This hotel features a fitness center, a business center, and a meeting room. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Quality Inn Jackson offers 52 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cable television is provided. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.
Quality Inn Jackson has designated areas for smoking.
Guests are offered a complimentary full breakfast each morning.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Limited onsite self parking
Food and drink
Free full breakfast available daily
Things to do
Gym
Family friendly
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
2 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board
Safe
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
This property does not have elevators
Property is also known as
Comfort Inn Hotel Jackson
Comfort Inn Jackson
Jackson Comfort Inn
Quality Inn Jackson
Quality Jackson
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Quality Inn Jackson Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 131 out of 432 reviews
10 - Excellent
131
Rating 8 - Good. 150 out of 432 reviews
8 - Good
150
Rating 6 - Okay. 85 out of 432 reviews
6 - Okay
85
Rating 4 - Poor. 38 out of 432 reviews
4 - Poor
38
Rating 2 - Terrible. 28 out of 432 reviews
2 - Terrible
28
7.8/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Excellent
William
Sep 26, 2025
William
Stayed 2 nights in Sep 2025
8/10 Good
Heike
Traveled with partner
Sep 25, 2025
Liked: Cleanliness, staff & service
It's an older Quality Inn. No elevator. And no signage on the 2nd floor showing where stairs and room numbers are. The bathrooms need some TLC. No stopper in the sink. The kleenex cover was rusty and the showerhead goes from a stinging waterspray to blobs of water. The parking lot needs to be resurfaced.
This is the second year we've stayed at this location during the Mothman Festival weekend. Again had a great stay! The area is great, we visited the Apple Festival downtown and weren't far from our destination.
A bit run down - pull down curtain to main window didn’t work. Constant odour of sulpher in the bathroom. Could not access room with room key - after three try’s we were were issued another room.
This place smelled like old doritos and it was probably due to severe mold in the building. It also seemed like roaches would walk around at any second (although I never saw any). It just felt plain gross to be walking in there.
nick
Stayed 1 night in Aug 2025
8/10 Good
Erin
Aug 23, 2025
Liked: Staff & service
Erin
Stayed 1 night in Aug 2025
8/10 Good
Erin
Aug 22, 2025
Liked: Staff & service, room comfort
Staff is excellent!
The staff was wonderful! Especially Jerome and Mary Jane. Carpets definetely needs cleaned. Bathtub was grimy. Front desk workers very accomodating.
Beds and pillows were comfortable and checking in was easy. I found chewed gum on the lamp and the bathtub didn't go cold at all only less hot and hotter, and where cold should have been it just shut off completely.