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HM Hotel Mirador

3.0 star property

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Photo gallery for HM Hotel Mirador

Indoor pool, sun loungers
40-inch LED TV with cable channels, TV
In-room safe, desk, laptop workspace, blackout drapes
Porch
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
Av. Universidad 1309, Col. San Felipe, Chihuahua, CHIH, 31240
  • Casa Chihuahua Museum
    ‪11 min walk‬
  • Expo Chihuahua
    ‪13 min walk‬
  • Casa Juarez Museum
    ‪14 min walk‬
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Quality Inn San Francisco

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1003)
The price is $82
per night
$98 total
includes taxes & fees
Feb 27 - Feb 28
Quality Inn San Francisco

About this property

HM Hotel Mirador

3-star Chihuahua hotel close to Casa Chihuahua Museum
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is not available.
HM Hotel Mirador offers 87 accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a health club.
HM Hotel Mirador features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 6200 square feet (576 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

HM Hotel Mirador is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Amberis - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Delfos - This cocktail bar specializes in Mexican cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MXN 165 for adults and MXN 97 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amberis
  • Delfos

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (6,200 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to February 9 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 165 for adults and MXN 97 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Mirador
Best Western Mirador Chihuahua
Hotel Best Western Mirador
Hotel Best Western Mirador Chihuahua
Best Western Chihuahua
Chihuahua Best Western
Best Western Mirador Hotel Chihuahua
Best Western Mirador Hotel
Best Western Mirador
HM Hotel Mirador Hotel
HM Hotel Mirador Chihuahua
HM Hotel Mirador Hotel Chihuahua

HM Hotel Mirador Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 184 out of 528 reviews
Rating 8 - Good. 187 out of 528 reviews
Rating 6 - Okay. 93 out of 528 reviews
Rating 4 - Poor. 40 out of 528 reviews
Rating 2 - Terrible. 24 out of 528 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yosephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has become a home away from home since I visit there every month! Always a pleasure and the staff is so amazing! My husband and I always look forward to coming here.
Stayed 3 nights in Aug 2024

2/10 Terrible

Manuel

No like hotel
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

rocio

Traveled with family and small children
Liked: Staff & service
Personal muy amable, desayuno rico, área de la alberca agradable. Lo que no me gustó fueron las habitaciones, se ven viejas, alfombra sucia y casi no había luz, de por si toda la habitación es muy oscura y aunado a eso varios focos no servian.
Stayed 1 night in Aug 2024

10/10 Excellent

Loriann

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great hotel!
I enjoyed my stay, the front desk person was very friendly and made you feel welcomed. The staff at breakfast was attentive. I will definitely return.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great breakfast!
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! I and my boyfriend will stay here again! The breakfast was excellent!
Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

6/10 Okay

Guillermo A

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Poco decepcionado
Siempre me ha gustado quedarme en este hotel por la conveniencia de estar ubicado cerca del Centro de la capital y cerca de casi todo, además de su alberca techada para poder disfrutar con mi hija de 9 años quien le encanta la alberca. El cuarto en general estaba bien pero el baño tiene su lavamanos demasiado abajo, primera vez que veo algo así de todos los hoteles que me he quedado. La alberca, el agua estaba tan sucia que usando googles, aún así no se podía ver con claridad y en el fondo de la alberca apenas se podía ver la suciedad asentada, creo le falta bastante mantenimiento al hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Pamela

Traveled with family and small children
Disliked: Staff & service, amenities
Stayed 1 night in Jun 2024

6/10 Okay

Pamela

Traveled with family and small children
Disliked: Staff & service, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Artemio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Our first experience was less than favorable. This time is was way better. Our room was larger than last time (not sure on how or knew there was a difference). Room was clean and staff is friendly. Seemed to be a little pricey for the place, but it does seem safe.
Stayed 2 nights in Oct 2022

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Older property, pool open one day, food good, check in a little slow.
Stayed 2 nights in Sep 2022

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Is good ubicación for us , close for everything old downtown and Acces fast to new town and District 1, and close to mi Family
Stayed 3 nights in Jul 2022

8/10 Good

diana carolina

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, a bit old but in good condition and very clean
Stayed 1 night in Jun 2022

10/10 Excellent

JOHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUCH RECOMMENDED
OUR STAY AT THIS BEST WESTERN MIRADOR HOTEL WAS EXCELLENT. WE LIKE THEIR SERVICE AS WELL AS THE TRNQUILITY THERE. ONE SPECIAL IS THE UNDER THE ROOF POOL, IT'S JUST AMAZING. WARM FRESH AND CLEAN WATER, THAT'S SUPER.
Stayed 1 night in Jun 2022

6/10 Okay

Artemio

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We were a party of 4 and only had 2 towels. We called and asked for 2 more and they never came. They did offer complimentary coffee, but when asked for additional, they said they charged…I said it was fine, but they never brought it either. Our card key didn’t work the next day when we came back late in the night from a get together.
Stayed 2 nights in May 2022

8/10 Good

JAVIN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good memories of the hotel and Chihuahua
Receptions people friendly Hotel it's ok but needs some maintenance, corrective and preventive Good location. Near to the centre city, shops and restaurants
Stayed 8 nights in Mar 2022

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come and enjoy their pool!
Comfortable location, the heated pool was a big hit with the kids. Excellent parking!!
Stayed 3 nights in Dec 2021

6/10 Okay

Helene

Business traveler
Disliked: Property conditions & facilities, room comfort
Recomendable para estadía corta
El personal es muy amable pero en general el hotel necesita mucho mantenimiento. Es un hotel viejo, cuando entras a la habitación huele a alfombra vieja, las cortinas se traban y tienes que estar jalando de ellas para moverlas, el internet es muy malo, se desconectaba constantemente, el desayuno es muy básico. Lo recomiendo para una estadía corta dado que el costo es muy accesible, sin embargo para una estadía larga no es un lugar muy cómodo.
Stayed 10 nights in Aug 2021

10/10 Excellent

perla

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien hotel. Muy comodo
Stayed 3 nights in Jul 2021

8/10 Good

Jisbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para un fin de semana
Perfecto lugar para vacacionar dentro de la ciudad! LAs habitaciones están amplias y cómodas, solo faltaría un frigobar pero fuera de eso todo bien. Disfrutamos mucho de la alberca y del desayuno incluido. Definitivamente, me volveré a hospedar ahí.
Stayed 2 nights in Jul 2021