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Pendry Chicago

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pendry Chicago

View from property
Lobby
Exterior
Bicycling
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
230 North Michigan Avenue, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪3 min walk‬
  • State Street
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Accessible Queen Queen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Accessible Queen Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King

City view

Accessible King

9.2 out of 10
Wonderful
(7 reviews)
  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Accessible Tower King

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Studio

Tower Studio | City view

Tower Studio

  • 375 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tower King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Tower King

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, River View (Corner)

View from room

Suite, 1 Bedroom, Accessible, River View (Corner)

  • 699 sq ft
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Accessible, Corner

40-inch flat-screen TV with satellite channels, TV, first-run movies

Studio, Accessible, Corner

  • 555 sq ft
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(7 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run movies

Accessible Tower One Bedroom Suite

  • 559 sq ft
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbide)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Carbide)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Millennium)

40-inch flat-screen TV with satellite channels, TV, first-run movies

Suite (Millennium)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbon)

40-inch flat-screen TV with satellite channels, TV, first-run movies

Suite (Carbon)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run movies

Tower One Bedroom Suite

  • 559 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for City Room, 1 King Bed (City)

City view

City Room, 1 King Bed (City)

9.2 out of 10
Wonderful
(27 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pendry Suite

Pendry Suite | Living room | 40-inch flat-screen TV with satellite channels, TV, first-run movies

Pendry Suite

  • 1005 sq ft
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Corner

View from room

Suite, 1 Bedroom, River View, Corner

  • 699 sq ft
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Corner

40-inch flat-screen TV with satellite channels, TV, first-run movies

Studio, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 525 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom

City view

King Guestroom

9.6 out of 10
Exceptional
(53 reviews)
  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Studio, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 525 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Queen Guestroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Queen Queen Guestroom

8.4 out of 10
Very good
(19 reviews)
  • 305 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pendry Chicago

4.5-star hotel in Downtown Chicago
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Pendry Chicago offers 364 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pendry Chicago features a 24-hour fitness center and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 11001 square feet (1022 square meters) include a conference center. This Art Deco hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Pendry Chicago is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Venteux - This restaurant specializes in French cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Pendry - This bar specializes in local and international cuisine. Open daily.
Venteux - Café - Onsite café. Open daily.
Château Carbide - Rooftop - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Farsi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Pendry
  • Château Carbide - Rooftop
  • Venteux
  • Venteux - Café

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (11,001 square feet of space)

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per night
  • Resort fee: USD 41.09 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chicago Hard Rock
Chicago Hard Rock Hotel
Chicago Hotel Hard Rock
Hard Rock Chicago
Hard Rock Chicago Hotel
Hard Rock Hotel
Hard Rock Hotel Chicago
Hotel Chicago Hard Rock
Hotel Hard Rock
Hotel Hard Rock Chicago
Pendry Chicago Hotel
Pendry Chicago Chicago
Pendry Chicago Hotel Chicago

Pendry Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1004 reviews" "
Rating 8 - Good. 134 out of 1004 reviews" "
Rating 6 - Okay. 59 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2024

6/10 Okay

dunia, NEW CITY

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Walked into bathroom and found human hairs on counters and bathroom sink along with some brown substance. I let the concierge know when I was walking out to dinner and all I got was a “we sorry and we will let house keeping know.” Never did she mention she would send someone up to clean it or at least offer anything for the trouble. Not happy at all; especially since the price of the hotel isn’t cheap.
Stayed 3 nights in Oct 2024

8/10 Good

NICOLAS

Stayed 1 night in Oct 2024

4/10 Poor

Isaac

Stayed 1 night in Oct 2024

10/10 Excellent

Lori, Phoenix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast overlooking the baseball field, my kiddo loved that!
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephana

