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Tru by Hilton Naperville Chicago

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Basic Double Room, 2 Queen Beds | Desk, bed sheets
Lobby
Business center
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Riverwalk Park
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Riverwalk
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room, 1 King Bed

Desk, bed sheets

Basic Single Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Desk, bed sheets

Basic Double Room, 2 Queen Beds

  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Lisle Naperville

Pool
Hot Tub
Pet friendly
Parking included
3.9 out of 5, Good, (1003)
The price is $95
per night
$106 total
includes taxes & fees
Jan 6 - Jan 7
DoubleTree by Hilton Lisle Naperville

About this property

Tru by Hilton Naperville Chicago

Naperville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Naperville Chicago features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site.

Tru by Hilton Naperville Chicago is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 385 out of 583 reviews" "
Rating 8 - Good. 107 out of 583 reviews" "
Rating 6 - Okay. 45 out of 583 reviews" "
Rating 4 - Poor. 17 out of 583 reviews" "
Rating 2 - Terrible. 29 out of 583 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tashame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! No complaints
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
So quiet! Modern lobby and room. The service was EXCELLENT!
Stayed 2 nights in Sep 2024

6/10 Okay

Autumn

Traveled with family
Liked: Cleanliness, property conditions & facilities
There were high highs and low lows here. The place and the rooms looked great. The overall design of the room was nice because it didn't have those huge desks taking up so much unneeded space. It really made it feel easier to just spread out. The staff was also good and attentive to things which was nice. While the breakfast was included, it was strange because there were almost no toppings for the oatmeal or pancakes and the juices offered were watered down. The location wasn't also really walkable-friendly. Some close places but it felt like this property was pretty away from anything that wasn't the cracker barrel. House keeping seldomly ever popped by also.
Stayed 7 nights in Sep 2024

10/10 Excellent

Pamela

Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easily accessible to highway and surrounding amenities. Breakfast in the morning on the weekends was a bit crowded and the pancake machine takes a while, so it might have been nice to have a few more available options to speed-up being able to eat. Overall, very convenient, clean, and affordable.Will stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the hotel is great. Very modern and clean but I will say I am not sure if it’s because the rooms are “wood” floor versus carpet but the people above me were extremely loud but it could just be the floors. It did get to the point where I had to call the front desk because it had been a day and a half straight. The woman who answered was courteous and said she would call them but it never changed. But overall, I’d stay here again, just might need stronger ear plugs haha
Stayed 3 nights in Sep 2024

10/10 Excellent

Yaroslavna

Stayed 7 nights in Aug 2024

10/10 Excellent

Brittany

Willis was the best part of the whole trip! Absolutely loved him and his hospitality.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2024

8/10 Good

Tiana

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
New hotel, friendly staff. Super clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay and the staff was very friendly. The breakfast was good and relaxing.
Stayed 2 nights in Aug 2024

8/10 Good

Gary W

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very modern, Loved the decoration. Love that is pet friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Leticia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Klod

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good , and affordable pricing
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and new hotel with comfortable and clean rooms. Reception staff was very friendly and knowledgeable about the area. There was a gym and saltwater indoor pool (with very cold water). There are a lot of seating opportunities in the reception area plus a pool table and games. The breakfast selection is good. We spent two nights there, the drive into Chicago takes approx. 50 minutes by car. Next door to the hotel is a fantastic restaurant and shop where we dined one night and bought lots of souvenirs. We enjoyed our stay very much and would definitely book a room there again.
Stayed 2 nights in Aug 2024

8/10 Good

Bella

Stayed 1 night in Aug 2024

4/10 Poor

Omar

Stayed 1 night in Aug 2024

10/10 Excellent

Roodyka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024