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WoodSpring Suites Gurnee - Chicago

2.5 star property

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Photo gallery for WoodSpring Suites Gurnee - Chicago

Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub) | Individually furnished, desk, laptop workspace, iron/ironing board
Room, 2 Queen Beds, Accessible, Non Smoking | Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning
$78
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
5742 Northridge Drive, Gurnee, IL, 60031
  • Place, Great Wolf Lodge Water Park
    ‪13 min walk‬
  • Place, Six Flags Great America
    ‪13 min walk‬
  • Place, Gurnee Mills
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Baymont by Wyndham Gurnee
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  • Parking included
3.9 out of 5, Good, 1,000 reviews
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About this property

WoodSpring Suites Gurnee - Chicago

Gurnee hotel close to Six Flags Great America
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
WoodSpring Suites Gurnee - Chicago offers 114 accommodations. Each accommodation is individually furnished. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

WoodSpring Suites Gurnee - Chicago features a vending machine, coffee/tea in a common area, and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

WoodSpring Suites Gurnee - Chicago is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 5 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Towels fee: USD 10.99 per person, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Gurnee Chicago
WoodSpring Suites Gurnee North Chicago
WoodSpring Suites Gurnee - Chicago Hotel
WoodSpring Suites Gurnee - Chicago Gurnee
WoodSpring Suites Gurnee - Chicago Hotel Gurnee

WoodSpring Suites Gurnee - Chicago Reviews

Reviews

5.8
Rating 10 - Excellent. 58 out of 211 reviews
Rating 8 - Good. 27 out of 211 reviews
Rating 6 - Okay. 25 out of 211 reviews
Rating 4 - Poor. 25 out of 211 reviews
Rating 2 - Terrible. 76 out of 211 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

2/10 Terrible

Autumn

Disliked: Room comfort
We waited 15 mins just for somebody to get to the desk and when came somebody finally came to desk we didn’t get no welcome just for the name and gave us our keys and told us room number. There was no carts available for the elderly waiting behind us. When returning to desk after unpacking 3 employees sit at the table arguing with somebody elderly over where one of them were. The whole place smelled really bad. You also have a group of people who apparently live here which is fine but not when you are letting 3 kids run out the parking lot throwing rocks at others hotels room windows til 11 pm at night. When going to leave at 8:30 the next morning you have an employee who is cleaning the lobby/mopping and getting mad and shaking his head at people when they are trying to walk through to leave.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mieia

Traveled with family
Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2025

6/10 Okay

Carrie

Stayed 2 nights in Aug 2025

2/10 Terrible

Celean

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Customer Service

I received a call while at the airport saying they had overbooked and I had to find somewhere else to stay. Poor customer service
Stayed 1 night in Aug 2025

2/10 Terrible

Diego

Issue checking into hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra Janine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I’ve ever been in my life, also there is bed bugs!!! DO NOT SARAH HERE
Stayed 2 nights in Aug 2025

8/10 Good

Elida

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the quiet
Stayed 1 night in Aug 2025

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no room there. There was a water leak and i called before booking and the staff didn't even say anything about a leak and no rooms available
Stayed 1 night in Aug 2025

2/10 Terrible

JESSICA

Stayed 1 night in Aug 2025

8/10 Good

Ivan

Stayed 28 nights in Jun 2025

2/10 Terrible

Thabani

Disliked: Staff & service
There was no one at Th check in desk when I arrived. When I called the next day to see how something can be worked out the person on the phone was very rude
Stayed 2 nights in Aug 2025

2/10 Terrible

Gabriel

Traveled with group
Disliked: Staff & service
When we tried checking in late the doors were locked and no one was at the front desk. Called the after hours number 4 times over the course of a 1/2 hour and no answer but could hear the phone ringing behind the desk so had to find another hotel on a Saturday night at 11:00, Called the hotel the next day and talked to the “GM” he wouldn’t even give me his name (to be fair I would be too embarrassed as a manager to admit my name also after this customer service) Got a refund after talking with Expedia but WOW never dealt with such a poorly run hotel!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Favi

Disliked: Cleanliness, property conditions & facilities

Overbooked hotel- no room. No help

Showed up to check in and was informed they overbooked the hotel and they did not have a room for me. They also failed to find me a replacement hotel room for the night.
Stayed 1 night in Aug 2025

2/10 Terrible

Demetrius

They gave my room to someone else after I drove 3 hrs away with no warning
Stayed 1 night in Aug 2025

6/10 Okay

JOHN

Liked: Cleanliness
Lots of monthly rental - low income housing in this hotel
Stayed 1 night in Jul 2025

4/10 Poor

Elijah

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bad Experiencd

I would not recommend this hotel. It was cheaper than other local hotels but that showed. The floors of the entire hotel were sticky and gross. I didn’t want to walk around barefoot. I don’t normally check my hotels for bedbugs but I did at this hotel because it felt gross. The bed seemed cheap and old. I definitely would not recommend this hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Erica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not what I expected

There was roaches in my room and when I was cooking the alarm went off and I called downstairs to turn it off and it took me 3 times to call before someone answered the phone and they sounded like they were sleep.
Stayed 1 night in Jul 2025

2/10 Terrible

Nevaeh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in to check in. My name was in the system for a one bed .. the lady told me that the room that I had booked she gave it to somebody else was highly upset and had to find another hotel asap…
Stayed 1 night in Jul 2025

6/10 Okay

Neeley

The walls are very thin and you can hear everything from the rooms. It was very loud at night too. Lots of doors slamming.
Stayed 1 night in Jul 2025

2/10 Terrible

Dennis anthony

Traveled with family
Disliked: Amenities
They cancel my room, they told me were very sorry. 2 hours before check in time …
Stayed 1 night in Jul 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Debbie

Traveled with partner
Disliked: Amenities
In general, the property was clean, the one staff member we saw was pleasant. Our room had holes in the bathroom door, broken blinds on the window, damage to the kitchen counter. I wondered if all the room were in the same condition.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Ok
Stayed 1 night in May 2025