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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

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Property preview
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Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
$93
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪6 min walk‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Morton Arboretum
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(249 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Bathtub

8.6 out of 10
Excellent
(33 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(96 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(50 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Hotel in Highland Hills
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

SureStay Plus Hotel by Best Western Chicago Lombard is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

Reviews

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1487 out of 2257 reviews
Rating 8 - Good. 466 out of 2257 reviews
Rating 6 - Okay. 170 out of 2257 reviews
Rating 4 - Poor. 74 out of 2257 reviews
Rating 2 - Terrible. 60 out of 2257 reviews

Reviews

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Malika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, staff was nice, breakfast was very good!
Stayed 1 night in Jun 2025

10/10 Excellent

Cristol, Mogadore

Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

8/10 Good

Volodymyr

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Harrison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very hot, air off when got in to room, very muggy. Room very out dated. Paint in corner pealing. Some kind on mold on the bathroom floor by shower. Took sometime for hot water to warm. Main area was well kept. Ken who checked us in was very nice. Other exit areas could use some help.
Stayed 1 night in Jun 2025

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Amenities
The friendliness and professionalism
Stayed 3 nights in Jun 2025

10/10 Excellent

Pati

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean and comfortable. Good breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

Ryan

Stayed 1 night in Jun 2025

4/10 Poor

Britt

Traveled with partner
Disliked: Amenities, property conditions & facilities
We arrived late during our check in, the room smelt absolutely horrible. We understood they were booked and could not move our rooms but the next day they came in and agreed with how awful the smell of smoke was. Offered to air it out- went back that night and it still smelt awful. Did not offer to change our room… it was very uncomfortable sleeping in such a smelly room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

George

Stayed 2 nights in May 2025

2/10 Terrible

Jagdish

Traveled with family
Liked: Cleanliness, amenities
While having breakfast, the chair broke. Fortunately no injuries to my Son
Stayed 1 night in Jun 2025

10/10 Excellent

abdul bari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience thanks to Patrick at the front desk. He was courteous, professional, and went out of his way to ensure everything was smooth and efficient. From the moment I arrived, Patrick made me feel welcomed and valued. His attention to detail and willingness to assist with any questions or concerns truly stood out. It’s rare to come across someone who combines professionalism with such genuine friendliness. Excellent service!
Stayed 4 nights in Jun 2025

6/10 Okay

Sabrina, Euless

Stayed 3 nights in Jun 2025

4/10 Poor

Rog

Disliked: Cleanliness, property conditions & facilities
Very frustrated. When we areived in Wed night there was water all over the bathroom floor. We put towels down because it was late. We let the front office person know thursday morning and they said they would get it fixed. We got back late that night aand the front desk assured it was fixed. Nope, no at all. The leaks were still there. Just be honest. It was frustrating!
Stayed 2 nights in Jun 2025

6/10 Okay

Percy, Englewood

Liked: Staff & service, amenities, property conditions & facilities
The floor we were on ,was being remodeled so it was loud,debris was on the carpet in hallway,they could have put us on another floor instead of that floor.
Stayed 3 nights in Jun 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service
A very good value, clean quiet room, avg breafast, good location but mattress was uncomfortable and pillows werent great either.
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Cariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rosana

Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025