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The Whitehall Hotel, BW Premier Collection

3.5 star property

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Photo gallery for The Whitehall Hotel, BW Premier Collection

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior
Meeting facility
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

Map
105 E Delaware Pl, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

3.5-star hotel in Downtown Chicago
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

The Whitehall Hotel, BW Premier Collection is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Kirei - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 56 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1653 out of 3438 reviews
Rating 8 - Good. 861 out of 3438 reviews
Rating 6 - Okay. 534 out of 3438 reviews
Rating 4 - Poor. 245 out of 3438 reviews
Rating 2 - Terrible. 146 out of 3438 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haley

Stayed 3 nights in Mar 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and outdated but clean and nice location
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The locals gave it a good name
Stayed 3 nights in Mar 2025

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
Fresh Towels had pubic hair folder in the towel. Front door trash cans were overflowing with cigarette buds and trash debris. Room exterior window visibility was horrendous due to window filth and dirt. Only had broadcast local stations for tv, No ice machine located on floors, and no complimentary basic complimentary breakfast.No luggage porter to assist with luggage loading..

4/10 Poor

Scott

Business traveler, Traveled with partner
Disliked: Amenities
Carpets were dirty and bugs in ceiling..
Stayed 3 nights in Mar 2025

10/10 Excellent

alison

Stayed 2 nights in Mar 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and Friendly Place to Stay

My daughters and I stayed at The Whitehall Hotel for their Spring Break. The hotel is at a perfect location. It is right across from 2 different malls and the 360 Tower. Many great restaurants within walking distance. We walked to a beach area that is also close by. Bus stop is just around the corner and runs straight to the Shedd Aquarium and Planetarium which we visited. Easier and much cheaper than trying to find parking by either location. Breakfast buffet was good. The hotel has an older look and feel but we prefer that because we like the warm homey feeling. The room was clean and had a mini fridge. We just had to ask for a microwave. Self parking is available at a parking garage across the street from the hotel. It is the garage of one of the malls across the street. This is if you want to come and go otherwise there is valet parking if you just leave your car (no in and out). The only thing that we disliked was the shower. There was barely any water pressure which made for longer than usual showers. The front desk staff was very pleasant and helpful during our stay. The girls want to definitely stay here again the next time we visit Chicago.
Stayed 3 nights in Mar 2025

8/10 Good

Kelty

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Checked in Thursday evening and had the nicest host greet us! I would suggest the king room over the queen- we updated and it made the BEST difference. Showers were a little short for my boyfriend but besides that fantastic stay and close to so many things! :)
Stayed 3 nights in Mar 2025

4/10 Poor

delueshun

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Receptionist was lazy and not helpful,had to switch room as soon as we got there and rooms are too small not a good overall experience Would not stay there ever again.
Stayed 1 night in Mar 2025

10/10 Excellent

Char.main.e

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Definitely would go back!!
Stayed 2 nights in Mar 2025

4/10 Poor

Tyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated, I got bed bug bites (but don’t have anything to prove it necessarily), amenities weren’t the best. I wouldn’t stay here ever again even if it’s the cheapest hotel downtown Chicago. Not worth it for me.
Stayed 3 nights in Mar 2025

8/10 Good

Igor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

2/10 Terrible

Shaghayegh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was very disappointed with my stay at this hotel. The room had a terrible view, which was nothing like what was shown in the pictures. Even worse, the room was extremely dark, with almost no natural light and inadequate artificial lighting. It made the space feel gloomy and uncomfortable, especially in the evenings. For the price I paid, I expected a much better experience. I would not recommend this hotel and will not be staying here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

so so

Room temperature was too cold and could not be regulated. Tub chipped and dirty. Location is great
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Stacey

Disliked: Amenities
Was NOT informed that one had to request maid service. Afterc2 days of no toilet paper, soap or coffee, which I didn’t understand is NOT separate from housekeeping… staff at desk were generally defensive about it. No eye contact, haughty, claiming “all the big hotels are doing this now…” uh, no they aren’t. Wiring in room had been redone so it was impossible to turn light off without disconnecting usb/outlets for charging. Engineer was unaware of the problem.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Beautiful hotel, comfy bed, clean room. Friendly service. 10/10!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Zhenfang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a fair price
Stayed 6 nights in Mar 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome time
Stayed 4 nights in Mar 2025

10/10 Excellent

yesenia, norridge

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Kelli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and spacious, clean and comfortable. Unfortunately I became ill and needed to purchase a soda but there are no vending machines inside or near the hotel.
Stayed 3 nights in Mar 2025