2/10 Terrible
Suada
Traveled with group
Apr 21, 2025
Liked: Property conditions & facilities
Disliked: Amenities
DO NOT stay here. If customer service and decent front staff matter to you at all. Firstly they only have someone working the front desk from 9am-9pm and anything after their window is locked so good luck with emergencies. We called the front desk and were instantly turned off by the extremely rude and angry older woman. She works in hospitality you would think she would try to be somewhat composed but she scared the hell out of us with all her yelling! She would get mad at a simple question and upon checking out we called to try to retrieve something we left in a room and I kid you not all I asked was when will someone be at the front desk to help us get it back and she legit screamed so loud over the phone I nearly lost my hearing. I can’t imagine that they are still allowing that woman to have a job there let alone work the front desk. This was the scariest most unhinged encounter at a public establishment I’ve ever had. She will verbally assault you completely unprovoked.
Suada
Stayed 1 night in Apr 2025