An outdoor pool, 24-hour room service, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Hotel Casa Novelo offers 7 accommodations with air conditioning. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. This Pisté hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Hotel Casa Novelo features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Pisté hotel also offers a garden, a picnic area, and concierge services. Complimentary self parking is available on site.
Hotel Casa Novelo is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
24-hour room service is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Picnic area
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Cookware, dishware, and utensils
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Optional extras
Fee for continental breakfast: approximately MXN 120 for adults and MXN 120 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Property is also known as
Hotel Casa Novelo Hotel
Hotel Casa Novelo Tinum
Hotel Casa Novelo Hotel Tinum
Hotel Casa Novelo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was a really cute place. Clean and comfortable. The shower head was the only real issue for us. Was not very good spray.
Garden area was gorgeous. Staff was friendly
This is a lovely boutique hotel that was very well maintained. Flowers and plants all around added a nice touch. Very close to Chichen Itza to be able to get an early start there. Highly recommend.