*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 14 meeting rooms.
Wireless Internet access is complimentary. Event facilities measuring 3388 square feet (315 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a smoke-free property.
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Covered parking
- Vegetarian menu options available
- Secured parking
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- Water-efficient showers only
- Conference space size (meters) - 315
- Number of meeting rooms - 14
- Terrace
- Luggage storage
- Concierge services
- Total number of rooms - 311
- No accessible shuttle
- Internet access - wireless
- Number of floors - 17
- Coffee/tea in common areas
- Shopping mall on site
- Registration desk height (inches) - 36
- Registration desk height (centimeters) - 91
- Rooftop terrace
- Elevator door width (inches) - 48
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 122
- Conference space
- Year Built - 1928
- Electric car charging station
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Conference space size (feet) - 3388
- Ballroom
- Banquet hall
- Vegetarian breakfast available
- 24-hour fitness facilities
- Garden
- Multilingual staff
- Free newspapers in lobby
Room Amenities
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Cable/satellite TV service
- Refrigerator
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- High-speed internet access
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Internet access (complimentary)
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Cable TV service
- HDTV
- WiFi (surcharge)
- Frette Italian sheets
- Pillow menu
- LCD TV
- TV size: 65
- TV size measurement: inch
- iPod docking station
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- LED light bulbs
- Recycling
- Closed captioned TV
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Grab bar - near toilet
- Transfer shower
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Valet parking (surcharge)
Internet
Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Boat tours nearby
- Segway rental/tour nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 150.00 per stay
- Destination fee: USD 25.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
- Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
- Covered valet parking fee: USD 79.00 per day (in/out privileges)
- Pet fee: USD 125 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 2:00 AM
Minimum check-in age is: 21
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Comprehensive recycling policy
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Children and extra beds
- Children are welcome.
Pet Policy
- Pets allowed for an extra charge of USD 125 per pet, per stay
- 2 total (up to 24 lbs per pet)
- Service animals are welcome, and are exempt from fees
We should mention
Parking height restrictions apply.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Gwen Luxury Collection Hotel Chicago
- Gwen Luxury Collection Hotel
- Gwen Luxury Collection Chicago
- Gwen Luxury Collection
Hotel Reviews
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