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voco Chicago Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Chicago Downtown, an IHG Hotel

City view from property
Point of interest
Point of interest
Point of interest
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    3 min walk
  • State Street
    11 min walk
  • Chicago Theatre
    13 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 284.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

View from room

Standard Room, 1 King Bed, City View

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

View from room

Premium Room, 1 King Bed, City View

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

View from room

Grand Room, 1 King Bed, City View

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Chicago Skyline View)

City view

Standard Room, 1 King Bed, View (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View (Chicago Skyline View)

City view

Grand Room, 1 King Bed, View (Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

View from room

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Grand Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

View from room

Standard Room, 2 Queen Beds, City View

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, View (Mobility, Chicago Skyline View)

City view

Premium Room, 1 King Bed, Accessible, View (Mobility, Chicago Skyline View)

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Room amenity

Premium Room, 1 King Bed, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible, View (Communications, Chicago Skyline View)

City view

Grand Room, 1 King Bed, Accessible, View (Communications, Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View (Chicago Skyline View)

City view

Premium Room, 1 King Bed, View (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View (Chicago Skyline View)

City view

Premium Room, 2 Queen Beds, View (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, View (Chicago Skyline View)

City view

Standard Room, 2 Queen Beds, View (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

River Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3639)
The price is $104
per night
$122 total
includes taxes & fees
Jan 6 - Jan 7
River Hotel

About this property

voco Chicago Downtown, an IHG Hotel

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown, an IHG Hotel offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown, an IHG Hotel provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Voco Chicago Downtown, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered self parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1399 out of 2188 reviews" "
Rating 8 - Good. 401 out of 2188 reviews" "
Rating 6 - Okay. 192 out of 2188 reviews" "
Rating 4 - Poor. 96 out of 2188 reviews" "
Rating 2 - Terrible. 100 out of 2188 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Traveled with group
Everyone was so friendly that worked at the hotel ! I enjoyed my stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Beautiful hotel. Very clean. Great staff. Great views.
Stayed 3 nights in Sep 2024

8/10 Good

Micaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms remodeled but air conditioner made a lot of noise. Walkable to downtown/ restaurants!
Stayed 3 nights in Sep 2024

10/10 Excellent

JoAnna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both bus and train service very accessible. Love the filtered water stations! Room was comfortable and staff were friendly and helpful.
Stayed 3 nights in Sep 2024

2/10 Terrible

Viviana

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Sep 2024

10/10 Excellent

Tonya

Stayed 2 nights in Aug 2024

6/10 Okay

Elsa

Traveled with group
Liked: Amenities, property conditions & facilities
The property is amazing! Only minor complaint would be 20 min wait for luggage pick up and the room we were assigned to at 7 pm was still being cleaned. Believe it was a one off but otherwise fab stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The location was great with walking distance to everything along the river and in River North. Love the view of the city and the river!! Will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a centralized area within walking distance of River walk and many restaurants. Clean with friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay can’t wait to come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Melvin

Stayed 2 nights in Aug 2024

10/10 Excellent

Sanjeev

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice location.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two nights and was very disappointed. The shower didnt work.I called and it took hours for them to send someone, we couldnt shower. Then I called for towels bc they didnt clean our room, had to call mulfiple times then went down to reception and nothing. Then need to steam out clothes for a photo op we were going to and nothin, had to wear something completely different and it ruined our stay, it was so stressful. Very disappointed.
Stayed 2 nights in Sep 2024

6/10 Okay

Hilliard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice view and close to the United Center
Stayed 1 night in Sep 2024

8/10 Good

Andreya

Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Stayed 3 nights in Aug 2024

6/10 Okay

Roman, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is crazy because you have to take 2 elevators to get to your room and both elevators are really slow so it’s very inconvenient. The tv in my room was crooked, the ice machines were out of order and my bathroom was leaking water. Maintenance said he’s told management they need to change the faucets but they refuse.
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was good. The location is super convenient and walkable. We only had an issue with the sink in the restroom that was leaking and the plumber had to do some fixing. Other than that I would stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nagla

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Very unprofessional customer service. We will never be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024