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Viceroy Chicago

4.5 star property

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Photo gallery for Viceroy Chicago

Interior
Property video
Exterior
Banquet hall
Ballroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
$282
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1118 North State Street, Chicago, IL, 60610
  • Place, State Street
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Water Tower Place
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Lake View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 675 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (Suite)

Penthouse (Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Penthouse (Suite)

  • 1675 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

View from room

Deluxe Room, 1 King Bed, Accessible

  • 395 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 395 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

View from room

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • 395 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Lake View

View from room

Deluxe Room, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • 395 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | View from room

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 395 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 442 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Lake View

View from room

Grand Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 442 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

City view

Junior Suite

  • 497 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace

View from room

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 497 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 337 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Lake View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Lake View

View from room

Deluxe Room, 1 King Bed, Accessible, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Lake View

View from room

Deluxe Room, 2 Queen Beds, Accessible, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Accessible, Terrace

View from room

Junior Suite, Accessible, Terrace

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

View from room

Superior Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Viceroy Chicago

4.5-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a seasonal outdoor pool.
Viceroy Chicago offers 180 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.
In addition to a seasonal outdoor pool, Viceroy Chicago provides a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 13440 square feet (1249 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Viceroy Chicago is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Somerset - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Pandan - This cocktail bar specializes in Asian cuisine and serves light fare only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Viceroy Chicago is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 94 per night; includes in/out privileges)

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pandan
  • Somerset

Things to do

  • Free bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 13,440 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8.00 to 35 per person
  • Valet parking fee: USD 94 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Hotel License

We should mention

The seasonal pool will be open from May 22 to November 02
Pool access available from 8:00 AM to 5:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Viceroy Chicago Hotel
Viceroy Chicago Hotel
Viceroy Chicago Chicago
Viceroy Chicago Hotel Chicago

Reviews

Viceroy Chicago Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 918 out of 1129 reviews
Rating 8 - Good. 119 out of 1129 reviews
Rating 6 - Okay. 53 out of 1129 reviews
Rating 4 - Poor. 16 out of 1129 reviews
Rating 2 - Terrible. 23 out of 1129 reviews

Reviews

10/10 Excellent

Soleini

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and updated. The area was perfect to get anywhere we wanted. The staff was kind and helpful. The rooftop pool was very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

selvana, elk grove

Stayed 1 night in Aug 2025

10/10 Excellent

Nelson

Stayed 2 nights in Aug 2025

6/10 Okay

Edward

Disliked: Staff & service, amenities
Air conditioning didn't
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Stayed 2 nights in Aug 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness
I recently stayed at the Viceroy Hotel with high expectations based on its reputation for luxury and hospitality. While the property itself is visually stunning and well-maintained, the service unfortunately did not meet the standard I anticipated. From check-in to check-out, there were several missed opportunities to deliver the kind of attentive and seamless experience one expects from a Viceroy-branded hotel. Staff interactions felt rushed and impersonal, and requests—whether for basic amenities (a blanket in this case for my son) or assistance especially lack of service at the pool and 18th floor bar—were often delayed or overlooked entirely. Communication between departments seemed disjointed, which added unnecessary friction to what should have been a relaxing stay. It’s disappointing because the hotel clearly has the potential to offer a world-class experience. With more focus on staff training, responsiveness, and guest engagement, it could truly live up to its brand promise. I hope management takes this feedback seriously and makes the necessary improvements. I would love to return in the future and see a noticeable difference.
Stayed 1 night in Aug 2025

10/10 Excellent

Kiele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean, perfect location for shopping in gold coast. Padan rooftop was amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in, close to everything so very walkable, friendly and welcoming staff, clean, gorgeous view.
Rooftop pool
Entry light fixture
Lobby
Bed
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

michael

Stayed 1 night in Aug 2025

8/10 Good

Morgan

Stayed 4 nights in Jul 2025

10/10 Excellent

Claudia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Beautiful hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Simone

Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with Michelin Key

Overall a very high quality hotel with a Michelin Key as of August 4, 2025.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kelly Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is friendly and helpful
Stayed 2 nights in Aug 2025

2/10 Terrible

Noah

Disliked: Staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Jul 2025