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Hotel Waye

3.5 star property

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Photo gallery for Hotel Waye

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Deluxe Room, 2 Double Beds | Terrace/patio
Front of property
Reception
Deluxe Room, 2 Double Beds | Living room | Smart TV, Netflix, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Laundry
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
253 Calle 41 Bacalar, Valladolid, YUC, 97780
  • Convent de San Bernardino de Siena
    ‪5 min walk‬
  • Cathedral of San Gervasio
    ‪11 min walk‬
  • Cenote Zaci
    ‪19 min walk‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, individually decorated

Superior Room

  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, down comforters, individually decorated

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Premium bedding, down comforters, individually decorated

Standard Quadruple Room, 2 Double Beds

  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Studio Suite, 1 King Bed

Signature Studio Suite, 1 King Bed | Living room | Smart TV, Netflix, streaming services

Signature Studio Suite, 1 King Bed

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, individually decorated

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Waye

3.5-star Valladolid hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and laundry facilities. Housekeeping is available on request.
Hotel Waye offers 22 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Valladolid hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Waye has designated areas for smoking.

COCINA WAYE - This restaurant specializes in local cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • COCINA WAYE

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
Up to 55 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Wayé
Hotel Waye Hotel
Hotel Waye Valladolid
Hotel Waye Hotel Valladolid

Hotel Waye Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 121 reviews
Rating 8 - Good. 32 out of 121 reviews
Rating 6 - Okay. 8 out of 121 reviews
Rating 4 - Poor. 0 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CLAUDIO

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very fashionable and great service. Everything was walking distance around the hotel. Highly recommend and can't wait to return.
Stayed 1 night in Jan 2025

8/10 Good

Ariel, Miguel Hidalgo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bien ubicado la gente es amable
Stayed 1 night in Dec 2024

10/10 Excellent

Tasha

Liked: Staff & service, property conditions & facilities
The staff is very friendly and accommodating. Rooms are super clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Blake

Hurricane Haven

We booked this hotel to get away from Hurricane Beryl. Check in was a little cumbersome. Upon arrival, the hotel was bracing for the storm and amenities were limited. Completely understandable. Our first night was fine. The eye of the storm passed over the hotel the next morning and there was a power outage at 9am and did not return. Staff brought fruit and a sandwich to each room, which was nice. We decided to not stay for the second reserved night. Room was non-refundable, which was fine. However, they asked for $300.00 pesos per night for a pet deposit but were not able to refund the pet deposit for the unused night. It was a reasonable request but not honored. Again, not a big deal but I don't think there was really anyone in charge present when we checked out. Felt very secure as the hurricane blew over the top of us. Great layout to escape a storm.
Stayed 2 nights in Jul 2024

8/10 Good

Mirla

Traveled with pets, Traveled with family
Liked: Amenities
El servicio, la preparación para la tormenta. Excelente ubicación. Un poco dañado por la edad?
Stayed 3 nights in Jul 2024

8/10 Good

Bryan

Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and spacious. The beds were comfortable. There was a good restaurant at the hotel. The location was convenient and quiet. There is a grassy area right outside your room if you are traveling with a pet. We enjoyed our stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

maggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended
Stayed 2 nights in Nov 2023

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Enrique, zapopan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Superb breakfast. The rooms are simple, nicely appointed. A/C is cold, and must-have here. At night, there is a bar/restaurant outside with very nice live music. My room faced the garden, and I could not hear a thing, but I am not sure about the rooms facing the street. All in all, great value for money, and - it is dog friendly! There is a resident dog: a beautiful and friendly black labrador.
Stayed 1 night in Sep 2023

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Peter

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
This hotel is a nice small hotel. The bed was only a double, but for Mexico, it wss very comfortable. The staff sraff were very courteous and accomodating.We would definitely stay here again.
Stayed 1 night in Feb 2023

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub/shower was really hard to get in and out of!! None of the windows had screens on them.
Stayed 2 nights in Jan 2023

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Bryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moves place in town, new, awesome staff.
Stayed 3 nights in Jul 2022

10/10 Excellent

sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

jonatan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very clean and eco-friendly. Breakfast a little short.
Stayed 1 night in May 2022

10/10 Excellent

Niki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would gladly stay here again. The front desk guy was super nice and accommodating after there was a mix up with the certain type of room we picked. He gave us recommendations for food and things to do. Room was very nice and I loved the decor.
Stayed 1 night in Apr 2022

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pay the extra $ (maybe ten more?) and get a junior suite with a huge balcony and tons of space. Truly a great room! Great character in the room and not as noisy as some colonial boutique hotels can be. Cute little pool, for taking a dip. Good wifi. Breakfast was great and freshly prepared to order, but only offered sweet options. Some yogurt or an egg (they cost literally around 2 pesos each) would have improved it a lot.
Stayed 1 night in Apr 2022

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Andrea, La Grange

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Feb 2022

2/10 Terrible

ganga

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities

Loud

Way too loud at night. Scooters and barking dogs all throughout the night. Windows do not keep the sound out as they are just screens. Location a bit out of the way.
Stayed 3 nights in Jan 2022