voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

City view from property
Point of interest
Bar (on property)
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪13 min walk‬
  • Michigan Avenue
    ‪15 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Premium Room, 1 King Bed (Walk-In Shower)

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, City View

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 299 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • City view
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 299 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • City view
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible

  • City view
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Hearing Accessible

  • City view
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

  • City view
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

voco Chicago Downtown - Riverwalk by IHG

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown by IHG provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Voco Chicago Downtown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1669 out of 2586 reviews
Rating 8 - Good. 466 out of 2586 reviews
Rating 6 - Okay. 219 out of 2586 reviews
Rating 4 - Poor. 113 out of 2586 reviews
Rating 2 - Terrible. 119 out of 2586 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Stayed 2 nights in Dec 2024

2/10 Terrible

SANDI

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

RICHARD

Stayed 3 nights in Feb 2025

6/10 Okay

Marc

Traveled with partner
Liked: Staff & service, property conditions & facilities
Check-in was pleasant and the woman checking in for Holiday Inn went out of her way to find directions using the train to get to the Winter Classic hockey game. I was so impressed she took time out of her work to do this for us, and even printed out the directions for us to take with us. The walk to our room was a bit of a trek- which is fine, as long as you’re not in a hurry. We had to take 2 separate elevators to get to our room. Our room was very impressive, with awesome views of the Chicago skyline. Our room hadn’t been cleaned thoroughly, as there was a half eaten Oreo in the corner of the room, and when we woke up the next day, we noticed the fitted sheet was inside out, and there was a bottle cap under my bedside table. Our TV also didn’t work for 24 hours of our stay, and we reached out about that and they gave us a credit of $100 for that inconvenience, which we appreciated. We also dressed very warm (I was wearing my fiancé’s very large winter coat so Im sure I looked goofy) for the outdoor Winter Games, and I suppose we must have looked like we didn’t “belong” because security questioned where we were going and I had to tell them that we were guests staying there when we got back. The restaurant in the hotel was not open, which was disappointing. We had a great check-in experience, and skyline views were great!
Stayed 2 nights in Dec 2024

10/10 Excellent

negar

Stayed 1 night in Feb 2025

6/10 Okay

Renee

Stayed 1 night in Jan 2025

6/10 Okay

Lashauna

Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan

.
Stayed 1 night in Jan 2025

10/10 Excellent

Lotanna

Stayed 3 nights in Jan 2025

10/10 Excellent

Elvira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a few days and enjoyed it. I wouldn’t mind visiting again
Stayed 3 nights in Nov 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a beautiful view and is very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Frederick

Stayed 1 night in Jan 2025

8/10 Good

pat, morgan city

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! We were staying there with several couples for birthday party. Only complaint it was a Saturday night and we went back to hotel after party for a nightcap and it was closed at 11:00
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Room was spacious and had a killer view
Stayed 3 nights in Jan 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city view!! Awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jan 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
The area isn’t the most convenient. Hotel was decent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I did love many aspects for the price point. I do wish there was more security on who can enter the guest elevators as I’m traveling as a female alone.
Stayed 4 nights in Jan 2025

6/10 Okay

Tyresha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice but but no restaurant no breakfast the market was expensive .. they tried to charge my card another deposit after checkout be careful they will charge your card at random time I recommend a prepaid with only amount for hotel and deposit to avoid being overcharged. Nice location I don’t know if it just all hotels but u have to catch two elevators to get fresh air but the hotel was ok staff was great

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a phenomenal experience at this place! All the staff members were friendly and the room was beyond clean! The view from my room was breathtaking and I had no worries while at this hotel! I would recommend staying here to anyone looking for an overall wonderful experience and I will definitely be visiting this property again on my next trip! 10/10
Stayed 4 nights in Jan 2025

10/10 Excellent

Arisday

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le doy un 10 de 10 todo excelente