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Santa Helena Iscala

3.5 star property

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Luxury House, Mountain View | Terrace/patio
Front of property
Reception
Luxury House, Mountain View | Courtyard view
Luxury Suite, Mountain View | Living area | TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Pet friendly
  • Breakfast included
  • Parking included

Explore the area

Map
Km 5 ChinĂĄcota-Toledo, Chinacota, Norte de Santander, 541077
  • Ecoparque Comfanorte CĂșcuta
    â€Ș42 min drive‬
  • Ventura Plaza Commercial Center
    â€Ș44 min drive‬
  • Los Tanques Park
    â€Ș88 min drive‬
  • Cucuta (CUC-Camilo Daza Intl.)
    â€Ș106 min drive‬

Room options

View all photos for Luxury House, Mountain View

Luxury House, Mountain View | Terrace/patio

Luxury House, Mountain View

  • Mountain view
  • Sleeps 8
  • 2 Double Beds and 2 Double Sofa Beds

View all photos for Deluxe House, Mountain View

Deluxe House, Mountain View | Terrace/patio

Deluxe House, Mountain View

  • Mountain view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Mountain View

Luxury Suite, Mountain View | Terrace/patio

Luxury Suite, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Santa Helena Iscala

3.5-star Chinacota farm house with lazy river
Along with an outdoor pool, this farm stay has a snack bar/deli and a lazy river. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning. Housekeeping is available on request.
Santa Helena Iscala offers 3 accommodations. This Chinacota farm stay provides complimentary wireless Internet access. Housekeeping is provided on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Santa Helena Iscala features 2 hot tubs, a lazy river, and an outdoor pool. The farm stay offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Chinacota farm stay also offers spa services, a terrace, and barbecue grills. Complimentary uncovered self parking is available on site.

Santa Helena Iscala has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Ecotours
  • Lazy river
  • Outdoor pool

Family friendly

  • Lazy river
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 200000

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: COP 300000 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: COP 200000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Santa Helena Iscala Reviews

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