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voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Welcome to our hotel lobby, featuring a central reception area with a counter and bar seating.
Property video
Enjoy meals with a city view from this dining area featuring a round table for four, a vase with fresh flowers, and comfortable seating.
Relax in a spacious room with a large bed, sofa, and flat-screen TV, offering a city view.
Experience the city from a high-rise vantage point with stunning views from large windows.

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(33 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(25 reviews)
  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(7 reviews)
  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.0 out of 10
Wonderful
(6 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(1 review)
  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(51 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(20 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(50 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

voco Chicago Downtown - Riverwalk by IHG

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown - Riverwalk by IHG provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

voco Chicago Downtown - Riverwalk by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1881 out of 2928 reviews
Rating 8 - Good. 536 out of 2928 reviews
Rating 6 - Okay. 246 out of 2928 reviews
Rating 4 - Poor. 129 out of 2928 reviews
Rating 2 - Terrible. 136 out of 2928 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, beutiful and comfortable rooms and convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Merebeth, Winchester

Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love everything ✨️ great atmosphere 🙏 the service excellent and the view of my room like a dream💕
Stayed 2 nights in Apr 2025

10/10 Excellent

Leonard, Western Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 3 nights in Apr 2025

10/10 Excellent

Anil

Stayed 3 nights in Apr 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lizette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of it! It was beautiful and the hotel felt safe and secure. Staff was also very friendly! Definitely booking with them again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yoali

Stayed 2 nights in Apr 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Stayed 3 nights in Apr 2025

10/10 Excellent

Sophie Laura

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and had a great view. The location was perfect and the staff was always friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad i chose this hotel. Amazing place to stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, accommodating and very convenient for accessing an event at the Merchandise Mart.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great no problems great view of the city from the side we were on
Stayed 1 night in Apr 2025

8/10 Good

Nobie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Faterrol, Slidell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
voco hotel was great
Stayed 3 nights in Apr 2025

2/10 Terrible

Taiji

Liked: Cleanliness, staff & service
Didn't like the fact my tv didn't work and they over charged me
Stayed 1 night in Apr 2025

10/10 Excellent

Rosa M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, offering stunning views. It is one of my favorite hotels to return to.
Stayed 1 night in Apr 2025

4/10 Poor

Chelsia

Stayed 3 nights in Apr 2025

6/10 Okay

JOSE

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

The wind city

Front desk were professional, but I don’t agree when they decided to charge extra $200.00 cause saying if people make some damage in the room, very unfair. Maybe next time I will ask before I’m doing my reservation to any hotel , water in the sink always cold never turned warm. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms are showing signs of wear and tear - need some basic upkeep, esp in bathrooms!
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Apr 2025