Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Lobby
Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet friendly

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • Michigan Avenue
    ‪4 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Junior Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Accessible (Shower)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

  • 355 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 664 sq ft
  • Sleeps 2
  • 1 King Bed

Loft (Skyline Suite)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Penthouse, Terrace

  • 655 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse (Suite)

  • 518 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Thompson Chicago, by Hyatt

4.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A business center is on site at this 4.5-star property.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 8999 square feet (836 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Thompson Chicago, by Hyatt is a smoke-free property.

Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 840 out of 1175 reviews
Rating 8 - Good. 186 out of 1175 reviews
Rating 6 - Okay. 81 out of 1175 reviews
Rating 4 - Poor. 34 out of 1175 reviews
Rating 2 - Terrible. 34 out of 1175 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Liked: Property conditions & facilities
Great hotel in a great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Love the location and the view was amazing.
Stayed 3 nights in Dec 2024

8/10 Good

joseph

Stayed 2 nights in Dec 2024

10/10 Excellent

Arnab

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, friendly! Elevators need a lot of help but other than that/ it was great!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Geronimo

Stayed 2 nights in Dec 2024

6/10 Okay

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The elevator was terribly slow. We waited 45 minutes on a Sunday to check out. We had a stroller so stairs were not an option. Beware of slow elevator times if you are on a lower floor. By the time the elevator, came to my floor, it was full from guests on a higher level.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. We’ll be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Stayed 5 nights in Dec 2024

10/10 Excellent

Christine

Stayed 2 nights in Dec 2024

4/10 Poor

Toni, Arlington Heights

Disliked: Property conditions & facilities
Elevator out of service created a very unpleasant stay. Hotel should book guest count according to elevatoring capacity.
Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one elevator working on a very busy Saturday night. It took 5-7 tries to get on an elevator to go up or down because each time the elevator car was extremely full. We took the stairs a couple times and we were on the 10th floor - not ideal. Also the nearly see through door to the bathroom was strange. It’s fine for a couple seeing into the shower but less fine when someone is using the toilet. The bed was comfortable, modernly decorated, and the room was clean. We had a nice view outside our window.
Stayed 1 night in Dec 2024

10/10 Excellent

Minsuk

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

nhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

FRANK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, well maintained, terrific staff & a delcious espresso in the lobby restaurant.
Stayed 2 nights in Dec 2024

6/10 Okay

Dema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice I like ot and the location is good. This is actually not my first time but I stayed in a room in floor 5 which the water for the bathroom is very cold i was freezing. Unlike the upper floors the water works well.
Stayed 8 nights in Dec 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are bit beat-up - need a refresh and places to put toiletries in bathroom. Otherwise charming hotel with great Tavern/Steak House attached. Enjoyed the area as usual - would stay here again. 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Cinnamon

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Juan Pablo

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The reception staff that checked me in was rude and unconsiderate. They even threatened me not accepting me.
Stayed 2 nights in Dec 2024

2/10 Terrible

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
How can you have a property of this size with ONE working elevator. Every time we left our room was stressful wondering if we would get an elevator. WE walked down 9 flights of stairs with luggage when we checked out. They could have either warned us beforehand or had someone working the freight elevator to help out. This was a horrible experience.
Stayed 1 night in Dec 2024