Tru by Hilton Naperville Chicago

2.5 star property

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Photo gallery for Tru by Hilton Naperville Chicago

Reception
Exterior
Indoor pool
Basic Double Room, 2 Queen Beds | Desk, bed sheets
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪5 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Basic Double Room, 2 Queen Beds

  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Naperville Chicago

Naperville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Naperville Chicago features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site.

Tru by Hilton Naperville Chicago is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 742 reviews
Rating 8 - Good. 135 out of 742 reviews
Rating 6 - Okay. 55 out of 742 reviews
Rating 4 - Poor. 21 out of 742 reviews
Rating 2 - Terrible. 35 out of 742 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome, would stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Property conditions & facilities
It is always a great experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dressers in the room to put clothes in - rooms are pretty small
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 2 nights in Feb 2025

10/10 Excellent

ASHLEY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy check in
Stayed 1 night in Feb 2025

8/10 Good

Mary Kaye

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Leandro

Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Stayed 2 nights in Feb 2025

2/10 Terrible

Antonio

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 2 nights in Feb 2025

10/10 Excellent

Veerappan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and wonderful clean rooms. Highly recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Feb 2025

8/10 Good

Laura

Stayed 1 night in Feb 2025

4/10 Poor

Jose

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
For now on any hotel that I stay at I have to make sure that I check the pillows, the bed sheets. And yes, even the toilet paper from both sides needs to be checked. I also have to make sure that I put a do not disturb sign outside my door as tired as I may be, all of this has to be done. Trust me, no matter what five-star hotel you're in, do you want to do your own inspection before you lay your head down..
Stayed 3 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hood
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice service
Stayed 1 night in Feb 2025

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and trendy really enjoyed my self at Tru by Hilton beautiful hotel and very clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

Leandro

Stayed 1 night in Feb 2025

10/10 Excellent

Ravean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 6 nights in Feb 2025

10/10 Excellent

Ravean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 2 nights in Feb 2025