Along with a 24-hour front desk, this smoke-free hotel has a lobby fireplace and ATM/banking services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Change of towels is available on request.
The Best Inn & Suites offers 56 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, a fireplace in the lobby, and an ATM. Onsite self parking is complimentary.
The Best Inn & Suites is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily 6:00 AM to 9:00 AM
Things to do
TV in common areas
Family friendly
In-room microwave
Mini-fridge
Conveniences
24-hour front desk
ATM
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
More
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
TV
Food and drink
Microwave
Mini-fridge
More
Air conditioning
Desk
Desk chair
Heating
Iron/ironing board
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property is also known as
The Best Inn & Suites Hotel
The Best Inn & Suites Markham
The Best Inn & Suites Hotel Markham
The Best Inn & Suites Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I don't know where to start so we will start with the room. There is a mattress pad that is way too small on the bed. The sheet has a stain on it that looks like blood . The blanket is so thin I don't know how it's even called a blanket. It looks like something was spilled on the bed onto the floor. The paint job looks like it was done by a blind man. The window looks like it leaks and is coming apart. There are stains on the curtains. One of the lights is burnt out. The iron is missing and no cover on the board, not to mention it is filthy dirty. The towel rack is bent. We tried to use the microwave in the room and the plate that rotates is missing.
You say hot breakfast I would not call it hot. The meat and eggs are cold, the warmer that they're in is not even on. The apple juice does not work. I have read other reviews and I see the apple juice has not worked for over 2 months. No sauce is offered for the food. The whole time we were there no napkins were put out. You could easily offer apples or bananas as a healthier option. At one point 3 people were waiting to use the only 2 slice toaster that was available. You post on other reviews that you have fixed problems/upgraded rooms. I have seen none of this. One of the nights we were there I heard someone telling the front desk that one of the beds in their room was broken. You run an industrial fan 24 hours a day in the hall to air out the smell. So obviously you have done nothing to "fix" anything.
The lobby stunk really bad and our first room was very unclean so we have to ask for a new one. They also ask for a $100 cash deposit which wasn’t listed anywhere other than in the lobby. The breakfast was terrible the milk they put out for cereal was thick and very spoiled and the bagels were moldy and the hot food was very cold the the tater tots you could look at and tell they weren’t cooked all the way.
Our experience with the hotel is the rooms where not in good shape you could clearly see ceiling water damage, the hallway carpet was very dirty and smelled, the bathing cover/sheets were very stained. I just slept on covered. Everything but the mini fridge inside my room was the only updated thing. Would I ever stay at this hotel again absolutely not!!!
1. Bathroom was not clean.
2. Bathroom shelf was broken.
3. Front desk would not accommodate.
4. No housekeeping.
5. Front desk tried to convince me the room was clean.
6. Gnats. Everywhere. Which means something in the room is not clean or it’s bad energy.
The bed, sheets, comforter was stained. We found a dead roach in the drawer. Half the lights didn't work. Toilet and rack above toilet was falling apart. Hair dryer didn't work
I had problems getting into the room the first day the lock was not working at the change, the batteries and then the next day when I went out and came back it didn’t open again so they had to come and do something and then finally they had somebody to come out and fix it and The lock worked fine key card and then also it was a storm. The fire alarm kept going off. other than that, it was OK.
This was the most disgusting hotel stay. Brown liquid poured out of the pull out couch when we opened it and the owner refused to give us a refund when we left.