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Wingate By Wyndham Chihuahua

2.5 star property

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Photo gallery for Wingate By Wyndham Chihuahua

Lobby
Coffee/tea maker
Gym
Front of property
Outdoor pool

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Sierra De La Campana 3701, Chihuahua, CHIH, 31217
  • Fashion Mall
    ‪3 min walk‬
  • Hospital Angeles Chihuahua
    ‪12 min walk‬
  • District 1 - Shopping Mall
    ‪5 min drive‬
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪22 min drive‬

Room options

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About this property

Wingate By Wyndham Chihuahua

Chihuahua hotel with bar/lounge
An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center.
Wingate By Wyndham Chihuahua offers 137 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Wingate By Wyndham Chihuahua features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Wingate By Wyndham Chihuahua is a smoke-free property.

A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 01 to March 08:
  • Fitness facilities
  • Laundry facilities
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 348 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The seasonal pool will be open from March to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Wingate Wyndham Chihuahua
Wingate Wyndham Hotel Chihuahua
Wingate Wyndham Chihuahua Hotel
Wingate By Wyndham Chihuahua Hotel
Wingate By Wyndham Chihuahua Chihuahua
Wingate By Wyndham Chihuahua Hotel Chihuahua

Wingate By Wyndham Chihuahua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 824 reviews
Rating 8 - Good. 234 out of 824 reviews
Rating 6 - Okay. 61 out of 824 reviews
Rating 4 - Poor. 29 out of 824 reviews
Rating 2 - Terrible. 16 out of 824 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very satisfied with my stay in this hotel . Close to shopping center , breakfast was great , happy hour had great selection of drinks and beers . Staff was very helpful all the time.
Stayed 2 nights in Jan 2022

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the biggest mall in the area, and in the middle of a lot of restaurants and bars. Reception and restaurant staff very friendly and helpful. The only negative that I see is housekeeping asking and pressuring so they can clean the room.
Stayed 3 nights in Jan 2022

10/10 Excellent

Hervey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent place
Stayed 4 nights in Jan 2022

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

I found this over priced hotel to be- by far- the worse I have every encountered. I have stayed in Ciudad Chihuahua several times at the Hampton Inn. It was unavailable during this time so, unfortunately, I had to stay at the Wingate. The only two things that occurred correctly were checking in and checking out. The breakfast food was terrible including the coffee which my wife stated was the worst. I have eaten Mexican breakfasts on hundreds of occasions and this was by far the worst. When we first entered our room there was still trash in the nightstand drawer, no washcloths, the room carpet was dirty, the curtains were broken. We asked for washcloths they had none (12/23/21). The next day (12/24/21) after the terrible breakfast, we left the hotel at about 0900 hours. When we returned the room was cleaned, more or less. We attended happy hour. The drinks were acceptable but the food was again substandard. So much so that my wife became nauseated with indigestion and I felt the same. We noticed there were very few channels on the TV too. On 12/25/21 we again left the hotel at about 0900. We saw housekeeping at work on the way out. When we returned at about 1700 hours the room had not been cleaned, the dirty towels had not been exchanged. We contacted the desk and informed them and they stated the housekeeping had left for the day and sent a security guty to bring towels. I now very much regret staying at this hotel. I wll stay at Hampton Inn next time.
Stayed 3 nights in Dec 2021

8/10 Good

Kathie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel but service is a bit lacking.

The hotel was very clean and comfortable but there were no cups or glasses in the room and only one packet of regular coffee for the tiny coffee maker. Went to the desk to request cups and more coffee. Desk clerk said he did not have any more coffee packets to give us (unless we wanted decaf...yuk) and promised to send someone to room with cups. Never happened. Also, did not seem like it was easy to walk to any restaurants and theirs was closed, They did have a bit of free food for Happy Hour (6-8 pm) along with some wine and beer so we didn't totally starve. They offer free breakfast from 6-10 am, but we had to be at the airport before breakfast was served so I can't comment on that. The main reason I selected this hotel was for the promised shuttle to the airport. They instead said they could call a taxi for us and it would cost 220 pesos (about $10 USD) but the driver charged us 320 ($15) and seemed a bit shady. Was very disappointed with that. The shower was absolutely amazing though.
Outside the hotel at 3 am.
Stayed 1 night in Dec 2021

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and happy hour were excellent.
Stayed 3 nights in Nov 2021

8/10 Good

Jacqueline

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Lo recomiendo

El hotel esta muy bien acondicionado, se ve relativamente nuevo, las amenidades se ve muy bien. pero la limpieza si es algo que necesitan mejorar. Los pisos sucios, y la alfombra del pasillo tambien, el tapiz en especifico de mi cuarto estaba sucio.
Stayed 1 night in Oct 2021

8/10 Good

Jose G

Stayed 3 nights in Oct 2021

10/10 Excellent

Juana E Celis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay

Alfonso

Liked: Cleanliness
Stayed 2 nights in Oct 2021

10/10 Excellent

verenice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so complete, affordable and awesome!
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

Dirty Hotel

We had a terrible stay at this hotel, very bad service, no help with the luggage, very dirty rooms, very dirty lobby, the hotel was dirty in general, the pool area was overcrowded, dirty and noisy, Breakfast area was full of dirty plates with food on them, will not stay in this hotel again, not recommended
Stayed 1 night in Oct 2021

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and some are bilingual. The rooms were very cozy and the housekeeping was very thorough. The pool and spa were very comfortable and great amenities!
Stayed 5 nights in Oct 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Rooms old and dirty, sheets had stains and towels were ripped. Service was good.
Stayed 2 nights in Oct 2021

10/10 Excellent

Rene, El Paso

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2021

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall experience. Quiet hotel with great breakfast and amenities you would need.
Stayed 2 nights in Aug 2021

8/10 Good

Marco

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bonitas instalaciones
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The bathroom which we stayed needs repairs, and we could not switch us to another room because it was fully booked.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness
El
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y el precio es adecuado
Stayed 3 nights in Jun 2021

8/10 Good

Yamille

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We are loyal to Wingate Wyndham, you can go back and check our records with Expedia every time before Covid we always stayed they’re without any issues now. Not recommendable we get here and receptionist had us wait while serving others not very professional!! With this stay it just made us not want to stay here in the future!! Our room was ok but our bed was UNSANITIZED we had to sleep in a fold out bed because our bed was not clean and the pillows stunk like they haven’t been SANITIZED IN A WHILE!!
Stayed 1 night in Jun 2021