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Staypineapple, An Iconic Hotel, The Loop

4.0 star property

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Photo gallery for Staypineapple, An Iconic Hotel, The Loop

Interior detail
Exterior detail
Bar (on property)
Front of property
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 W Washington St, Chicago, IL, 60602
  • Chicago Riverwalk
    ‪8 min walk‬
  • Art Institute of Chicago
    ‪9 min walk‬
  • Willis Tower
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Burnham 2 Two Queen

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Burnham 2 Two Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Reliance King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reliance King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Reliance King Suite Mobility Accessible w/Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reliance King Suite Mobility Accessible w/Tub

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Millennium Park View King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Millennium Park View King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Atwood Queen Mobility Accessible w/Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Atwood Queen Mobility Accessible w/Tub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Atwood Queen Mobility Accessible w/Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Atwood Queen Mobility Accessible w/Roll-in Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Burnham Two Double Mobility Accessible w/Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Burnham Two Double Mobility Accessible w/Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for Burnham Two Double Mobility Accessible w/Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Burnham Two Double Mobility Accessible w/Roll-in Shower

  • Sleeps 4
  • 2 Double Beds

View all photos for Burnham King

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Burnham King

  • Sleeps 3
  • 1 King Bed

View all photos for Atwood Queen

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Atwood Queen

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1920)
The price is $216
per night
$254 total
includes taxes & fees
Apr 5 - Apr 6
L7 Chicago by LOTTE

About this property

Staypineapple, An Iconic Hotel, The Loop

4-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and a meeting room are onsite. Housekeeping is available on request.
Staypineapple, An Iconic Hotel, The Loop offers 122 accommodations with iPod docking stations and laptop-compatible safes. 50-inch LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Staypineapple, An Iconic Hotel, The Loop features a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Staypineapple, An Iconic Hotel, The Loop is a smoke-free property.

Atwood - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atwood

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1895
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • iPod dock
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29.95 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.29 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burnham Chicago
Burnham Hotel
Hotel Burnham
Kimpton Burnham Hotel Chicago
Staypineapple Alise Chicago Hotel
Staypineapple Alise Hotel
Staypineapple Alise Chicago
Staypineapple Alise
Staypineapple Iconic Hotel Loop Chicago
Staypineapple Iconic Hotel Loop
Staypineapple Iconic Loop Chicago
Staypineapple Iconic Loop
Hotel Burnham Kimpton
Hotel Burnham a Kimpton Hotel
Kimpton Burnham Hotel
Staypineapple at The Alise Chicago
Staypineapple, An Iconic Hotel, The Loop Hotel
Staypineapple, An Iconic Hotel, The Loop Chicago
Staypineapple, An Iconic Hotel, The Loop Hotel Chicago

Staypineapple, An Iconic Hotel, The Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1007 reviews
Rating 8 - Good. 189 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was great, but here are additional “amenities fees” added that are not well explained upfront. When we asked we were told it was for unlimited coffee in our room and cookies in the lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property near theaters and the river walk and lots of shopping and food! Already have reservations to come back! Staff were excellent!
Stayed 1 night in Dec 2024

8/10 Good

Anjanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Beware amenities
Place to stay! Right in the middle of everything with a great view of the city. I would say you should be careful of is if you’re use anything in the room it gets taken out of the amenities fee so the free water bottle is not really free despite what it says on the little card they give you. You were paying for that water bottle.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Nice place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
live, laugh, LOVE STAYPINEAPPLE
Nice and reliable staff, clean and comfortable room. Worth the price compared to others. Will be returning in the near future!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and kitschy
Stayed 1 night in Dec 2024

10/10 Excellent

Angel, Divernon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very cute with all its decor. You are able to get a great nights sleep in the comfy beds. The only bad thing is the bathroom is small, and the bathroom door makes it hard to enter and exit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Miguel

Stayed 5 nights in Nov 2024

10/10 Excellent

Paige

Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and views
Great location and beautiful historic facility, friendly staff. Not sure about the junk charges, as they put $50 on my credit card which wasn’t credited,even though we bought nothing extra. Then I was charged $8.50 for I have no idea what. But we appreciated the two free drinks.
Stayed 2 nights in Dec 2024

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, room comfort
The room we stayed in had a terrible bathroom that needs renovating. The bath/shower had little water pressure and was actually dangerous because it was so narrow. There was only a pedestal sink so no storage for toiletrees. People were wonderful at the front desk, but it was hard to get real coffee in the morning (not from a Keurig). With so many options in Chicago we likely will not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra, Woodstock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and warm hotel. Checkin was smooth.
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Dec 2024

8/10 Good

DeVonna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good up until when I checked out and the valet took an hour to bring my car.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We loved the location of the hotel. It was so close to the events we were there to attend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the charm and location
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, bloomington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The hotel is beautiful and the staff was amazing.
Stayed 1 night in Nov 2024

6/10 Okay

Brooke L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crazy Stay
The ChrisKindle Market was opening the weekend of our stay. Upon arrival we had to drive for an hour downtown to figure out how to get to the hotel because the road was blocked off. We finally checked in only to find out the parking garage was closed until 11pm. We had to sit in the hotel bar and watch the car to make sure it did not get towed. The next night there was a shooting in front of the hotel. Not sure if i will stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Nicholas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked a short trip to do some holiday things in Chicago. Great location downtown near where I wanted to go. Room was small but nice. Old building but nicely renovated. Valet parking for an extra fee. The stay was fine but make sure to have extra money on hand for all of the fees. I was charged the price of the room and a $50 incidentals fee upon checkin. Pretty standard. Then after checkout I was charged again an even larger amount, and sent an email only with the total. I had to call and speak to 3 people to get an itemized receipt sent to me where I discovered they charged me twice for early checkin and all the taxes that go along with that and charged for the entire stay a second time. I had to work my way up to get to speak to a manager about the double charges and she said they always charge the full amount of the stay plus $50 as an incidental, and that I would receive the funds back as well as a refund for the double charges for early checkin. The only concession I received for their mistake was a refund of their $30 amenities fee, which there were virtually none of anyway. A nice hotel and nice staff but this situation put a bad taste in my mouth. It probably happens often and they get away with it because guests don’t check into it. Luckily I had the funds for the extra and double charges.
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds - slept very well. Staff is awesome, too!
Stayed 3 nights in Nov 2024