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Zentra Hotel

3.0 star property

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Photo gallery for Zentra Hotel

Exterior
Exterior
Comfort Studio Suite | Premium bedding, down comforters, minibar, desk
Reception
Comfort Studio Suite | Premium bedding, down comforters, minibar, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$41
Dec 3 - Dec 4

Explore the area

View in a map
919 Leoncio Prado, Chiclayo, Lambayeque, 14001
  • Place, Mercado Modelo
    ‪3 min walk‬
  • Place, Provincial Municipality of Chiclayo
    ‪5 min walk‬
  • Place, Santa Maria Cathedral
    ‪5 min walk‬
  • Airport, Chiclayo (CIX-Capitan FAP Jose A. Auinones Gonzales Intl.)
    ‪19 min walk‬

Room options

View all photos for Comfort Double Room, 1 Bedroom, City View

Comfort Double Room, 1 Bedroom, City View | Premium bedding, down comforters, minibar, desk

Comfort Double Room, 1 Bedroom, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Premium bedding, down comforters, minibar, desk

Family Double or Twin Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite | Premium bedding, down comforters, minibar, desk

Comfort Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Bedroom, City View

Comfort Room, 1 Bedroom, City View | Bathroom | Shower, rainfall showerhead, towels, toilet paper

Comfort Room, 1 Bedroom, City View

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Zentra Hotel

3-star hotel in Cercado Chiclayo
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities. Change of towels is available on request.
Zentra Hotel offers 22 accommodations with minibars and portable fans. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Chiclayo hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Chiclayo hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests.

Zentra Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Zentra Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 8:00 PM (PEN 9 per night)
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 10 per person
  • Nearby parking fee: PEN 9 per night (394 ft away; open 8:00 AM to 8:00 PM)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 20604615331

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Zentra Hotel Hotel
Zentra Hotel Chiclayo
Zentra Hotel Hotel Chiclayo

Reviews

Zentra Hotel Reviews

7.6

Good

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

4/10 Poor

Ruth

Stayed 6 nights in Jun 2025

10/10 Excellent

Emerson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

ALBERTO ADRIANO

Liked: Cleanliness, staff & service, room comfort
Ótima! No banheiro, no chuveiro, o ralo tem volta de mal cheiro. Tem arrumar isso. Recomendo e creio que eles vão revisar isto, certo?
Stayed 4 nights in May 2025

10/10 Excellent

CESAR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy buen hotel estubimos 2 noches y el servicio fue muy bueno... y la chica de la recepción super amable excelente servicio
Stayed 1 night in Dec 2021

10/10 Excellent

CESAR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrico

Excelente servicio, hotel en el puro centro de Chiclayo
Stayed 1 night in Dec 2021

2/10 Terrible

ROMEL

Stayed 2 nights in Oct 2021

6/10 Okay

Pilar

Liked: Cleanliness
Disliked: Room comfort
No era lo q esperabamos como se ve en internet. No hay intercomunicador,hay q bajar a solicitar algo. Solo hay venta de gaseosas,agua. Toallas solo 1 siendo para 2 personas. Las camas no son muy cómodas son bajas y almohada pequeña y chica.
Stayed 2 nights in Nov 2019