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth, Pasadena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a nice property. We rented a corner studio and it was roomy and clean. Staff was very friendly and helpful. The location is a double edged sword, or at least for me. It is close walking distance to lots of attractions, shopping, restaurants. However we did not realize that Michigan Ave becomes a party on Saturday nights. We could hear it all from our 11th floor room, and the cars and music coming from the cars went well past 2 am. I understand not much the Pendry can do, but maybe ask for a room not facing Michigan Ave if you value your sleep.
Stayed 3 nights in Oct 2024

6/10 Okay

Jillian, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You pay for the location of the Pendry, the hotel itself is nothing special. Service was great. The gym is spectacular!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew, Goleta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We plan on coming back here the next time we visit Chicago.
Stayed 5 nights in Oct 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

8/10 Good

Fania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great scent throughout, and its location is perfect for exploring Chicago — very convenient! The staff is highly professional, and the room was extremely comfortable. However, there are a few downsides. The room’s Art Deco decor leans heavily on white tones and black-and-white photos, which felt a bit stark. It could benefit from a stand for opening carry-ons, and the mirrors inside the closet are not very practical. The Venteux restaurant seems understaffed; I had to wait 25 minutes for food on one occasion, and on another morning, it took 10 minutes for a host to arrive and seat guests. For the price point, being served orange juice from concentrate was also disappointing. On a positive note, the bar downstairs is quite good. As for the rooftop, it's decent, but the interior space next to the bar doesn't quite live up to what one might expect from a 'luxury' label
Stayed 3 nights in Oct 2024

10/10 Excellent

Faith Dorell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the gold leaf on top of the building. The rooms were very modern and picturesque. I liked the welcome drink. It was delicious! The room service was slightly expensive, but definitely worth the experience. The accommodations were unique and roomy. The bellhops and greeters were helpful and kind. It was centrally located. We hope to return!
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location service and staff was great. Enjoyed the roof top bar.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Desk staff seemed overwhelmed and stressed
Meh. There are comparably priced places that have better style and far friendlier staff. The staff were helpful, but some of the desk people seemed really overwhelmed and stressed. That vibe is kinda contagious. Also, my reservation said it would have a river view and it definitely did not. Didn't address it cause I just didn't want to deal with them.
Stayed 3 nights in Oct 2024

6/10 Okay

Jason, South Orange

Traveled with partner
Disliked: Staff & service, amenities
Nothing special but great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pendry is clean and beautiful. Staff is very kind and professional. I will be staying here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel, loved everything about my stay here
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Pendry. Our room was spacious, clean and quiet. Great location too. Highly recommend.
Stayed 3 nights in Sep 2024

8/10 Good

Jakob, new york

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine and service very good, but we were in a room where the closet didn’topen enough to use the long mirror. Expected more from a note or this level.
Stayed 1 night in Sep 2024

10/10 Excellent

Sai Rohit, Edina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the building the moment I saw it for the first time a couple years ago. And when scouting for hotels for my recent trip, I saw Pendry was reasonably priced so I booked it. And boy, it didn’t surprise. It was exceptional. Highly recommend Pendry for its convenience, beauty and amazing service.
Stayed 3 nights in Sep 2024

4/10 Poor

Humberto

Disliked: Staff & service, property conditions & facilities
Certainly a lot of better options in the area. I’ve stayed at other Pendry options and this is, by far, their worst. The rooms are average/unremarkable. The restaurants are OK but overpriced. The service was not great - called 3 times to get something from guest services, which never came. Check out other nearby properties.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location in the Loop is unbeatable—just a minute from the Riverwalk and a quick five-minute stroll to Millennium Park, with plenty to do within walking distance. The rooms are modern, spacious (especially for a busy city), and comfortable. Room service was impeccable, and the room was spotless throughout our stay. They also offer unlimited complimentary water and good-quality in-room coffee, which added an extra level of convenience. The gym was excellent and well maintained and stacked, the staff were friendly and helpful, and the hotel is housed in a beautifully restored historic building, adding to its charm.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ryley

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Will be back very soon.
Stayed 3 nights in Sep 2024

8/10 Good

Branden, Sycamore

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel and great experience!
Stayed 1 night in Sep 2024