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The Ritz-Carlton, Chicago

5.0 star property

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Photo gallery for The Ritz-Carlton, Chicago

Cafe
Rooftop terrace
Premium bedding, down comforters, pillowtop beds, minibar
Lobby
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
$465
includes taxes & fees
Apr 12 - Apr 13

Explore the area

View in a map
160 E Pearson Street, Chicago, IL, 60611
  • Place, Water Tower Place
    ‪1 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • Lake view
  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower

55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 418 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Lake View

  • Lake view
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Double Beds, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Lakeside

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 King Bed with Sofa bed, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, City View

  • City view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down comforters, pillowtop beds, minibar

Apartment, 2 Bedrooms

  • 1500 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 55-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms

  • City view
  • 1500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Hearing Accessible)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • Lake view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Chicago

5-star Chicago hotel, connected to a shopping center in Downtown Chicago
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ritz-Carlton, Chicago offers 434 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Chicago features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Chicago is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Torali Italian-Steak - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Torali Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

The Ritz-Carlton, Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1001 reviews
Rating 8 - Good. 144 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniel J.

Disliked: Cleanliness, amenities, property conditions & facilities
Never even went booked by accident and realized 12 hours later wrong city. They wouldn’t refund my money.
Stayed 1 night in Dec 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karim at the front desk was very helpful upon check in and throughout the entire stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Glenn

Stayed 2 nights in Dec 2025

10/10 Excellent

Chau

Stayed 1 night in Dec 2025

10/10 Excellent

Sharde

Liked: Cleanliness, staff & service, property conditions & facilities
I have nothing but great things to say about my stay. I’ve stayed at another five-star hotel in the same area, and the level of service here far surpassed my previous experience. I would absolutely recommend this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 4 nights in Dec 2025

10/10 Excellent

gladstone

Traveled with family
Liked: Cleanliness, staff & service, amenities
First class stay. You pay for it, but so worth it. Real hospitality, indefatigable service in a magical setting. Cannot beat the location and staff are beyond reproach.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bogdan

Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Dec 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the bed super comfy. The staff was very helpful and extremely courteous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Festive, staff, food and bar all a perfect 10!
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrius

Stayed 1 night in Nov 2025

10/10 Excellent

Lauri

Stayed 2 nights in Dec 2025

6/10 Okay

Adrian

Stayed 1 night in Dec 2025

10/10 Excellent

Katherine

Stayed 4 nights in Nov 2025

8/10 Good

Melanie

Business traveler
Liked: Cleanliness, amenities
Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Rosaline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and comfortable room with great view. Great Staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
It’s The Ritz Carlton, everything was as expected. There was a festival and the streets were inaccessible, the young lady was exceptionally friendly (I was tired and frustrated) when we checked in. My husband and I truly enjoyed ourselves.
Stayed 4 nights in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
10/10, great service fantastic staff and great bar and food
Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Stayed 1 night in Nov 2025

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, beautiful room, clean and nice bathroom.
Stayed 1 night in Nov 2025

6/10 Okay

Laurie

Stayed 4 nights in Oct 2025

10/10 Excellent

Alejandro Randolph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast a la carte menu, perfect bar setting, room was spotless, and service in accordance to the Ritz Brand.
Stayed 4 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. Staff was great
Stayed 1 night in Nov 2025