This hotel features a fitness center, a business center, and a meeting room. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Quality Inn Jackson offers 52 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cable television is provided. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.
Quality Inn Jackson has designated areas for smoking.
Guests are offered a complimentary full breakfast each morning.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Food and drink
Free full breakfast available daily
Things to do
Gym
Family friendly
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
2 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board
Safe
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
This property does not have elevators
Property is also known as
Comfort Inn Hotel Jackson
Comfort Inn Jackson
Jackson Comfort Inn
Quality Inn Jackson
Quality Jackson
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Quality Inn Jackson Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 134 out of 440 reviews
10 - Excellent
134
Rating 8 - Good. 152 out of 440 reviews
8 - Good
152
Rating 6 - Okay. 86 out of 440 reviews
6 - Okay
86
Rating 4 - Poor. 40 out of 440 reviews
4 - Poor
40
Rating 2 - Terrible. 28 out of 440 reviews
2 - Terrible
28
7.8/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
Reviews
10/10 Excellent
Wayne
Dec 10, 2025
Liked: Cleanliness, staff & service, amenities
Nice staffing room. Good breakfast. Easy on and off the expressway
Big improvement over last stay there. Room was clean. Coffee was great. No marijuana smell in hallway
David
Stayed 2 nights in Nov 2025
4/10 Poor
Cheryl
Nov 30, 2025
Disliked: Cleanliness, staff & service, amenities
The bathroom was very neglected with years of stains. The front desk staff was not very interested in helping to move to a cleaner room.
Cheryl
Stayed 2 nights in Nov 2025
2/10 Terrible
April
Nov 28, 2025
April
Stayed 1 night in Nov 2025
2/10 Terrible
April
Nov 28, 2025
Disliked: Cleanliness, staff & service, amenities
There was absolutely no hot water! When I went to the front desk to ask about this issue I was told they already knew and it was due to some sort of leak that has been an issue. No apology, no concern, no alternative solutions to address the problem. It seems very unprofessional and unsanitary to not have hot water for guests. And if they were already aware of the issue why aren't the guests notified when upon checking in. I also didn't feel comfortable eating the breakfast because how are they cleaning utensils and equipment with no hot water and no care. Being charged full price is wildly inappropriate to not have offerings of basic needs, hot water should be included, should it not. The lack of care and treatment for the issue was absolutely unacceptable.
Beds are so high up you need a step stool in get in and they slide. Had to brace mattress to be able to sit up and lean back so it didn't slide. Water in shower luke warm on full hot. Toilet had no flush power. Broken lamp in corner of room needs taken out or replaced. Ok continental breakfast.
Jennifer
Stayed 1 night in Nov 2025
6/10 Okay
Eydie
Traveled with family
Nov 16, 2025
Liked: Cleanliness, staff & service
Everything needs updated! The beds appear on the newer side, however, the platform they sit on is ungodly high & makes it very difficult to get in to.
The hotel staff is great! The overall stay was acceptable, but the hotel is in desperate need of updates. The continental breakfast was what you expect. The beds are comfortable, but are on a high platform making it difficult to get into.
Eydie
Stayed 1 night in Nov 2025
10/10 Excellent
Nathan
Nov 10, 2025
Nathan
Stayed 4 nights in Oct 2025
8/10 Good
Roy
Nov 9, 2025
Roy
Stayed 1 night in Nov 2025
10/10 Excellent
Aaron
Traveled with group
Nov 6, 2025
Aaron
Stayed 1 night in Nov 2025
10/10 Excellent
Mitch
Nov 3, 2025
Mitch
Stayed 1 night in Nov 2025
6/10 Okay
Julie
Traveled with family
Nov 1, 2025
Disliked: Amenities
Good..
Julie
Stayed 1 night in Oct 2025
4/10 Poor
Jeri
Traveled with family
Oct 31, 2025
Disliked: Amenities
No hot water for a shower!! Room and breakfast were fair.
Jeri
Stayed 1 night in Oct 2025
10/10 Excellent
Barbara
Oct 30, 2025
Barbara
Stayed 1 night in Oct 2025
4/10 Poor
Kyle
Oct 25, 2025
Disliked: Cleanliness
Kyle
Stayed 1 night in Oct 2025
4/10 Poor
Tom
Business traveler
Oct 23, 2025
Front desk staff was good at check in. Place is dated, tub was stained from the usage, rest of room was good. Breakfast was inexcusable. Cold eggs and sausage, other standard items missing, never experienced anything like it.