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LP Los Portales Chiclayo

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for LP Los Portales Chiclayo

Lobby sitting area
Front of property
Reception
Superior Double Room | Rollaway beds
In-room business center

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Parking included
  • Laundry
  • Restaurant

Explore the area

Map
Saenz Pena 396, Chiclayo, Lambayeque
  • Santa Maria Cathedral
    6 min walk
  • Provincial Municipality of Chiclayo
    8 min walk
  • Cafe 900
    3 min walk
  • Chiclayo (CIX-Capitan FAP Jose A. Auinones Gonzales Intl.)
    12 min walk

Room options

View all photos for Superior Twin Room

Superior Twin Room | Rollaway beds

Superior Twin Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Rollaway beds

Deluxe Double Room, 1 King Bed

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Rollaway beds

Superior Double Room

  • 199 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Rollaway beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

LP Los Portales Chiclayo

Chiclayo hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Self parking is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
LP Los Portales Chiclayo offers 40 accommodations. Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This Chiclayo hotel also offers a fitness center, a terrace, and concierge services. Complimentary self parking is available on site.
Muchik - This restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muchik

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Outdoors

  • Terrace

More

  • 1 building
  • 7 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

More

  • Phone

Policies

Pets

Service animals are welcome

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 68.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: PEN 68.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

LP Los Portales Chiclayo
LP Los Portales Chiclayo Hotel
LP Los Portales Hotel Chiclayo
LP Los Portales Hotel
LP Los Portales
LP Los ales Hotel Chiclayo
LP Los Portales Chiclayo Hotel
LP Los Portales Chiclayo Chiclayo
LP Los Portales Chiclayo Hotel Chiclayo

LP Los Portales Chiclayo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 61 reviews" "
Rating 8 - Good. 34 out of 61 reviews" "
Rating 6 - Okay. 8 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very helpful staff. Only caveat was a poor shower. Above average room so good value.
Stayed 3 nights in Aug 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, location ok.
Hotel was very efficient and ready to collect me from airport unlike another international hotel group I used whilst in S. America.
Stayed 3 nights in May 2018

8/10 Good

Alejandro, miami lakes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price / quality ratio
Good alternative with high quality / price ratio. Several good eating options at walking distance.
Stayed 1 night in Mar 2018

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, functional that served its Purpose.
A functional, clean hotel for a short stay in Chiclayo. Good parking arrangements.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiclayo
Very good and well taken care of. Good food. Thanks to staff.
Stayed 14 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel in downtown Chiclayo
Friendly staff, an easy (if bustling with traffic!) walk to the airport. Nice access to the downtown plaza with cathedral and city hall (about a 10 minute walk). Pretty good continental breakfast came with the room. A very good deal for what I paid. Room very comfortable and it was kept very clean. I would recommend this especially at the Expedia bargain rate.
Stayed 7 nights in Nov 2017

10/10 Excellent

James S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Chiclayo
Excellent free airport pick-up/drop-off service. Good restaurant and bar.

8/10 Good

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised but they were accommodating.
The hotel was beautiful and comfortable. However, we reserved a room that was advertised as being two double beds with the ability to request a rollaway for one of our kids. We are a family of five. When we arrived they told us they did not have rooms with two double beds, only one double bed (matrimonial) or two single beds. They were very accommodating and gave us a room with a king bed for the same price we had paid on hotels.com but did charge us extra to bring in a single bed. So, we made it work but paid more than planned. Also, they charged us 20 soles extra for two of our breakfasts because the room only included 3 breakfasts.

8/10 Good

Karen Swaffield, Vancouver

Liked: Cleanliness, staff & service, room comfort
Good, but not perfect
The location is quite central and the service is good. We had a few minor issues with our room which were resolved quickly. Don't expect to have a quite stay. This is not the hotel's fault but just a fact of life with the traffic in Chiclayo. The hotel is a little run down in places and could use some simple repairs but it is clean and comfortable. The buffet breakfast is adequate but there isn't a lot of variety. Overall satisfied with our stay.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Ok but not great
This hotel is well situated near the center of the city, but is extremely noisy and the location is not very nice or save. They also forgot to charge us 50 soles for the taxes and called us two days later making a problema about it, when I had been their mistake all along.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, free airport shuttle. WiFi a little week in some areas.

