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Best Western Pine Tree Motel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Pine Tree Motel

Exterior
Outdoor pool
Room amenity
Lobby
Desk, iron/ironing board, free wired internet, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
12018 Central Avenue, Chino, CA, 91710
  • Ayala Park
    4 min drive
  • BAPS Shri Swaminarayan Mandir
    7 min drive
  • Western University of Health Sciences
    7 min drive
  • Chino, CA (CNO)
    14 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Room amenity

Standard Room, 1 King Bed, Non Smoking, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Patio

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Smoking, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony, Pool View

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 Queen Bed, Balcony, Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, Balcony

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 Queen Bed, Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Patio, Pool View

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Patio, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Room amenity

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Los Angeles Chino Valley

Breakfast included
Pet friendly
Parking included
Free WiFi
3.7 out of 5, Good, (1000)
The price is $120
per night
includes taxes & fees
Jan 1 - Jan 2
Extended Stay America Suites Los Angeles Chino Valley

About this property

Best Western Pine Tree Motel

Chino hotel with outdoor pool
Along with an outdoor pool, this hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast.
Best Western Pine Tree Motel offers 41 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Chino hotel provides complimentary wired Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.
A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00
  • Breakage deposit: USD 100.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pine
Best Western Pine Tree
Best Western Pine Tree Chino
Best Western Pine Tree Motel
Best Western Pine Tree Motel Chino
Pine Tree Best Western
Pine Tree Motel
Best Western Chino
Best Western Pine Tree Hotel Chino
Chino Best Western
Best Western Pine Tree Chino
Best Western Pine Tree Motel Hotel
Best Western Pine Tree Motel Chino
Best Western Pine Tree Motel Hotel Chino

Best Western Pine Tree Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

dusty

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed my stay 3 out of the 5 days I was in Chino, for some reason I was put in a room with a non working AC located in an area of the hotel that was undergoing renovations which made it hard to sleep, I reported on the first day and was told to unplug the AC which did not work, I complained again on day two and was moved to room with a working AC that also appeared to be updated compared to the first room I was put in. Everything was good after I was moved to a better room. I did complain at the front desk but they would not decrease my room rate for those 2 days. I booked a room at this hotel 6 weeks before I arrived in Chino and could not understand why I would be put in room with a non working AC that was also being renovated. The breakfast that they served was good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Javier

Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, amenities
Impeccable clean and modern rooms, excellent location and very quiet at night. Our family of four also enjoyed the delicious breakfast and great coffee!
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sundaram

Traveled with family
Bathroom new, but toilet supplies could be improved. No body lotion or moisturizer.
Stayed 1 night in Aug 2024

8/10 Good

Gurpreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good overall but uncomfortable mattress
Overall, this was a great place to stay. The rooms were very clean, the front desk staff was great, my only issue was the mattress (and pillows)… Super uncomfortable almost felt like I was sleeping on a stack of cardboard. The pillows, even though they give you plenty, we’re so small and also not very comfortable. So, needless to say, I barely slept.
Stayed 1 night in Aug 2024

10/10 Excellent

Dzmitry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for price
Stayed 2 nights in Aug 2024

8/10 Good

Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Easy check in. Neighborhood is good. Good hot breakfast. Room is clean and neat. Bed a little on the hard side. Pillow was hard. Not a lot of people so you have plenty of parking spot.
Stayed 1 night in Aug 2024

10/10 Excellent

jungeun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Malia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Disliked: Staff & service, room comfort
Nightmare Service
We had a week-long reservation. Due to flight delays we knew we'd be late checking in, so called ahead and was told "no problem, check in when you get here." Arrived (finally) around 6:30am and were told by a rude desk clerk that she'd canceled our reservation because we hadn't checked in by 5am. Even after she was told we'd called ahead and assured it wouldn't be a problem, she was adamant that it was their policy to cancel reservations at 5am if folks hadn't shown up by then. She did say we could make a new reservation, however, since the cost would be nearly double what we had previously arranged, we decided to go elsewhere! I'm sure this young woman is good at certain things, but customer service isn't one of them! We'd stayed at this hotel before and enjoyed it...never again. There are too many other good hotels available to put up with that kind of nonsense!
Stayed 8 nights in Jul 2024

10/10 Excellent

Callie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and building have a cozy wood cabin vibe and are quite luxurious for the cheap price. We were very surprised! The shower was tiled with a glass door. The couch and bed were very comfortable. The delicious continental breakfast had tons of variety and even changed a little on different days. The staff were very pleasant and helpful. The location was close to all the places we needed to go. We loved our stay! Thank you so much!
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura, Sacramento

What a great mid century motel!! Enormous room, quiet at night
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Stayed 1 night in Jul 2024

10/10 Excellent

Patricia, CAPTAIN COOK

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and with gravel lot for tractor trailer parking
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristin

Stayed 1 night in Jul 2024

10/10 Excellent

Phillip

Stayed 3 nights in Apr 2024

8/10 Good

John, Commerce City

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Edgardo or Rhodora ann

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Attendant not very helpful

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Mayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced too high
Stayed 1 night in Jun 2024

10/10 Excellent

Robyn

Stayed 1 night in Jun 2024