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Staybridge Suites Chicago-Oakbrook Terrace by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chicago-Oakbrook Terrace by IHG

Interior
Exterior
Fridge, microwave, stovetop, dishwasher
Reception
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
200 Royce Blvd., Villa Park, IL, 60181
  • Oakbrook Center Mall
    ‪4 min drive‬
  • Drury Lane Theater
    ‪4 min drive‬
  • Morton Arboretum
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 Queen Bed, Kitchen

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Hearing Accessible, Kitchen

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

  • 419 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Room amenity

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

  • 419 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, Kitchen

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, Kitchen

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Hearing Accessible, Kitchen

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Hearing Accessible, Kitchen

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Embassy Suites by Hilton Chicago Lombard Oak Brook

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  • Breakfast included
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (1015)
The price is $115
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$128 total
includes taxes & fees
Apr 28 - Apr 29
Embassy Suites by Hilton Chicago Lombard Oak Brook

About this property

Staybridge Suites Chicago-Oakbrook Terrace by IHG

3-star Villa Park hotel close to Oakbrook Center Mall
This smoke-free hotel features a fitness center, a 24-hour business center, and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Limited housekeeping is available.
Staybridge Suites Chicago-Oakbrook Terrace by IHG offers 112 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 172 square feet (16 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace. Complimentary self parking is available on site.

Staybridge Suites Chicago-Oakbrook Terrace by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 5:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 175.00 per pet, per stay (maximum USD 175.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 175.00 per pet, per stay (maximum USD 175.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 AM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chicago-Oakbrook Terrace
Staybridge Suites Chicago-Oakbrook Terrace Hotel
Oakbrook Terrace Staybridge Suites
Staybridge Suites Oakbrook Terrace
Staybridge Suites Chicago-Oakbrook Terrace Hotel
Staybridge Suites Chicago-Oakbrook Terrace Oakbrook Terrace
Hotel Staybridge Suites Chicago-Oakbrook Terrace
Staybridge Suites Chicago Oakbrook Terrace

Staybridge Suites Chicago-Oakbrook Terrace by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2025

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would help to have a ev chargers on site of the hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing.
I was turned away saying I could not stay there due to some information not provided to me by the hotel. The man at the front desk, while polite, did not want to find a way to assist me.
Stayed 7 nights in Dec 2024

10/10 Excellent

Murtaza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staybridge is conveniently located in the area with great shopping and dining options. We really enjoyed the hospitality offered by the friendly staff and very impressed by the complementary breakfast. We will be coming back soon. Thank you
Stayed 4 nights in Dec 2024

6/10 Okay

Su

no house keeping during stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Hemalatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at a great price
Beautiful, spacious and clean room at a great price. Breakfast had good options as well. Welcoming staff, greeted us with smile. Overall an excellent stay. I would definitely recommend this to others and stay here again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Richard

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No house keeping I couldn't get extra blankets for my kids? The stove didn't work in the room and there was no maintenance to look at it, the worse stay ever!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are amazing and we loved them. Great support and always very friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Chandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay at the hotel did not happen
Overall stay was good! I was a little irritated with the hotel, due to them putting the entire hold on my card, before my arrival! I specifically chose pay at hotel because I knew I would be traveling and was going to use a different card to pay for the hotel! Then was told, I could use the card I had planned on using, but it would take 3-5 days, for the other amount to be returned to my account! What sense does that make, now that would leave me with two cards jammed up! If someone selected pay at hotel, leave it at that, especially if they haven’t cancelled their reservation, you will get paid! Other inconvenience was the fire alarm that forced everyone outside in 20 degree weather! Not sure what happened but at 4am it was not a great experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Donielle, Chicago

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall.... the stay was ok... the only downside was the elevators not working..
Stayed 1 night in Dec 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Angel

Traveled with partner
Liked: Staff & service, property conditions & facilities
I can’t believe the damage deposit was more than the staying fee
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No beauty sleep
The fire alarm went off at 4am and according to other guests who were long term stay, it happened 3 other times this month. Also when we returned to our room 30 minutes later, the room across the hall was extremely loud with music, doors slamming numerous times and fighting in the hallway verbally and physically on and off for over an hour even despite calling the main desk at 4:45 am.
Stayed 1 night in Dec 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Dec 2024

10/10 Excellent

Nelosn A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay here again. The room was very clean, I didn’t have to pay for dishes, the hallways smelled so good, and they have Dove products.
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay
Stayed 9 nights in Nov 2024

10/10 Excellent

Jong Eon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Disappointed ☹️
The room phone was not working The bathtub had not way to keep water in. I was very disappointed with the room the new ownership has gone down since my last visit.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice room and very spacious. I felt like I was home away from home.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

8/10 Good

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs with a full refrigerator and was pet friendly.
Stayed 2 nights in Nov 2024

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable convenient and decent breakfast
Stayed 1 night in Oct 2024