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Hotel Los Portales

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Portales

Rooftop terrace
Front of property
Executive Suite, 2 Bedrooms, Kitchenette | 1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool, sun loungers
Property grounds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
Rotonda Los Encuentros 500 metros norte, Chinandega
  • Museo Chorotega-Nicarao
    10 min walk
  • Iglesia El Calvario
    15 min walk
  • Guadalupe Church
    3 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Apartment, 2 Bedrooms

  • 980 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Standard Apartment, 2 Bedrooms

  • 914 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Bedrooms, Kitchenette

  • 1152 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 516 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Los Portales

3.5-star Chinandega hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Los Portales offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Los Portales features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Hotel Los Portales is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10:00 AM.
La Terraza - This restaurant specializes in French cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Hotel Los Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 143 reviews" "
Rating 8 - Good. 32 out of 143 reviews" "
Rating 6 - Okay. 7 out of 143 reviews" "
Rating 4 - Poor. 2 out of 143 reviews" "
Rating 2 - Terrible. 3 out of 143 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Traveled with family
Liked: Cleanliness, staff & service
Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
Stayed 16 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lizjorge
Always great accommodation in our room. The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
Stayed 3 nights in Aug 2024

8/10 Good

Freddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Amenities
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
Stayed 1 night in Jul 2024

10/10 Excellent

Reyna M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and clean. staff was professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La gente muy amable
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo que mejor es la noche con los animadores
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eddin

Stayed 7 nights in Apr 2024

10/10 Excellent

Kathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto este Hotel La limpiesa, El personal bien Agradable.la comida, las bebidas. Tubimos un Evento familiar y todo supero las espectativas. Gracias a todo el personal de los portales.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an overall nice yet affordable hotel. Only negative was that the lighting to the Hotel entrance after a certain time seems to be turn off. I understand off energy consumption but a sensor and of course the lights to the main entrance of the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar

Stayed 1 night in Feb 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

sergio

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
I was force to pay $15.00 for a towel that they say I took, I was never walk through the amount of towels. The place is beautiful. This has happened before to my daughter as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and cleaniness
Stayed 1 night in Oct 2023

10/10 Excellent

Edgar

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here ☀️
We always have a great time at los portales hotel. The staff is friendly and courteous. We have fun here!! The foods not bad! I love NACATAMALES.
Stayed 3 nights in Jul 2023

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, breakfast is good. Will probably come back.
Stayed 1 night in May 2023

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service
Room smell humedity, bathroom fan sounds like it’s gonna brake. Nobogy helped me with my lugagge.
Stayed 1 night in Apr 2023

10/10 Excellent

Hector, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well taken care of
Stayed 1 night in Mar 2023

10/10 Excellent

Ivania, san lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

SUHAILY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice, bathroom was very clean shower with hot water, bed is comfortable, breakfast was included, staff was very attentive and friendly

2/10 Terrible

Angel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed at this hotel several times, every time we travel to Nicaragua to visit family. Clean hotel, great rooms, delicious food. My review is just for the front desk lady ( I failed to get her name ) she was working on 11/24/22 3am, I had to check out at this time because I had to be at the airport at 6am. Anyway, as I am walking out I have to turn in the room key because if you don’t they charge you $10. She tells me to wait so she can inspect the room ( this has never happened every time we’ve stayed here) , we wait for her to come back from the room, she comes back like 20 minutes later , and tells me we have to pay $26 because a TOWEL IS A DIRTY!!!!! Not a hole.. not cut, not missing, a towel was dirty… I said excuse me? She said yes , we have to charge you because the towel in the bathroom is dirty with dirt, I had to laugh and asked if the hotel didn’t have a washing machine? I hope this gets to the manager and owner because charging a guest for a dirty towel is insulting, we will never stay in this hotel again, go next door to the fallarones hotel instead!
Stayed 4 nights in Nov 2022