A restaurant, a fitness center, and a conference center are available at this hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Hotel El Cason and Suites offers 84 air-conditioned accommodations with complimentary bottled water and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 269 square feet (25 square meters) include a conference center. This Chihuahua hotel also offers a fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Onsite uncovered self parking is complimentary.
Hotel El Cason and Suites has designated areas for smoking.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Restaurante Candelaria - Onsite family restaurant.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free secured, uncovered self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Food and drink
Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
A restaurant
Free daily manager's reception
Restaurants on site
Restaurante Candelaria
Things to do
Gym
Shopping
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
2 meeting rooms
Business center
Computer station
Conference center (269 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
No elevator
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
Ballroom
Banquet hall
Communal living room
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Chef service
Free bottled water
Limited room service
Restaurant dining guides
Tea bags/instant coffee
More
3G smartphone data speed
Air conditioning
Electrical adapters
Free local calls
Free long-distance calls
Heating
Iron/ironing board on request
Phone
Smartphone
Unlimited free smartphone calls
Unlimited smartphone data usage
Window screens
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 200 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 1917076
We should mention
This property does not have elevators
Property is also known as
El Cason Hotel Suites
El Cason Chihuahua
El Cason Hotel
El Cason Hotel Chihuahua
Hotel Suite El Cason
El Cason And Suites Chihuahua
Hotel El Cason and Suites Hotel
Hotel El Cason and Suites Chihuahua
Hotel El Cason and Suites Hotel Chihuahua
Hotel El Cason and Suites Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 17 reviews
10 - Excellent
8
Rating 8 - Good. 3 out of 17 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 17 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 17 reviews
4 - Poor
1
Rating 2 - Terrible. 5 out of 17 reviews
2 - Terrible
5
7.2/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Terrible
Tiffany
Jun 30, 2024
Disliked: Cleanliness
Did not stay there air conditioner did not work. I was moved to another room and the air conditioner was not working. While I waited for them to come and check the air I pulled back the bedding and the sheets were filthy dirty. I immediately left the hotel. The guy at the front desk wouldn’t refund my money.