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The Lodge at Chichen Itza

4.5 out of 5.0
Carretera Merida-Cancun, Km 120, Chichen Itza, YUC
Carretera Merida-Cancun, Km 120, Chichen Itza, YUC

Royal Bungalow, Jetted Tub (Mayan)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Bungalow

Bed Count 1 King Bed Maximum Occupancy 10 Max

Royal Bungalow, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Loft

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Amenities

Property Features

The Lodge at Chichen Itza features 2 outdoor swimming pools. Dining is available at one of the lodge's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury lodge also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

The Lodge at Chichen Itza is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Express check-in
  • Daily
  • Number of outdoor pools - 2
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • ATM/banking
  • Number of restaurants - 3
  • Free full breakfast
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Laundry facilities
  • Total number of rooms - 38
  • Television in common areas
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Room Amenities

The Lodge at Chichen Itza offers 38 accommodations with minibars and safes. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Premium bedding
  • Iron/ironing board (on request)
  • In-room childcare (surcharge)
  • Shower/tub combination
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 30
  • TV size measurement: inch
  • Deep soaking bathtub
  • Furnished patio
  • Towels provided
  • Bedsheets provided
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Onsite venue - This restaurant specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)

Nearby Activities

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Ecotours on site
  • Horse riding/rental on site

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: MXN 6300 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

Hotel Names

  • Chichen Itza Lodge
  • Lodge Chichen Itza
  • The Lodge At Chichen Itza Hotel
  • The At Chichen Itza
  • The Lodge at Chichen Itza Lodge
  • The Lodge at Chichen Itza Chichen Itza
  • The Lodge at Chichen Itza Lodge Chichen Itza

Hotel Reviews

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