Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Lobby
Lobby
Lobby
Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • State Street
    ‪2 min walk‬
  • Michigan Avenue
    ‪4 min walk‬
  • John Hancock Center
    ‪8 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Junior Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Accessible (Shower)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

  • 355 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 664 sq ft
  • Sleeps 2
  • 1 King Bed

Loft (Skyline Suite)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Penthouse, Terrace

  • 655 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse (Suite)

  • 518 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Thompson Chicago, by Hyatt

4.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A business center is on site at this 4.5-star property.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 8999 square feet (836 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Thompson Chicago, by Hyatt is a smoke-free property.

Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 760 out of 1080 reviews
Rating 8 - Good. 177 out of 1080 reviews
Rating 6 - Okay. 76 out of 1080 reviews
Rating 4 - Poor. 33 out of 1080 reviews
Rating 2 - Terrible. 34 out of 1080 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and very clean, with great views of city and lake
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved our time their
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Stayed 1 night in Nov 2024

10/10 Excellent

Yuri, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location with a super friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Steffen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good, but not as good as in past visits
First of all...this is still an excellent choice when staying in Chicago. Perfect location, stylish and trendy, comfortable beds, clean and modern, and excellent toiletries and bathroom amentities. Unfortunately, this time around it wasn't as good as during past stays. I checked in at 7:30pm and was speedily (in a good way) provided keys, but when I got to the room, it wasn't the room category I had booked (Booking was King bed, but room assigned was two twins). It was also really close to the elevator. When I called the front desk, they immediately assigned me a new room on the 7th floor (I had to go downstairs to get the keys) and when I entered it, two things were immediately obvious. While the bed was correct, the room definitely abutted the elevator shaft and there was a significant odor of food (possibly from the restaurant exhaust below?). Buy this point, I didn't want to ask for another room, so I stuck with it. The smell seemed to get better as I was running the AC unit, but unfortunately, the elevator kept humming for quite a while and there was also a service door across the hall which was accessed fairly frequently. So a fairly noisy room. Getting two rooms back to back abutting the elevator and the first room having the wrong bed type gave me the impression the hotel didn't care about my experience. I would stay again, but not in another room close to the elevator.
Stayed 1 night in Nov 2024

10/10 Excellent

Beizhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, service was excellent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Demi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Stayed 3 nights in Oct 2024

10/10 Excellent

Jon

Stayed 2 nights in Oct 2024

10/10 Excellent

Vanesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all an exceptional hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacobo

Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home from the moment I pulled up to the door. Lovely staff from the door to the front desk. The room blew me away with an extraordinary Gold Coast view. So spacious. Wonderful bathroom. Very chic, I feel cozy and safe too. Thank you Thompson, I can’t wait to come back x
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was fast and super courteous. Location is great with plenty of shopping and restaurants within walking distance. Great room and comfy beds. Quickly has become a favorite stay in the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great corner room with living area.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimber

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only drawback is one of the elevators was down. Only had one elevator and the hotel was sold out.
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not lux but ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we ever return to Chicago, we will definitely be staying here again. The design was immaculate! We enjoyed the walkable and safe location. Definitely would recommend to anyone visiting Chicago for the first time!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfectly sized, comfortable and aesthetically pleasing. Loved the fitness center and the workout suggestions on chalkboard. Staff were very accommodating and pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

kristin

Stayed 2 nights in Nov 2024