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Tru by Hilton Naperville Chicago

2.5 star property

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Photo gallery for Tru by Hilton Naperville Chicago

Reception
Exterior
Basic Double Room, 2 Queen Beds | 1 bedroom, desk, bed sheets
Snack bar
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪5 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | 1 bedroom, desk, bed sheets

Basic Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

DoubleTree by Hilton Lisle Naperville

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (1020)
$123 nightly
The price is $123 total
includes taxes & fees
DoubleTree by Hilton Lisle Naperville

About this property

Tru by Hilton Naperville Chicago

Naperville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Naperville Chicago features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site.

Tru by Hilton Naperville Chicago is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 508 out of 758 reviews
Rating 8 - Good. 138 out of 758 reviews
Rating 6 - Okay. 56 out of 758 reviews
Rating 4 - Poor. 21 out of 758 reviews
Rating 2 - Terrible. 35 out of 758 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very kind and helpful staff, everything was clean and organized.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Ravean

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient check-in.
Stayed 1 night in Mar 2025

10/10 Excellent

Mohmmed

Stayed 1 night in Mar 2025

10/10 Excellent

Galen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Nice Heated Pool for the little one very respectful
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great breakfast options
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great to have breakfast option
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

MaryKay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Krystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second time at this location and it was good. The only issue we had this time was that the pool was closed and that was the main reason I booked there again. But overall it was a good stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Anthony

Very upset i been staying once a month for 2 years and this past weekend stayed there was charged 25 dollars Friday and Saturday for no reason manager refuses to call me back. Will dispute with the bank and get a lawyer if necessary
Stayed 1 night in Mar 2025

2/10 Terrible

Andres

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never again
Stayed 1 night in Mar 2025

10/10 Excellent

Vikhram

Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned and very well maintained.
Stayed 1 night in Mar 2025

8/10 Good

Ade

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that I was asked to pay $50 for an early check in? 45 minutes early?
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Stayed 1 night in Feb 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience clean and quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome, would stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Property conditions & facilities
It is always a great experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dressers in the room to put clothes in - rooms are pretty small
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 2 nights in Feb 2025

10/10 Excellent

ASHLEY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy check in
Stayed 1 night in Feb 2025

8/10 Good

Mary Kaye

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Leandro

Stayed 1 night in Feb 2025