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Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Lobby
Meeting facility
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet friendly

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Lake View

  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

  • 355 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Corner

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 664 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Loft (Skyline Suite)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, Terrace

  • 655 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse (Suite)

  • 518 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Thompson Chicago, by Hyatt

4.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A business center is on site at this 4.5-star property.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 8999 square feet (836 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Thompson Chicago, by Hyatt is a smoke-free property.

Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 785 out of 1123 reviews
Rating 8 - Good. 184 out of 1123 reviews
Rating 6 - Okay. 82 out of 1123 reviews
Rating 4 - Poor. 36 out of 1123 reviews
Rating 2 - Terrible. 36 out of 1123 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shayna

Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at the Thompson hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Taylin

Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was very convenient given our dinner reservations across the street. The lake view off the 20th floor was slightly blocked by other buildings but nice. Though Expedia should call out it's not a complete view of the lake for the extra cost. Building only had 2 elevators for 21 floors...and one of the elevators was broken. So it took forever to get the elevator at times. No ice machines on the floor. No fridge in the room.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Traveled with group
Disliked: Property conditions & facilities
The hotel location is great. It’s close to shops, restaurants, and entertainment. It’s very walkable to Michigan Avenue. The room was not as advertised on the website. The speak was dated and didn’t have a Bluetooth connection. The entrance walls were dirty with scuff marks and residue. The brown couch in the living room had a tone of white stains. The cords from the TV were so disorganized and hanging from the base of the desk. Lastly the heating/cooling unit was exceptionally loud. I don’t think I would stay at this hotel again but it was an okay experience for a winter weekend trip.
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

4/10 Poor

Heather, Dartmouth

Traveled with partner
Disliked: Property conditions & facilities
Hotel in good location but ongoing repairs to elevators very inconvenient and caused long delays to access rooms.,will not return until elevator repaid complete/ now over several months
Stayed 4 nights in Feb 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique hotel with all kinds of accolades. Beautiful inside and great location outside for food, bars, shopping, and walking.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jordan, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would definitely recommended 10/10
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Stayed 1 night in Feb 2025

10/10 Excellent

Bryanna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice, clean, and classy hotel. The downstairs is breakfast is amazing! The beds are super comfortable, that was the hardest part of saying goodbye haha
Stayed 2 nights in Feb 2025

8/10 Good

Gage

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Got the junior suite and there were no towels and lights that didn’t work. Other than that great stay. Amazing views and an awesome area that’s very walkable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Thompson is so nice and always very accommodating. Nicole goes above and beyond to treat her guest with extra special care. We will continue to stay at the Thompson every time we are in Chicago. Thanks Nicole for your excellent customer service!
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stanzabrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jewel

Stayed 1 night in Feb 2025

10/10 Excellent

Corey

Stayed 1 night in Feb 2025

6/10 Okay

Mari

Liked: Cleanliness, property conditions & facilities
The lobby, room, and restaurant were freezing. The employee selling coffee inside the restaurant was very rude. The room was nice. The bartender Paul at the restaurant was excellent. Food at the restaurant was great. The valet team was excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Second time I've stayed. Great spot. Staff is wonderful. It is very clean and a great way to stay in the city but in a nice, clean, quiet section with really nice dining options.
Stayed 2 nights in Jan 2025

8/10 Good

Chloe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable. Only complaint is that the lighting was poor in the desk area.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great area with many restaurants, stores, and attractions within walking distance.
Stayed 1 night in Feb 2025

8/10 Good

Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Very nice, but dark. Needs a refresh, some minor maintenance issues. Love the location. Great neighborhood!
Stayed 2 nights in Feb 2025

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and care from everyone was one of the best I have ever experienced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Microwave and Small Fridge

Hey maybe there should be a small fridge and microwave for the leftovers from all the delicious food the visitors have access to.
Stayed 2 nights in Feb 2025