Along with an outdoor pool, this hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast.
Best Western Pine Tree Motel offers 41 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Chino hotel provides complimentary wired Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.
A complimentary breakfast is offered.
Languages
English
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free breakfast available
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00
Breakage deposit: USD 100.00
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Pine
Best Western Pine Tree
Best Western Pine Tree Chino
Best Western Pine Tree Motel
Best Western Pine Tree Motel Chino
Pine Tree Best Western
Pine Tree Motel
Best Western Chino
Best Western Pine Tree Hotel Chino
Chino Best Western
Best Western Pine Tree Chino
Best Western Pine Tree Motel Hotel
Best Western Pine Tree Motel Chino
Best Western Pine Tree Motel Hotel Chino
Best Western Pine Tree Motel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff at front desk had no idea told us to go through window to get to pool which meant we would have to jump through it. Room was very dark so she moved us upstairs air conditioner was so noisy we could not sleep and could not hear the tv going bed was the worst bed ever was hard as rocks would have been better off sleeping on floor. Overall experience with this best western was the worst ever. Would not recommend it at all
I enjoyed my stay 3 out of the 5 days I was in Chino, for some reason I was put in a room with a non working AC located in an area of the hotel that was undergoing renovations which made it hard to sleep, I reported on the first day and was told to unplug the AC which did not work, I complained again on day two and was moved to room with a working AC that also appeared to be updated compared to the first room I was put in. Everything was good after I was moved to a better room. I did complain at the front desk but they would not decrease my room rate for those 2 days. I booked a room at this hotel 6 weeks before I arrived in Chino and could not understand why I would be put in room with a non working AC that was also being renovated. The breakfast that they served was good.
Impeccable clean and modern rooms, excellent location and very quiet at night. Our family of four also enjoyed the delicious breakfast and great coffee!
Overall, this was a great place to stay. The rooms were very clean, the front desk staff was great, my only issue was the mattress (and pillows)… Super uncomfortable almost felt like I was sleeping on a stack of cardboard. The pillows, even though they give you plenty, we’re so small and also not very comfortable. So, needless to say, I barely slept.
Easy check in. Neighborhood is good. Good hot breakfast. Room is clean and neat. Bed a little on the hard side. Pillow was hard. Not a lot of people so you have plenty of parking spot.
We had a week-long reservation. Due to flight delays we knew we'd be late checking in, so called ahead and was told "no problem, check in when you get here." Arrived (finally) around 6:30am and were told by a rude desk clerk that she'd canceled our reservation because we hadn't checked in by 5am. Even after she was told we'd called ahead and assured it wouldn't be a problem, she was adamant that it was their policy to cancel reservations at 5am if folks hadn't shown up by then. She did say we could make a new reservation, however, since the cost would be nearly double what we had previously arranged, we decided to go elsewhere! I'm sure this young woman is good at certain things, but customer service isn't one of them! We'd stayed at this hotel before and enjoyed it...never again. There are too many other good hotels available to put up with that kind of nonsense!
The room and building have a cozy wood cabin vibe and are quite luxurious for the cheap price. We were very surprised! The shower was tiled with a glass door. The couch and bed were very comfortable. The delicious continental breakfast had tons of variety and even changed a little on different days. The staff were very pleasant and helpful. The location was close to all the places we needed to go. We loved our stay! Thank you so much!
Callie
Stayed 5 nights in Jul 2024
10/10 Excellent
Laura, Sacramento
Jul 31, 2024
What a great mid century motel!! Enormous room, quiet at night