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voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Exterior
Property video
Bar (on property)
In-room safe, desk, laptop workspace, free cribs/infant beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$127
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(51 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(28 reviews)
  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(24 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(59 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)
  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.2 out of 10
Wonderful
(7 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(41 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Exterior
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About this property

voco Chicago Downtown - Riverwalk by IHG

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown - Riverwalk by IHG provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Voco Chicago Downtown - Riverwalk by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2252 out of 3493 reviews
Rating 8 - Good. 642 out of 3493 reviews
Rating 6 - Okay. 287 out of 3493 reviews
Rating 4 - Poor. 148 out of 3493 reviews
Rating 2 - Terrible. 164 out of 3493 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful property, but you can tell that quality products were not used in some ways. We had issues with our room and got changed several times and then downgraded. They did provide a refund for the price difference, but the overall inconvenience took three hours and we missed our reservation.
Stayed 2 nights in Sep 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful there was only a few things that I would mention the bedspreads on our beds were really thin ,could of been thicker but our room was pretty. The pool water was a little chilly and while we were swimming cold water was being put in it. And lastly the drink prices were a little high but overall a good place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay here for my birthday weekend! The location is perfect—close and walkable to plenty of dining options. Our room was spacious and spotless, and the staff were so friendly and accommodating. We really appreciated being able to check in early and check out late. Highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Safi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Lamyia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel. Wish they had a microwave in the room and free parking for first timers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent…definitely will stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anecia

Stayed 2 nights in Sep 2025

10/10 Excellent

Briana Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms, greats views!
Stayed 4 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Stayed 3 nights in Sep 2025

6/10 Okay

Susan, Oaklyn

Stayed 2 nights in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
Location was perfect. Walking distance to many great eateries, bus and train. Staff was amazing. Very attentive and friendly. Guests were the problem with our stay from the vomit in the hallway to the knock on my door at 3am asking to come in for $500. You get what you pay for.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, we had 1 problem with the shower drain and they fixed it immediately… I’ll definitely be staying here again.
Stayed 2 nights in Sep 2025

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean throughout, the staff were helpful and it was right by the river walk.
Stayed 2 nights in Sep 2025

4/10 Poor

hector

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Stayed 2 nights in Aug 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get a way

Everything was great. Stayed here to attend a birthday celebration and the location was perfect and the hotel was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Donnelll

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for our 5th year anniversary!
Stayed 1 night in Sep 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like water pressure and it took awhile for the hot wayer to kick on. Other then that it was a top notch stay
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that's close to everything.
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Seems like sometimes there was no one working and it was hard to get any assistance from the concierge especially if you calling from your room. 50/50 on someone picking up. Regarding the property it was very nice a little tedious getting to your room as you have to take 2 separate elevators. Overall not bad stay but not amazing. Great location and very close to the riverwalk.
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Though parking is easy, include $60 daily for parking..
Stayed 2 nights in Aug 2025