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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Lobby
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board
Business center
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
222 E 22nd Street, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪6 min walk‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Morton Arboretum
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(232 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Bathtub

8.8 out of 10
Excellent
(28 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(91 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(44 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1486)
$107 nightly
The price is $107 total
includes taxes & fees
Best Western Chicago - Downers Grove

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Hotel in Highland Hills
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

SureStay Plus Hotel by Best Western Chicago Lombard is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1345 out of 2091 reviews
Rating 8 - Good. 456 out of 2091 reviews
Rating 6 - Okay. 168 out of 2091 reviews
Rating 4 - Poor. 68 out of 2091 reviews
Rating 2 - Terrible. 54 out of 2091 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was not the greatest
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yana

Liked: Staff & service, property conditions & facilities, room comfort

It was a good stay. No loud noise. E very one was

Stayed 1 night in Mar 2025

8/10 Good

Brittany

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean. Very well lit and off the main road. Good rooms for the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sunny

Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad

Stayed 1 night in Mar 2025

2/10 Terrible

Sada

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet leaked and made sounds all night so did the refrigerator tube not to clean
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had a room for me that was clean but the furnishings haven’t been updated in quite a while. Bed was comfy and the shower had amazing water pressure once I figured it out. Price was great! But I’ll never stay here again because of the overpowering product they’re using as possibly a carpet deodorizer. It was so strong I could taste it in the back of my throat and was concerned my belongings were going to soak in the scent. I’m wondering what they’re trying to cover up?
Stayed 1 night in Mar 2025

8/10 Good

Min

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very nice property
Stayed 1 night in Mar 2025

10/10 Excellent

Kimyona

Stayed 1 night in Mar 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Brooke

Disliked: Amenities, property conditions & facilities
You get what you pay for I guess- ripped carpet, scratched and broken furniture, large cracks in the shower, etc. Everything just felt dingy and gross. When I got to my room I found the toilet was running and wouldn’t stop, so I called the front desk and they switched me to a new room. The next room smelled like bad cologne (which somehow was at least better than the musty smell in the first room). There were people down the hallway in a room clearly having an altercation and there was a lot of on and off yelling. The next morning the police were in the hallway banging on someone’s door. This is a really old and not very well cared for building. As a solo woman traveler I didn’t feel unsafe but also didn’t feel as safe as I usually do in other hotels. The breakfast was fine- typical offerings and nice that it was free since most hotels don’t do that anymore. I’m not a high maintenance traveler, but I would not stay here again.
Stayed 1 night in Mar 2025

8/10 Good

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are outdated, furniture is too big/bulky, tv cable didn't work.... no fan in the bathroom.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Mar 2025

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Ali, Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful and caring staff. Front-desk and guest services members were exceptional. The room had a distinct smoking odor because the previous guests had broken the hotel rule by smoking in a non-smoking room. Ernesto moved us to a different room the next day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Stayed 1 night in Mar 2025

8/10 Good

Bowen

Stayed 1 night in Mar 2025

10/10 Excellent

aNDREW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accomodations at a fair price.

Room was clean, check in was efficient. Breakfast was decent. Worked well for our needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service desk employee, Patrick was so polite and got us checked into our room quickly. The breakfast was great. Loved that they started serving at 6am. Hotel was very clean and quiet. Beds were comfortable. Only complaint is, there was no microwave in our room. Not sure if they are in other rooms. But other than that, we will definitely stay there again when we visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lashena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean , good breakfast, nice place to stay.
Stayed 2 nights in Mar 2025