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The Ritz-Carlton, Chicago

5.0 star property

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Photo gallery for The Ritz-Carlton, Chicago

Bar (on property)
Interior detail
Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar
View from property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly
  • Parking available
  • Gym
$734
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
160 E Pearson Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪17 min walk‬
  • Place, Millennium Park
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 55-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms

  • 1500 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with cable channels, TV

Executive Suite, 1 Bedroom

  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Hearing Accessible)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom

  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down comforters, pillowtop beds, minibar

Apartment, 2 Bedrooms

  • 1500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, City View

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Tower

55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • 380 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(20 reviews)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Lakeside

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 King Bed with Sofa bed, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 1000 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Double Beds, City View

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 418 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Lake View

  • 410 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Chicago

5-star Chicago hotel, connected to a shopping center in Downtown Chicago
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ritz-Carlton, Chicago offers 434 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Chicago features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Chicago is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Torali Italian-Steak - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Torali Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Reviews

The Ritz-Carlton, Chicago Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 739 out of 1007 reviews
Rating 8 - Good. 154 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

Reviews

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Stayed 4 nights in Jun 2025

10/10 Excellent

Maxim

Stayed 1 night in May 2025

10/10 Excellent

Naemah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, condition and service, we enjoyed every night of our stay. Thank you Ritz Carlton Chicago you are the best.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel line. Period.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fedja

Stayed 1 night in May 2025

10/10 Excellent

Sergio

Stayed 4 nights in Apr 2025

4/10 Poor

Mirjam

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

not worth it

The hotel is nice and the location is great, but that‘s about it. Valet was hard to find at arrival. Quality of food in club level was very poor and only little choices. I like to spoil myself but next stay in Chicago will be at acompetitor for sure.
Stayed 3 nights in May 2025

10/10 Excellent

Lotfi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chicago
Stayed 4 nights in May 2025

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, amenities
A beautiful room with a view!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Everyone was kind and recognized our anniversary celebration. Alicia and her team especially the woman who checked us in and Steve the bellman were very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Stayed 5 nights in Apr 2025

10/10 Excellent

Gabriella, Bal Harbour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammad

Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our new go-to in Chicago

We had a great experience during two different stays over a long weekend. The location is convenient despite being tricky to drive into; however once our car as parked we were able to walk absolutely everywhere. The rooms are comfortable with fabulous views. The gym has everything you could need. And Rudy the bellman was so friendly and helpful. We are from Chicago and now live out of the country. However when we come back to visit family, we will return to the Ritz in the Magnificent Mile. We look forward to seeing Rudy’s smile soon!
Stayed 2 nights in Apr 2025

8/10 Good

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Liked: Amenities
My favorite Chicago hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Manuel Vincent, New York

Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airways amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the level of service which is the reason I stay here every time I’m in town.
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad

Stayed 3 nights in Mar 2025

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Ritz was a memorable one. The staffed spared no action when it came to making my mom feel special for her birthday. I can’t thank them enough for such an incredible stay - we hope to come again sometime soon!
Stayed 1 night in Mar 2025

10/10 Excellent

Rudo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025