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Hotel Best Costa Ballena

4.0 star property

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Photo gallery for Hotel Best Costa Ballena

Miscellaneous
Terrace/patio
Bar (on property)
Miscellaneous
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • All inclusive
  • Parking available
$118
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550
  • Ballena Beach
    ‪15 min walk‬
  • Costa Ballena Ocean Golf Club
    ‪6 min drive‬
  • Shrine of Our Lady of Regla
    ‪6 min drive‬
  • Jerez de La Frontera (XRY)
    ‪39 min drive‬

Room options

View all photos for Double Room (King Size)

View from room

Double Room (King Size)

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Standard Room (2 Adults + 1 Child)

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout drapes

Standard Room (2 Adults + 2 Children)

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (3 Adults + 1 Child)

View from room

Superior Room (3 Adults + 1 Child)

  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Superior Room (2 Adults + 1 Child)

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Room (2 Adults)

8.4 out of 10
Very good
(13 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room (2 Adults + 2 Children)

View from room

Superior Room (2 Adults + 2 Children)

  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room (3 Adults)

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Room (3 Adults)

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Standard Room (3 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room (2 Adults)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • All inclusive
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 313 reviews
Barceló Costa Ballena Golf & Spa

About this property

Hotel Best Costa Ballena

4-star Chipiona hotel with free water park
Spend the day catching some rays at the nearby beach, relaxing by one of Hotel Best Costa Ballena's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Hotel Best Costa Ballena offers 618 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rivieraspa has couples treatment room(s). Services include massages. The spa is open daily.
Some rates at Hotel Best Costa Ballena are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Best Costa Ballena features a full-service spa, a complimentary water park, and 2 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a children's pool, a fitness center, and a sauna. Onsite parking is available (surcharge).

Hotel Best Costa Ballena is a smoke-free property.

Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

All inclusive details

All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per day)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H/CA/01436

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Costa Ballena Hotel Chipiona
Best Costa Ballena Hotel
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena
Best Costa Ballena
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel Chipiona

Hotel Best Costa Ballena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 249 reviews
Rating 8 - Good. 99 out of 249 reviews
Rating 6 - Okay. 21 out of 249 reviews
Rating 4 - Poor. 10 out of 249 reviews
Rating 2 - Terrible. 2 out of 249 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Duncan

Stayed 3 nights in May 2025

8/10 Good

ENRIQUE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at this hotel, and we absolutely love coming back! The cleanliness is always top-notch, and the staff is incredibly friendly and helpful—truly excellent customer service. The breakfast and dinner buffets offer a wide variety of delicious options, and vegetarians will have no trouble finding something satisfying. The location is great if you have a car—just 10 to 25 minutes to Chipiona, Rota, Jerez de la Frontera, and Cádiz. It’s also about a 1 hour and 45 minute drive to Seville, which makes for a nice day trip. The beds are incredibly comfortable (some of the best we've ever slept in!), and overall, the hotel continues to exceed our expectations. We can't wait to return again!
Stayed 5 nights in Apr 2025

8/10 Good

Dmitrijs

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Holiday

The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.
Stayed 7 nights in Oct 2024

8/10 Good

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay & beach access

Beautiful resort. Worth the stay. Easy beach access
Stayed 1 night in Sep 2024

10/10 Excellent

Pierre, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunset ever
Stayed 1 night in Oct 2024

6/10 Okay

Kristina

Stayed 1 night in Aug 2024

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Stayed 5 nights in Jun 2024

4/10 Poor

Jeffrey

Business traveler
Liked: Amenities, property conditions & facilities
If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Stayed 1 night in Jun 2024

8/10 Good

Jovan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great little break at Costa Ballena. Despite the long queues at check in, the staff worked through the lines promptly. Food at the buffet was ok, has been better in the past, same with the pool restaurant. There was plenty of entertainment for the kids during the day and in the evening which was appreciated. Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion. Thank you for a nice few days (think its our fourth visit), will come again soon!
Stayed 2 nights in Jun 2024

10/10 Excellent

Fatih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice clean resort

The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Stayed 3 nights in Mar 2024

8/10 Good

Daniël

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie, ruime en schone hotelkamer. Prachtig kinderspeelbad met diverse glijbaantjes. Direct aan een mooi strand. Enige minpunt is dat het hotel binnenkort dicht ging, waardoor bijv. de helft van het zwembad al afgesloten was. Jammer, want je betaalt wel de volle pond. Maar dat is natuurlijk afhankelijk van de datum dat je afreist naar dit hotel. Verder eveneens een prima buffet (gevarieerd, dagelijks anders kost).
Stayed 4 nights in Oct 2023

4/10 Poor

Pilar

Liked: Amenities
Todo estuvo genial ,gracias 👌
Stayed 2 nights in Aug 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lilliana, York Haven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time there.
Stayed 2 nights in Jun 2023

6/10 Okay

Juan

Stayed 2 nights in Jun 2023

10/10 Excellent

Lilliana, York Haven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Stayed 4 nights in Jun 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Reggie, Portsmouth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Stayed 2 nights in Oct 2022

8/10 Good

Eugene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY OFFERED A VERY FRIENDLY STAFF AND CLEAN PROPERTY ITSELF. THERE WAS NO VARIETY OF SHOPPING OR DINING OUTSIDE THE PROPERTY IN REASONABLE DISTANCE FOR VISITORS WITH NO PERSONAL TRANSPORTATION.
Stayed 1 night in Jun 2022

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to a beautiful beach. Modern hotel with good facilities. Lovely pool and surrounding area. Quality of the food could have been better but good value for money.
Stayed 4 nights in May 2022

10/10 Excellent

Ingibjorg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Joaquin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Horrible service and kids running with no control

Rude service at the dining room. Kids running around with no control and no masks. Coffee, horrible ever taste. We paid for breakfast but we ended up having breakfast everyday in a little town close by. I complained, talked to the sub-director, but not action taken whatsoever. Just a friendly email to follow the protocol. Honestly, very disappointed! Will never come back and not recommended.
Stayed 7 nights in Aug 2021