El Zaguán Colonial by GuruHotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Zaguán Colonial by GuruHotel

Front of property
Junior Suite | View from room
Junior Suite, 1 King Bed, Hot Tub | Premium bedding, individually decorated, individually furnished
Junior Suite, 1 King Bed, Hot Tub | Premium bedding, individually decorated, individually furnished
Outdoor pool, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Calle 41 Num.279 B por 60 y 62, Colonia Bacalar, Valladolid, YUC, 97780
  • Calzada de los Frailes
    13 min walk
  • Super K
    2 min walk
  • Valladolid Bus Terminal
    2 min drive
  • Chichen Itza, Yucatan (CZA-Chichen Itza Intl.)
    35 min drive

Room options

Standard Quadruple Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Hot Tub

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

El Zaguán Colonial by GuruHotel

3-star Valladolid hotel connected to a shopping center, close to Convent de San Bernardino de Siena
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, laundry facilities, and a 24-hour front desk.
El Zaguán Colonial by GuruHotel offers 16 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Valladolid hotel provides complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Colonial hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

El Zaguán Colonial by GuruHotel has designated areas for smoking.

Los Flamboyanes - This restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Flamboyanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

El Zaguán Colonial Hotel Valladolid
El Zaguán Colonial Hotel
El Zaguán Colonial Valladolid
El Zaguán Colonial
El Zaguán Colonial
Zaguan Colonial By Guruhotel
El Zaguán Colonial Hotel Restaurante
El Zaguán Colonial by GuruHotel Hotel
El Zaguán Colonial by GuruHotel Valladolid
El Zaguán Colonial by GuruHotel Hotel Valladolid

El Zaguán Colonial by GuruHotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 369 reviews" "
Rating 8 - Good. 142 out of 369 reviews" "
Rating 6 - Okay. 32 out of 369 reviews" "
Rating 4 - Poor. 7 out of 369 reviews" "
Rating 2 - Terrible. 13 out of 369 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rachelle, Vista

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Justin Wade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be the hard beds and loud music behind the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto, solo necesitan mas atención al cliente , de buena manera lo digo. Gracias por todo
Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes from downtown Valladolid
Nice, quiet very clean hotel. Free on-site parking. Just a 5 minute car drive to downtown Valladolid.
Stayed 1 night in May 2024

10/10 Excellent

Wonsup, Raleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is was great time.
Stayed 1 night in May 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was do nice i extended my stay
Nice hotel! Friendly, kind, and welcoming female receptionist. Everybody made me feel welcomed and comfortable during my stay. Staff are constantly cleaning and the hotel is modern with great wifi.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable hotel!
Nice modern clean hotel that is well kept by the staff. Rooms are spacious and comfortable. Grounds are clean and tranquil. Food is cooked fresh to order. Lady at front desk and restaurant workers are extremely friendly. I would visit this hotel again in tbe future.
Stayed 4 nights in May 2024

8/10 Good

Hector

Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing buffet breakfast was excellent, the pool was refreshing and loved walking around all the town!
Stayed 4 nights in Apr 2024

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the jacuzzi. Spacious and tasteful. Recommend!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice and clean. Bed was pretty hard. It's walkable into town but it's not real close & there's not good sidewalks. We booked the room with the hot tub but didn't read the details well enough and were disappointed to find it was actually a spa tub.
Stayed 1 night in Feb 2024

10/10 Excellent

Mihir

Stayed 1 night in Jan 2024

10/10 Excellent

Mark, Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from main square but walkable. Restaurant on site serving off menu and buffet on weekends. Rooms are quiet with nice pool in courtyard. Would stay again if in the area. Can be busy in dining room on weekends for buffet as outside people come to dine.
Stayed 5 nights in Jan 2024

2/10 Terrible

Supatra

Stayed 1 night in Dec 2023

6/10 Okay

Steven

Liked: Staff & service, property conditions & facilities
It was nice but night time kids playing so loud.breakfast was so good.
Stayed 1 night in Nov 2023

10/10 Excellent

Clifford, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the room with the hot tub which was great! The room was clean, modern, bed extremely comfortable. Restaurant onsite is good. There's no safe in the room so that's an opportunity the hotel could add for improvement. The only downside I recall is the room was next to a busy street but I had earplugs so those solved that issue and slept really well!
Stayed 1 night in Oct 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Yoshimi

Stayed 1 night in Apr 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Erika

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Friendly atmosphere
Jason was friendly and provided information about surrounding areas. Hotels is about 20 min walking distance. Breakfast was homemade and decent. The only inconvenience was the flooding of the shower. Drainage was not properly drained.
Stayed 2 nights in Nov 2022

6/10 Okay

Silvia

Traveled with partner
Liked: Staff & service
Furniture in the bedroom was old. The bed was comfortable. No shampoo or body lotion in the room. Food was good.
Stayed 1 night in Nov 2022

10/10 Excellent

Ghazaleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and wonderful service
Location: Valladolid in general is small city and totally walkable. Takes 15 minutrs to get to hotel from main square or it costs roughly 30-35 pesos with taxi from the main square to hotel. Breakfast: very delicious and filling. Included eggs, pancake/waffle, fruits, bread, jam, coffee. Service: exceedingly attentive, polite and kind. They went above and beyond in even helping us with other non-hotel items we needed during our stay. Thanks to the boy at front desk, the young girl covering for him at night and the restaurant staff for making our stay feel special. Room: clean, private bathroom, includes TV, coffee/tea provided in the room, bed was very comfortable. Overall: highly recommend and would most definitely come back!
Stayed 2 nights in Oct 2022

2/10 Terrible

Siraaj

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The rooms are much smaller than what they appear to be online. We asked for Larger room and they didn’t have one available which was ok. I was only laying in the bed for just a min and in that min, 5 ants crawled on me. Upon further inspecting of the room, we noticed a swarm of dead bugs all over the floor near the closet, and a few trail of ants in different areas of the room. We alerted the front desk and he apologized and tried to take action. He called the owners and the owners declined our request for a refund. He offered us a smaller room or two separate rooms which wasn’t going to work with our 6 and 10 year old child. We ended up leaving and staying elsewhere. We didn’t feel good about staying in any of the other rooms, Very disappointed and I would not recommend this hotel based on our first impression, our room and the way the owner handled this situation. They will probably have some crap excuse like that did with the other bad reviews. Don’t waste your time or money here. I hope the money you didn’t return to us was worth this bad review and others not visiting in the future
Stayed 3 nights in Jun 2022