8/10 Good

Juan Carlos, La Paz, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good choice in Chiclayo.
It is a clean, good location, close to main square, malls and airport. Nice people in staff, and the best is its restaurant. Delicious traditional plates for lunch and dinner. My room was at the 6th floor not to the street. Very very nice rest, quiet and clean. Transportation to the airport is for free and very confortable vehicle. I recommend this hotel strongly.

10/10 Excellent

Yesenia, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo hotel
Nice and confortable

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but location could have been better but that is not the fault of the hotel.

8/10 Good

randall, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cool
Had no water pressure in room the first day. Staff tried to solve problem by switching rooms, which was an inconvenience. Housekeeping then indicated they would get the issue looked at and by the end of the afternoon, plumber had repaired the problem (new fixtures, dirty lines). Room was clean, good size. AC worked very well. Breakfast smorg was good. Hotel is a bit out of the way.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like an Oasis!
Initial problem with water pressure/clogged faucets was dealt with. Breakfast buffet was not offered one morning because "there are not enough guests". Odd that they were not concerned about the guests that were there. Small details in a hotel that was otherwise superb.

8/10 Good

Alessandro, Bristol

Liked: Cleanliness, property conditions & facilities
Modern hotel, noisy area
The hotel is modern and apparently in good status. The area is a little noisy. We got an upgraded room which was nice.

6/10 Okay

Mary, Weston, MA

Liked: Cleanliness, property conditions & facilities, room comfort
Limited tourist info
Limited tourist info. Airport shuttle free.

4/10 Poor

Tita, Peru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel room in Chiclayo
Our stay in this hotel was disappointing because when we arrived the room was not ready and we were very tired. After more that 15 minutes of waiting time the staff gave us a room that was very dirty. It was completely disappointing. This hotel does not have the value in money that we have paid. We paid too much for an inferior hotel like this. I definitely will not go back to this hotel again.

8/10 Good

James S, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LP Hotel Chiclayo, aka Los Portales
The hotel is known locally as Los Portales: it would be helpful if hotels.com referred to it that way as well. Once confusion was resolved, the hotel was very enjoyable and conveniently located. Good breakfast.

10/10 Excellent

L, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I arrived at the hotel after river rafting on the Amazon for two weeks, so I looked like a mess and some of my bags were dirty and sandy. But the staff was friendly and helpful...treating me very well. There are mostly Peruvians staying here and the hotel has a good, positive energy. The room was spacious and clean. I later met the manager in a random encounter and learned he had studied at PSU in Portland, Oregon for several years, living only a few blocks from my home in Portland! I highly recommend this hotel!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Chiclayo: Ugh. Stay in Pimentel instead
Chiclayo is a disorganized chaotic noisy mess. The hotel is an exception. It is clean, comfortable, and the service is quite good. Don't expect this hotel, however, to live up to other LP properties. It is far more basic. That said, the important things work: it is safe, the staff is attentive and courteous, the rooms are clean, the internet (while not blazing) works well (Skype works), and the showers have ample hot water. This is likely the best in Chiclayo. The big downside is that it is in Chiclayo. If you are a tourist here, you may likely be visiting the ruins and sights. As you may have discovered, these are all a drive out of the City. If you are staying in Chiclayo for business, this is a great option. If you are going to Pimentel and the sites, maybe stay in Pimentel.

10/10 Excellent

business travel, washington dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel, courteous employees, good breakfast
Very good location and good security. Employees are familiar with the area and ready to help guests

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

cynthia, marietta, ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chiclayo
Hotel is central to downtown. Breakfast buffet very good. Hotel provides transportation to airport.