Swissotel - Chicago

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 17

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 48 hours

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property has signed the UNESCO Sustainable Travel Pledge.