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The Robey, Chicago, a Member of Design Hotels

3.5 star property

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Photo gallery for The Robey, Chicago, a Member of Design Hotels

Premium bedding, down comforters, free minibar, in-room safe
3 bars/lounges, cocktail bar, rooftop bar, rooftop bar
Seasonal outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas
3 bars/lounges, cocktail bar, rooftop bar, rooftop bar
Billiards

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Room service
  • Bar

Explore the area

Map
2018 W. North Ave., Chicago, IL, 60647
  • Humboldt Park
    ‪20 min walk‬
  • The Salt Shed
    ‪2 min drive‬
  • DePaul University-Lincoln Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Loft, Multiple Beds

Premium bedding, down comforters, free minibar, in-room safe

Loft, Multiple Beds

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Loft, 2 Queen Beds

View from room

Deluxe Loft, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, Multiple Beds

Deluxe Loft, Multiple Beds | Premium bedding, down comforters, free minibar, in-room safe

Deluxe Loft, Multiple Beds

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, Multiple Beds, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Loft, Multiple Beds, Accessible

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, 2 Queen Beds, Accessible

View from room

Deluxe Loft, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Suite, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down comforters, free minibar, in-room safe

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Chicago/Wicker Park

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (823)
The price is $143
per night
$168 total
includes taxes & fees
Mar 6 - Mar 7
Hyatt Place Chicago/Wicker Park

About this property

The Robey, Chicago, a Member of Design Hotels

3.5-star hotel in West Town
A restaurant, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
The Robey, Chicago, a Member of Design Hotels offers 89 air-conditioned accommodations with free minibar items and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.

Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool, The Robey, Chicago, a Member of Design Hotels provides a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar.

Event facilities measuring 1250 square feet (116 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Guests can use the health club at a partner property. Onsite parking is available (surcharge).

The Robey, Chicago, a Member of Design Hotels is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Cafe Robey - This restaurant specializes in American cuisine and serves breakfast, brunch, dinner, and light fare.
Clever Coyote - Onsite cocktail bar. Open daily.
Up Room - Onsite rooftop bar. Open daily.
Cabana Club - This rooftop bar is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cabana Club
  • Cafe Robey
  • Clever Coyote
  • Up Room

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,250 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 5:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 24.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 8 to 20 for children
  • Valet parking fee: USD 49.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Robey Hotel Chicago
Robey Hotel
The Robey
The Robey Chicago a Member of Design Hotels
The Robey, Chicago, a Member of Design Hotels Hotel
The Robey, Chicago, a Member of Design Hotels Chicago
The Robey, Chicago, a Member of Design Hotels Hotel Chicago

The Robey, Chicago, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 606 out of 862 reviews
Rating 8 - Good. 161 out of 862 reviews
Rating 6 - Okay. 47 out of 862 reviews
Rating 4 - Poor. 30 out of 862 reviews
Rating 2 - Terrible. 18 out of 862 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Auroni

Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Nov 2024

8/10 Good

Prakash

Traveled with partner
Liked: Cleanliness, staff & service
Location. Historic. Service
Stayed 2 nights in Nov 2024

10/10 Excellent

hazel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on site was really nice, and the hotel was beautiful. The room was really clean, spacious and had everything I needed. Bonus points for the Le Labo shower gels and soap! As a Chicago native, Wicker Park is definitely the place you want to stay for a real Chicago vibe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lincoln

Stayed 1 night in Aug 2024

10/10 Excellent

BRADLEY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is great place to launch a visit to Chicago. The rail is right around the corner and buses pass in all directions. There are so many great and affordable dining options within a short walk from the Hotel. The rooms are comfortable and clean. Most importantly, they are quiet which is something hard to find in the city. I plan to stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Can’t fault it!
Stayed 5 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Silas

Traveled with group
Disliked: Staff & service
Very Rude Staff
My friends and I were excited to go look at the view of Chicago from the Cabana Club on the 6th floor. After looking around for a few minutes, an extremely rude employee started walking towards us with a bad look on her face and when she got to the outdoor part said “You’re not allowed to be up here, it’s closed for a private party.” After telling her that neither my friends nor I were aware of this she rudely proclaimed that there was a sign on the first floor. We apologized for not knowing, or having seen the sign, and so we went back to our room. When we were back at the lobby subsequently, we found a sign next to the elevator that simply stated, “Closed for a private event”. But what happened to be closed for a private event was not actually indicated anywhere on this sign. It could have just as well been in reference to the Robey Cafe, which is right there in the hotel lobby only steps away from the sign. It was just very frustrating to get unrightfully chewed out by a member of the staff who had no intention of being forgiving or understanding of a simple mistake. I mean, god forbid we are able to use all of the amenities that are advertised to come with a stay that I pay my hard earned money for, right?
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great food!
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dolores

Fabulous location. Could have used more shelves and storage in room especially bathroom. Chic but not practical.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
An absolute yes!
The Robey is an experience in itself. The rooms are amazing, the beds so comfortable, friendly staff, good restaurants, and great location. Unfortunately when our room was cleaned the coffee and cups, cream, etc…was not restocked. I called to the front desk but finally just went downstairs to the lobby and brought it up to the room. The only other issue we had was the tv did not work, not sure if it was the remote or the tv itself. I just think for $400+ a night there should not be issues. Regardless, it’s an amazing hotel and I would absolutely stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tania

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with modern renovation. Public areas original.
Stayed 1 night in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Amenities
Have to say that we felt The Robey was overrated. For the same nightly rate we could have stayed at a modern 5 star hotel with way more ambiance. This hotel has a spectacular roof restaurant. The rooms are dated, small and badly amenity lacking. Next time The Pendry, Park Hyatt or the 4 Seasons. Room rates are almost the same.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 4 nights in Sep 2024

10/10 Excellent

Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints other than the giant intersection outside the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip hotel in a great location!
My mom and I stayed in the double queen room for 3 nights and had a fantastic stay. The room was beautiful and modern, the people were SO friendly, and atmosphere of the hotel was very hip and the rooftop was one of the best I've seen in the city. All around a great experience and despite it being a bit pricey, it was worth it. Great location next to the L
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Stayed 1 night in Sep 2024

10/10 Excellent

Bridget

Stayed 2 nights in Sep 2024

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great, charming boutique hotel in Wicker Park within walking distance to same amazing restaurants. Would definitely go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Sep 2024

6/10 Okay

Josh

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Convenient location. The staff was hit and miss. Some of the people working at the front desk were not very friendly/warm and did not speak slowly or clearly when they were explaining things. I had to ask them to repeat what they said ... I am 40 years old and not hard of hearing. I would consider staying here in the future, but only if there are improvements to the staff and their attitude.
Stayed 3 nights in Sep 2024