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Holiday Inn Hotel & Suites Chihuahua by IHG

3.5 star property

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Photo gallery for Holiday Inn Hotel & Suites Chihuahua by IHG

Indoor pool, outdoor pool
Property amenity
Exterior
Reception
Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Calle J. Escudero 702, Colonia San Felipe, Chihuahua, CHIH, 31240
  • Plaza de Armas
    ‪16 min walk‬
  • Expo Chihuahua
    ‪16 min walk‬
  • Cathedral of Chihuahua
    ‪17 min walk‬
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Shower, towels

Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 420 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Holiday Inn Hotel & Suites Chihuahua by IHG

3.5-star hotel in San Felipe
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Hotel & Suites Chihuahua by IHG offers 74 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Chihuahua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Hotel & Suites Chihuahua by IHG provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 947 square feet (88 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Hotel & Suites Chihuahua by IHG is a smoke-free property.

Casa Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Casa Club

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 947 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chihuahua
Holiday Inn Hotel Chihuahua
Chihuahua Holiday Inn
Holiday Inn Hotel And Suites Chihuahua

Holiday Inn Hotel & Suites Chihuahua by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 252 reviews
Rating 8 - Good. 52 out of 252 reviews
Rating 6 - Okay. 13 out of 252 reviews
Rating 4 - Poor. 7 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manolo

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property looks a bit ran down… not really appealing facilities. The breakfast wasn’t good at all.
Stayed 2 nights in Dec 2024

6/10 Okay

Manolo

Traveled with family
Disliked: Property conditions & facilities
Location is great
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design and is quiet, a little expensive but is really nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Nov 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the two pools (interior and exterior). The disability space parking and little ramp. The breakfast was good with different options every morning.
Stayed 7 nights in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good quite stay in a dafe neighborhood, close to downtown. Friendly staff..
Stayed 1 night in Sep 2024

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love the staff so much! They are so amazing each time I stay! They are why I would continue to stay there.
Stayed 4 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff! The rooms were very clean!
Stayed 1 night in Jun 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Room was very clean. The staff were very polite and friendly. They were quick to bring me whatever I needed. I will stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cecy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two pool options are great. The rooms were clean and spacious.
Stayed 2 nights in Jun 2024

8/10 Good

Cristina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
loved the pools , the staff, breakfast, and transport. disliked that the windows didn’t open and not the best cleaning of the room.
Stayed 6 nights in May 2024

10/10 Excellent

Egla M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out were a breeze. I traveled with my 87-year-old mother, so we needed a room on the first floor, we were accommodated without any arguments. We felt comfortable and safe at all times. The hotel is located in a very safe area and security is always present. The staff is efficient and friendly, especially Jonathan, a server in the restaurant. You will feel like royalty when he waits on you! Overall, our 4 days stay was comfortable and uneventful...very peaceful.
Stayed 3 nights in Apr 2024

8/10 Good

Hector

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Fridge doesnt work. Location is inconvenient.
Stayed 2 nights in Feb 2024

10/10 Excellent

JOEL VICTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Teresa L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think I like everything, the staff is polite and helpful, the room is clean, spacious and comfy.
Stayed 1 night in Oct 2023

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Lizeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! They make you feel at home. The rooms were clean and comfortable. The best thing is the amazing customer service especially from the lady that takes care of the breakfast buffet.
Stayed 2 nights in Sep 2023

2/10 Terrible

DAVID

Stayed 1 night in Jun 2023

6/10 Okay

Rita

Traveled with family
Room was really nice. It was a 2 bedroom, the only downside was the smaller room didnt have a tv. The property was pretty, the ice machine didnt work. The outside pool was dirty. The inside pool was also alot smaller than expected. It is also needed to be cleaned.
Stayed 1 night in Jun 2023

6/10 Okay

Peter

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I think the pictures are from when it’s still new it was not even close to the pictures. The couch had big stains and overall the cleaning could use an upgrade
Stayed 1 night in Apr 2023

10/10 Excellent

Artemio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Room as clean and are is secure. Has great amenities, but we didn’t spend much time in the hotel. We were visiting relatives. The free breakfast was A . Everything was made fresh and plenty of options for the family. Will look to stay again.
Stayed 2 nights in Feb 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Hotel & Suites, Chihuahua, Mexico
The suite was roomy and met my needs well. I asked for cookware, and the hotel provided so I could cook in my kitchen. Hot breakfast was good. I used the heated, indoor pool twice and enjoyed it greatly. The hotel was about a mile from the city center. Public transportation was available nearby. The trip to/from airport or cross-country bus required a taxi ride.
Stayed 4 nights in Dec 2022

6/10 Okay

Abram

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
No tenían listo la habitación que ya estaba previamente reservada,el baño huele feo, las toallas están muy viejas,las almohadas son lo más incómodo que hay, el desayuno sabemos que es continental pero literal los frijoles eran agua. Lo único bueno de el hotel es el staff siempre muy atento y amable
Stayed 1 night in Nov 2022

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022