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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast included
  • Kitchen
  • Air conditioning
  • Laundry

Explore the area

Map
2185 Marriott Dr, West Dundee, IL, 60118
  • Hemmens Cultural Center
    5 min drive
  • Sherman Hospital
    6 min drive
  • Santa's Village
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    29 min drive

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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Exterior

Sonesta Select Chicago Elgin West Dundee

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Parking included
Free WiFi
4.1 out of 5, Very Good, (1005)
The price is $89
per night
$100 total
includes taxes & fees
Jan 7 - Jan 8
Sonesta Select Chicago Elgin West Dundee

About this property

Extended Stay America Suites Chicago Elgin West Dundee

West Dundee hotel close to Santa's Village
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a picnic area. Onsite self parking is complimentary.

Extended Stay America Suites Chicago Elgin West Dundee is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 88 out of 301 reviews" "
Rating 8 - Good. 55 out of 301 reviews" "
Rating 6 - Okay. 37 out of 301 reviews" "
Rating 4 - Poor. 43 out of 301 reviews" "
Rating 2 - Terrible. 78 out of 301 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cadi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noting was cleaned and room was smoking. I did not like the 100.00 deposit they should let pick if u want a deposit on the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Stayed 3 nights in Sep 2024

2/10 Terrible

Dekovia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed here back during the pandemic and was pretty comfortable, but the stay this time wasnt. They had to change my room because there was water all on the kitchen floor, not sure from where and the second room wasnt as nice as back in 2020.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in the bathroom and the toilet did not even work and cloths were still in the bathroom from the previous person was not a good place to stay. They said they was morning breakfast and all that it was is snack bars and muffins
Stayed 1 night in Sep 2024

10/10 Excellent

gloria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean rooms. Only thing was hard to find parking. Also it’s a smoke free hotel but building B smelled of cigarettes right away as soon as you entered. Other than that pretty decent.
Stayed 2 nights in Sep 2024

2/10 Terrible

Troy

Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Stayed 6 nights in Aug 2024

10/10 Excellent

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk greatly service and room great.
Stayed 1 night in Aug 2024

8/10 Good

Allison

Stayed 1 night in Aug 2024

8/10 Good

kianne

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was quiet, pet friendly the only issue I had was the some equipment didn’t work in my room but I let them know and they switched me right away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Subpar room
Staff was amazing but the condition of the room itself was subpar. The room was missing doors for the bedroom and bathroom which means no privacy. The oven was missing the knobs, the fridge was dented everywhere, there was no extra linens or pillows even though this is a multi family room. Complementary “breakfast” included granola bars, muffins and oatmeal. As a family this was one of the features as to why we chose this hotel but unfortunately were let down.
Stayed 1 night in Aug 2024

10/10 Excellent

mauda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anabel

Stayed 5 nights in Jul 2024

6/10 Okay

Arshad

Traveled with family and small children
It was average, there was a roach in our room
Stayed 2 nights in Jul 2024

2/10 Terrible

Bounyaseng

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed at multiple Extended Stays for the convenience and price. However, this one seemed more like an apartment complex with random people loitering around the grounds between 11pm - 3am. The parking lot was completely full each night. The 2 bedroom I rented had mildew on the window seals and broken window blinds. The room was supposed to be non-smoking, but you can clearly smell the smoke. Apparently, someone had a pet in the unit prior due to the pet signage indicated "pet inside". (I am sensitive to pet dander and couldn't get another room.) I also woke up with 3 red bug bites on the left side of my face and 3 red bug bites on my upper left arm. If a roadside motel is a 1*, then I guess this hotel is a 2*. This was most likely my worst hotel experience in my 20 years of traveling for business.
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness
Stayed 9 nights in Jul 2024

10/10 Excellent

.

Liked: Cleanliness, amenities
Good
Stayed 1 night in Jul 2024

8/10 Good

Cindi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect for us. We got upgraded to a two bedroom room.
Stayed 4 nights in Jul 2024

4/10 Poor

Ruby

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Sara, Menasha

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy Poor to go breakfast Room had many issues from floor, bath countertop new but cabinet super bad. Used soap still on top of my bathtub. Lights didn’t work. I complained about changing room and costumer service agreed to call after 12pm yet no one call or make any notes in regard. So I had to explain the problem to the next costumer service representative in order to have another room again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024