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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Lobby
Reception
Business center
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
$79
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪6 min walk‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Morton Arboretum
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(243 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Bathtub

8.6 out of 10
Excellent
(32 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(95 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(50 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Hotel in Highland Hills
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

SureStay Plus Hotel by Best Western Chicago Lombard is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1438 out of 2215 reviews
Rating 8 - Good. 470 out of 2215 reviews
Rating 6 - Okay. 175 out of 2215 reviews
Rating 4 - Poor. 73 out of 2215 reviews
Rating 2 - Terrible. 59 out of 2215 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 5 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay went well from the smell of the hotel (which is important), to the room and amenities, to the hot and cold breakfast choices of great taste and variety, to the check-in/out procedure...and the hospitality of the staff..ALL WAS GREATLY APPRECIATED.
Stayed 3 nights in May 2025

10/10 Excellent

Gregory Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very reliable hotel. Everything is always cool. Parking is cool, lobby smells great. Oh….well priced!
Stayed 1 night in Jun 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean hotel. Bed was comfortable. Not impressed with the breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mykola

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, Definitely will recommend
Stayed 4 nights in May 2025

8/10 Good

Lucious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a weekend trip and it was solid place to stay, clean rooms, surrounding area felt safe and quiet. My only complaint is the gym could use some attention.
Stayed 2 nights in May 2025

2/10 Terrible

Bhumika

Traveled with family
Disliked: Amenities
Stayed 3 nights but didn’t clean room at all Did not have any good vegetarian options in breakfast. No room service available. Very few disability parking. Very noisy rooms. Rooms are very tiny . Particularly bathrooms.
Stayed 3 nights in May 2025

6/10 Okay

Johnny

Liked: Cleanliness
My room had a weird smell in it. I ended up spray my cologne to mask the smell. I think it was old weed. The staff is super friendly and helpful. Yorktown mall is down the way (did not go) and plenty of food options nearby
Stayed 3 nights in May 2025

8/10 Good

Glendelle, Rockford

Traveled with family
Staff was friendly. The sent in the hallways and room were over powering.
Stayed 1 night in May 2025

10/10 Excellent

Patrice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean and comfortable
Stayed 2 nights in May 2025

6/10 Okay

Maureen

Affordable hotel with breakfast included.
Stayed 1 night in May 2025

10/10 Excellent

Zac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was very clean and nice! Well done.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall and very cozy
Stayed 2 nights in May 2025

8/10 Good

VIJAYKUMAR

Traveled with family
Decent stay. Old property and could be upgraded. Good for one night stay. Not very close to the downtown and will need public transportation.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very quiet
Stayed 3 nights in May 2025

10/10 Excellent

Jenna

Stayed 1 night in May 2025

10/10 Excellent

Chanthony

Stayed 1 night in May 2025

8/10 Good

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was great!
Stayed 1 night in May 2025

10/10 Excellent

Jannilyn

Stayed 2 nights in May 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 4 nights in May 2025

10/10 Excellent

Destiny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, whole lobby was redone. Older furniture in my room but still nice
Stayed 1 night in May 2025