voco Chicago Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Chicago Downtown, an IHG Hotel

City view from property
In-room safe, desk, laptop workspace, free WiFi
Exterior
Bar (on property)
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    3 min walk
  • State Street
    11 min walk
  • Chicago Theatre
    13 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

Premium Room, 1 King Bed (Walk-In Shower)

  • 284.7 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, City View

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, City View

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, View (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, View (Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, View (Mobility, Chicago Skyline View)

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Accessible, View (Communications, Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, View (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, View (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, View (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

voco Chicago Downtown, an IHG Hotel

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown, an IHG Hotel offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown, an IHG Hotel provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Voco Chicago Downtown, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered self parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1272 out of 2006 reviews" "
Rating 8 - Good. 375 out of 2006 reviews" "
Rating 6 - Okay. 180 out of 2006 reviews" "
Rating 4 - Poor. 86 out of 2006 reviews" "
Rating 2 - Terrible. 93 out of 2006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

vikrant

Liked: Cleanliness, staff & service, property conditions & facilities
Well centrally located.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kiara

Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful. I had a small issue with the TV not working (because they just updated the system). The engineer came promptly and was so nice but they had to move me to another room. The new room was a huge upgrade. So wonderful.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Room smelled like cigarettes, otherwise, it was a nice stay and convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyrstin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a great stay while I was in town for the DNC. For a multi-night stay it was convenient and everyone was friendly. The views of the river were also spectacular!
Stayed 1 night in Aug 2024

10/10 Excellent

carol a

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punches above its weight class
1. You should know this hotel coexists with a Holiday Inn and that may be fine or a dealbreaker for you. 2. I lost my phone in an Uber and it was hotel staff who helped me contact Uber driver and get my phone back to me. Incredible. 3. Friendly and efficient check-in. 4. Easy to describe location— salesforce tower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Derrick

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service! Excellent location. Great dining facilities and shopping retail stores nearby. Look forward to visiting this property again real soon.
Stayed 5 nights in Aug 2024

6/10 Okay

Claudia R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

BERNICEANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Genuinely wanted to help, it never felt forced.
Stayed 3 nights in Aug 2024

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Voco! Our room was a skyline view room and was on the 21st floor north-facing with an incredible view of the skyline with the Sears Tower and a little bit of the lake! Check-in and getting up to our room was easy, and the hotel looked sleek and approachable. The beds were comfortable, the bathroom was nice, the room was very modern and clean. Thank you for a great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 3 nights in Aug 2024

10/10 Excellent

Shaju

Stayed 1 night in Aug 2024

6/10 Okay

Jasmine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
In the downtown, so most restraunts are not open on weekends or after 5 during the week. Not the hotels fault, but tough to feed 2 kids without going broke
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good beds, quiet sleeps. Pool was good, in room coffee was good.
Stayed 5 nights in Aug 2024

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
This is the second time that I have stayed there in the last two years. Great location and customer service is very good. Restaurant is convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Jose

Stayed 3 nights in Aug 2024

8/10 Good

Leonel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service desk and room service Dislike the room doesn’t have microwave access
Stayed 4 nights in Aug 2024

8/10 Good

Christopher j

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the cost per night is way too high but enjoy this hotel based on staff and location. This is my third time staying here. Would honesty like a discount voucher based on being a repeat customer or something like that. Chris
Stayed 3 nights in Aug 2024