A 24-hour front desk, a garden, and free self parking are available at this hotel. WiFi in public areas is free.
Hotel San Carlos offers 27 air-conditioned accommodations with ceiling fans. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Hotel San Carlos features a garden. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Hotel San Carlos has designated areas for smoking.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Garden
Accessibility
No elevator
More
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
More
Air conditioning
Ceiling fan
Desk
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Capital O San Carlos
OYO Hotel San Carlos
Hotel San Carlos Hotel
Hotel San Carlos Tizimín
Hotel San Carlos Hotel Tizimín
Reviews
Hotel San Carlos Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice hotel, no luxious but has the basics for sleeping. It is commensurate with the low cost we paid.
François
Stayed 1 night in Nov 2024
6/10 Okay
Guillermo
Mar 14, 2024
Liked: Staff & service
The property needs maintenance and to have security personnel
Guillermo
Stayed 1 night in Mar 2024
6/10 Okay
John
Traveled with partner
Nov 28, 2023
Disliked: Amenities
Rooms are ok for the price. Credt cards not accepted. Safe area some small restaurants with basic menus in walking distance. Book through Hote.com for a much better and realistic price for this hotel. Definately not worth the regular price they wanted at reception.
Old hotel, too expensive , bad service, not clean, this don’t category for hotel, this is a hostal
Alfredo
Stayed 1 night in Jan 2020
4/10 Poor
José Carlos
Traveled with group
Aug 6, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Pocas opciones de comida cerca, no acepta pago con tarjeta, en efectivo no tienen cambio. Humedad y desgaste en general, habitaciones viejas y muy malos acabados en baño. Presión de agua bien, staff amable
José Carlos
Stayed 1 night in Aug 2025
2/10 Terrible
Citlalli
Jul 28, 2025
No me atendieron en el mostrador
Citlalli
Stayed 1 night in Jul 2025
8/10 Good
Manuel, Conkal
Jun 23, 2025
Liked: Cleanliness, staff & service
Está descuidado el hotel
Manuel
Stayed 1 night in Jun 2025
6/10 Okay
mauricio solares
Traveled with family
May 6, 2025
Disliked: Cleanliness
Justa por el precio
mauricio solares
Stayed 2 nights in May 2025
8/10 Good
Johana
Traveled with family
May 5, 2025
Liked: Staff & service, amenities
tiene muy buena ubicación. Es un lugar muy tranquilo. me pareció agradable mi estancia
Hotel sucio, abandonado y nada que ver las fotos en la publicación, no se dejen engañar muy descuidado, el piso del baño era blanco y estaba negro de suciedad, la regadera nunca la use porqué estaba muy sucia, un hostal es mas limpio, unica y ultima vez aca
Necesita un poco de remodelación en sus instalaciones y que acepten pago con tarjeta
Guillermo
Stayed 2 nights in May 2024
8/10 Good
RITA NOEMI
Business traveler
Jun 8, 2024
Liked: Cleanliness, staff & service, amenities
Todo bien
RITA NOEMI
Stayed 1 night in Jun 2024
6/10 Okay
William, Puerto Morelos
Apr 8, 2024
Liked: Cleanliness, staff & service
Tuve problemas con la puerta del baño y nos cambiaron de habitación y tuvimos problemas con la taza las instalaciones están viejitas pero el lugar súper tranquilo
Excelente ubicacion, sin embargo, es edificacion muy descuidada, se ve sucio y con falta de mantenimiento.
No cuenta con agua caliente, incluso la taza del baño no contaba con asiento
el estacionamiento muy reducido