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Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Meeting facility
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet friendly

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(7 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(116 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

8.6 out of 10
Excellent
(10 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

9.6 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(20 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 664 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Loft (Skyline Suite)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, Terrace

  • 655 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse (Suite)

  • 518 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(34 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Thompson Chicago, by Hyatt

4.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A business center is on site at this 4.5-star property.

Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Thompson Chicago, by Hyatt is a smoke-free property.

Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 794 out of 1133 reviews
Rating 8 - Good. 183 out of 1133 reviews
Rating 6 - Okay. 83 out of 1133 reviews
Rating 4 - Poor. 36 out of 1133 reviews
Rating 2 - Terrible. 37 out of 1133 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zatul, Astoria

Stayed 6 nights in Mar 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place so much - the staff is beyond excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was exceptional. The help we received was top notch.
Stayed 1 night in Mar 2025

10/10 Excellent

Senai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not what I expected ..

I did a ton of research before booking, wanting a city view was top priority. The pictures and description on hotels.com was cross referenced with the hotel website pics. The booking was two double beds high floor, pics show these ground to ceiling windows but the room we actually got was two normal windows and very small space, nothing like the pics. I did inform the front desk wondering if we got the wrong room, but we were assured that the room was correct and the front desk attendant said hotels.com has generic pictures and are not accurate. I explained it was exactly the same pics from the Thompson website and she had nothing to say. It was St.Patty’s day weekend and they were fully booked so no resolution. Still had a pretty view at night. .They had one elevator for a maxed out capacity hotel and it was absolutely awful. We took the stairs 19 floors down multiple times. The hotel was beautiful, very clean, the restaurant attached is a loud night club vibe, lots of traffic late into the night. I had two teens, we didn’t mind much, but I could see that being a turn off to some. The Gold Coast is a very nice area, we parked our car like two streets (not two blocks, like a 2min walk) over in a garage we reserved, use the spot hero app, don’t pay the hotel for valet. It’s super close and much cheaper. Easy shopping, lots of up scale stores, and food, we used public transportation and walked for everything. Also no mini fridge for our food either which was a bummer..
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
One elevator was out of service but we were notified in advance. Having Tavern on Rush in the lobby is a great feature!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Enrique

Stayed 1 night in Feb 2025

10/10 Excellent

Feliesha

Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very personable and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here! Would recommend to family and friends
Stayed 2 nights in Feb 2025

10/10 Excellent

Dametria

Stayed 2 nights in Mar 2025

10/10 Excellent

Ovaton

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Traveled with children so I didn’t like that the only fridge was filled with items for purchase and there was no microwave available for guest use
Stayed 2 nights in Feb 2025

10/10 Excellent

Shayna

Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at the Thompson hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Taylin

Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was very convenient given our dinner reservations across the street. The lake view off the 20th floor was slightly blocked by other buildings but nice. Though Expedia should call out it's not a complete view of the lake for the extra cost. Building only had 2 elevators for 21 floors...and one of the elevators was broken. So it took forever to get the elevator at times. No ice machines on the floor. No fridge in the room.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Traveled with group
Disliked: Property conditions & facilities
The hotel location is great. It’s close to shops, restaurants, and entertainment. It’s very walkable to Michigan Avenue. The room was not as advertised on the website. The speak was dated and didn’t have a Bluetooth connection. The entrance walls were dirty with scuff marks and residue. The brown couch in the living room had a tone of white stains. The cords from the TV were so disorganized and hanging from the base of the desk. Lastly the heating/cooling unit was exceptionally loud. I don’t think I would stay at this hotel again but it was an okay experience for a winter weekend trip.
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025