This hotel features a fitness center, a business center, and a meeting room. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Quality Inn offers 52 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cable television is provided. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.
Quality Inn has designated areas for smoking.
Guests are offered a complimentary full breakfast each morning.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Food and drink
Free full breakfast available daily
Things to do
Gym
Family friendly
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
2 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board
Safe
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
This property does not have elevators
Property is also known as
Comfort Inn Hotel Jackson
Comfort Inn Jackson
Jackson Comfort Inn
Quality Inn Jackson
Quality Jackson
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Quality Inn Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 123 out of 407 reviews
10 - Excellent
123
Rating 8 - Good. 145 out of 407 reviews
8 - Good
145
Rating 6 - Okay. 80 out of 407 reviews
6 - Okay
80
Rating 4 - Poor. 34 out of 407 reviews
4 - Poor
34
Rating 2 - Terrible. 25 out of 407 reviews
2 - Terrible
25
7.8/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Kathy
Traveled with partner
Jul 20, 2025
Liked: Cleanliness, staff & service
The place is older. Our room had a real humidity problem, it was extremely hot outside. The room was clean and quiet.
Kathy
Stayed 1 night in Jul 2025
6/10 Okay
Jenifer
Jul 19, 2025
Liked: Room comfort
Disliked: Property conditions & facilities
Probably won't stay here again for next visit
The hotel staff was friendly. The accommodations were ok. I was placed in an ADA room and the condition of the room surprised me. There is a sliding wood door for the bathroom - it is either broken or off track - it only closed halfway and then wouldn't budge when I tried to open it. There was something black on the walls next to the tub - looks like mold to me. The shower head had a piece of plastic tied around it...not sure what the purpose of that is. And as I'm in the middle of my shower, I noticed these little black hairs all over the shower surround wall. It looked like little beard hairs. I also noticed another type of hair on the surround wall...so gross! There was some kind of food or sauce on top of the fridge. There were 3 facial tissues in the box.
When we pulled up to check in, the front desk lady was outside smoking with her friends and made us wait while she finished her cigarette. The hallway had a horrible odor due to a gentlemen cooking his dinner on a hot plate in his room with the door wide open. Our room had a moldy smell. I ended up having an allergic reaction to the smell. The pillows were so smooshed, you couldn't sleep with just 1. Then the bathroom had long hairs all over the tub and towels.
Jen
Stayed 1 night in Jul 2025
8/10 Good
Teresa
Jul 13, 2025
Disliked: Property conditions & facilities
Air conditioning unit stinks it just needs cleaning
We needed to stop and rest. The room had not been vacuumed as we found Garbage under the table in the room. A pen cap on the floor. Bed sheets did not appear to have been changed. Hotel smelled and the room was very damp.
It was really worn down, dirt in corners. The area looked really sketchy. There were two fried eggs in the container and they looked disgusting, not much of anything there. I would not recommend staying there.
Our stay was fine. The room was clean, which is most important to me. I felt safe. Breakfast was mostly gone by the time we got there, and no one was around to easily ask. Desk clerk was busy on the phone. It was ok, especially for the price. Check in was easy. I'd stay there again, just go earlier for breakfast!
Check in was fine. Building is definitely showing its age but was ok. Room was ok but shower could have been cleaner. Beds were comfortable and clean. Breakfast was ok but options were limited. Coffee not great. Overall stay was not bad. Would stay there again.