voco Chicago Downtown, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco Chicago Downtown, an IHG Hotel

City view from property
Point of interest
Point of interest
Point of interest
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪3 min walk‬
  • State Street
    ‪11 min walk‬
  • Chicago Theatre
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

Premium Room, 1 King Bed (Walk-In Shower)

  • 284.7 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, City View

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, City View

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed (Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Accessible (Communications, Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

voco Chicago Downtown, an IHG Hotel

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown, an IHG Hotel offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown, an IHG Hotel provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Voco Chicago Downtown, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered self parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1477 out of 2309 reviews" "
Rating 8 - Good. 420 out of 2309 reviews" "
Rating 6 - Okay. 205 out of 2309 reviews" "
Rating 4 - Poor. 101 out of 2309 reviews" "
Rating 2 - Terrible. 106 out of 2309 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertising
Overall the stay was good. My issue is the room was advertised here as two queen beds & they are most definitely full beds. I asked the receptionist & she said they were queens. I told her we measured the beds & they are not. She then said that hotels.com must’ve advertised them incorrectly. I reached out to hotels.com & received no response.
Stayed 3 nights in Oct 2024

8/10 Good

Sydney

Traveled with partner
Disliked: Amenities
The front desk forgot to mention what floor the rooms were on, so It was a bit confusing to navigate at first. They had a nice lounge area. The view from our room was our favorite part! The room was nice. However, It was missing a shower curtain and the toliet barely worked. We had to call a guy to come plunge it. We called for extra towels as well. They said they would bring some, but never came.

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Garrett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago Marathon Stay
The location was great and the room was clean. Really the only downside was just how long it could take to get up and down from our room. You have to take two different elevators and there was always a wait for the second set. This will likely be less of a problem on a less busy weekend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great !
Stayed 2 nights in Sep 2024

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Makqhuisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff was nice. We did not eat at the restaurant, and the elevators were a little slow.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shaela

Stayed 2 nights in Sep 2024

8/10 Good

Carla

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

10/10 Excellent

Kiyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an amazing view during the day and at night. Everyone was pleasant and helpful. The breakfast buffet was amazing but the dinner option weren’t so great. Overall we had an amazing experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
As pictured. Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lanaja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel altogether. My city view was absolutely amazing. Place literally has everything down from a restaurant indoor pool lounge area bar etc
Stayed 2 nights in Oct 2024

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel we've stayed in thus far. Room was great. 10/10
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Voco Vacation
Great hotel and location, just a couple of weird hiccups kept me from giving it 5 stars across the board. The guest services app through the TV didn't work and our Kurig blew up spilling water everywhere and when we asked for a replacement they brought a Nespresso. We asked them to either bring us pods for it or another Kurig and they did neither. Also the buffet cook staff seemed overwhelmed by the crowds despite the hotel hosting a conference. Like i said just weird issues. Otherwise the front desk was amazing and the view from our room was breathtaking. Wolf Point is great for its access to everything, but not being right on top of downtown. Just be warned that if you are a light sleeper, do not get a room facing the railroad tracks.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a gorgeous view! Prime location in the heart of downtown. Highly recommend. Would love to book with this hotel again whenever I come back to Chicago.
Stayed 1 night in Oct 2024

10/10 Excellent

Feras

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tisha at the front desk did a great job 🗣️thanks tisha
Stayed 2 nights in Oct 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, room comfort
Had a really great time! Very central locations and great view from room. Great to stay at if you want to walk around the city right from your door.
Stayed 1 night in Oct 2024

10/10 Excellent

Troy

Traveled with family
Very comfortable and quiet room with great city views. Beds were comfortable,
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You do have to pay a deposit when you check in but they said we get it back with in 3 to 5 business days
Stayed 1 night in Oct 2024

10/10 Excellent

Darek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Some of the best, friendliest and most helpful hotel staff I have encountered. This hotel is lucky to have such an amazing team!
Stayed 3 nights in Oct 2024

10/10 Excellent

Geovanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff, everything was clean. For the most part, the area around is safe. Did get approached by quite a few people very late at night. Other than that, it's very walkable and close access to CTA train stations!
Stayed 3 nights in Oct 2024