The Gem Museum Suites

2.5 star property

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Photo gallery for The Gem Museum Suites

Reception
Suite, 2 Bedrooms (Three Beds) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom | Living area | 45-inch LED TV with cable channels
Studio Suite, 1 Double Bed | Living area | 45-inch LED TV with cable channels
Suite, 2 Bedrooms (Two Beds) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
1555 Oak Avenue, Evanston, IL, 60201
  • Northwestern University
    ‪3 min drive‬
  • Loyola University Chicago
    ‪7 min drive‬
  • Wrigley Field
    ‪12 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Suite, 2 Bedrooms (Three Beds)

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms (Two Beds)

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Studio Suite, Mobility Accessible

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 1 Bedroom (Penthouse)

  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom (Two Beds)

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Twin Beds

Deluxe Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom (Two Bed XL)

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Studio Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Gem Museum Suites

Evanston hotel close to Lake Michigan
A 24-hour fitness center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a banquet hall.
The Gem Museum Suites offers 71 air-conditioned accommodations with all-in-one washer/dryers and coffee/tea makers. 45-inch LED televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a garden. Complimentary self parking is available on site.

The Gem Museum Suites is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 24-hour gym

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • All-in-one washer/dryer
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Gem Museum Suites Hotel
The Gem Museum Suites Evanston
The Gem Museum Suites Hotel Evanston

The Gem Museum Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 55 reviews
Rating 8 - Good. 7 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new hotel. Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
This is a lovely spot. It was quiet, basically a studio apartment with a washing machine. And an easy walk to a coffee shop, bakery, 7-11. The signs inside said they will soon have a Mediterranean restaurant as well.
Stayed 1 night in Dec 2024

10/10 Excellent

PAULA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED THIS HOTEL IN EVERY WAY!
This hotel FAR EXCEEDED my expectations. I selected this hotel for a girls shopping weekend and everyone was absolutely amazed at what a wonderful selection I had made. It was sparkly clean, comfortable, beautiful windows and the included breakfast was the biggest treat. Just hit reserve and enjoy a fabulous urban environment getaway with easy parking and complete safety.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprise of this hotel in deep heart of Evanston. Quiet, convenient, near Evanston center and mostly warm and family hospitality. Great breakfast Unlike - We were missing one (only one) wardrobe to put our staff. But room was huge so at the end of the day this was absorb in the wonderful service, room and staff
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Evanston
Stayed 2 nights in Nov 2024

10/10 Excellent

Ceri

Stayed 1 night in Nov 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suggestions
The place is comfortable although the rooms are small. Suggestions are: Open the restaurant at 7:30 am instead of 8:00 am. All the pillows were way too thick and they had no other pillows available. The blankets were too light and the gym didn't have enough equipment in it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Walking distance to the lively strip!
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Traveled with family
Liked: Amenities
Classy!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
The GEM Museum Suites is perfectly located for our visit with our son. Though not in downtown shopping area of Evanston it is not far. Parking, on the side of building, was very convenient but comes with a cost of $20 p/d. The decor is very impressive and recently renovated. It is not a huge hotel, which makes it feel "homey." During our 6 days stay we met only one other group of 3 guest and they were checking out. (We were told the next week would be very busy.) The suite is equipped with all we needed: kitchenette, fridge, dishwasher, etc., all very condensed. The separate bedroom with two queen size beds is separate from the sitting area/kitchenette area, just down a short hall, just inside the entry door. The ONLY negatives are the new flooring is laminate "snaps, crackles and pops" in certain areas because of poor adhesion and the instructions for using the TV streaming (there are 2 TVs) in the suite and the coffee to water ratio for the Mr. Coffee maker are very lacking.
Stayed 5 nights in Nov 2024

10/10 Excellent

Roya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMEND!!!
We had an exceptional stay at GEM Museum Suites. It has a fantastic artsy niche style. Everything appears brand new & are stylish. The kitchen comes with pots pans, cups, coffee maker, dishwashing soap, washer/dryer combo, etc. I didn't see any laundry detergent in the room but I did see the hotel room cleaners had single packages on the cart, seems to be offered if needed. My mom who has very high standards raves about the hotel & room. I gave all 5 stars except the "comfort" category I reduced to 4 stars only because the bedspreads are waffled sheets. It looks like a comforter but it is not. So only 2 sheets are on the bed. For late October even with the heater on we were cold at night. They do have blankets and we got some once asked. For some reason they don't leave them in the room. All other hotels I stay in (which is often around the world) always have a blanket/comforter on the bed plus an extra blanket in the closet. Also the sofa bed sheets were not automatically in the room either. Luckily I checked before we went out and was able to request and make the bed before we had a late night. The staff is very professional friendly and accommodating. if you have a need they will make sure it gets taken care of. If GEM makes the beds with blankets and puts extras, as well as, sofa bed sheets in the closet it is a perfect stay! Their breakfast is outstanding too! The ambience is fantastic, the servers are kind & helpful. The breakfast menu has many options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Asif

Traveled with family and small children
I had two bedrooms suite and only one bathroom for bedrooms Breakfast was terrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique
Stayed 1 night in Oct 2024

2/10 Terrible

Rafael, Olney

Disliked: Cleanliness, staff & service, property conditions & facilities
Nat
Stayed 2 nights in Aug 2024

8/10 Good

william

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't open the door to my room (615) without a physical key.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing, great Tiffany stain glass to look at while eating. Parking was so easy, and staff were very friendly. Room was clean, a little small but worked great for what we need it for, loved the full kitchen. Will return every time we are in town.
Stayed 2 nights in Sep 2024

10/10 Excellent

Miyann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place staff is friendly helpful. The complementary breakfast was excellent. Not a buffet, but individually prepared meal
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

Eva

Liked: Staff & service, property conditions & facilities
Clean & friendly Nice location
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a stay in Evanston/Northwestern
Lovely! The suite was large with separate bedroom, and living room/kitchen. It had a washing machine in the bathroom and a dishwasher in the kitchen. Very new. Very clean. Great location. Very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024