6/10 Okay
Carlson
Traveled with family
Feb 25, 2025
Liked: Cleanliness
Disliked: Staff & service
Nice hotel. Not sure if we would stay here again though. A tour group of teenagers/ students showed up the 2nd day and were very loud. Both us and the people beside us called the front desk about the yelling, screaming, pounding, slamming doors, running all over and yelling. They sent security over hit all he did was stand outside their door. At one point a field shrieked at the top of her lungs from in her room as though she was being murdered. All the security guard did was approach the door and stand and listen and wait. I don’t understand why the young chaperones weren’t told to reign in their group and give them a talking to but clearly they weren’t. This went on for several days that we stayed there. They also took over the pool at times and weee jumping in fully clothed. The staff did nothing. After that there was too much grime and hair at the bottom of the pool and my own kids couldn’t use it. The second night the group of teenagers were there we went to the restaurant to eat. We were tired and hungry and didn’t want to go anywhere. We sat down and noticed a buffet set up near the kitchen. We asked a waitress for menus which she brought us and said we may just need to wait a bit to order as the group was coming theough for the buffet. There was lots of room at the restaurant even with them all there and as we looked through the menu she came over to say they wouldn’t be serving anyone else that evening except the group so we had to leave and find somewhere else.
Carlson
Stayed 1 night in Feb 2025
