nice and quiet.
Stayed 3 nights in Jan 2025

8/10 Good

Hayden

Liked: Cleanliness, room comfort

Quite nice. Bad parking

It was quite nice overall! The only inconvenience to note was the parking situation close was not ideal and the fan didn’t work in the restroom
Stayed 2 nights in Dec 2024

6/10 Okay

Kelsey

Traveled with partner
Liked: Amenities
The hotel location is pretty good, there’s a lot of stuff within walking distance and the area felt safe. The property was a little strange because there’s no front desk staff. The room was mostly nice/clean but I found a live cockroach in the bathroom on my last day there.
Stayed 3 nights in Nov 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stain on cover sheet had my own blanket. Very clean room awesome location and secure
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location next to Chicago Union Station and one of the most famous diners in Chicago.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very nice place, good location near sights and bus central station, a bit slow with the heating, but overall a very good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Stanislav

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place with some personality
Stayed 2 nights in Dec 2024

10/10 Excellent

Mitchell

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Brad

Business traveler
Liked: Cleanliness, room comfort

Great location

Really nice facility in cool open-beamed and exposed brick space. Water pressure really low in bathroom sink but good in shower. Great location just a block from Union Station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Radhames

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2024