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Jolly Alon Hotel

4.0 star property

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Photo gallery for Jolly Alon Hotel

Breakfast and dinner served, local cuisine
Reception hall
Front of property - evening/night
Interior
Deluxe Room, Park View | Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
37, M. Cibotari Street, Chisinau, 2012
  • Stefan the Great Park
    ‪1 min walk‬
  • National Opera and Ballet Theatre of Moldova
    ‪4 min walk‬
  • Kishinev Cathedral
    ‪8 min walk‬
  • Chișinău (RMO-Chișinău Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Living area | 32-inch LCD TV with satellite channels, Smart TV

Executive Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room, Park View

Deluxe Room, Park View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Park View

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Park View, Executive Level

Superior Suite, 1 Bedroom, Park View, Executive Level | Minibar, in-room safe, individually decorated, individually furnished

Superior Suite, 1 Bedroom, Park View, Executive Level

  • 55 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Living room | 32-inch LCD TV with satellite channels, Smart TV

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Jolly Alon Hotel

Chișinău hotel steps from Stefan the Great Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, concierge services, and dry cleaning.
Jolly Alon Hotel offers 85 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Jolly Alon Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Jolly ALon - This restaurant specializes in local cuisine and serves breakfast and dinner.
Room service is available.

Languages

English, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jolly ALon

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 16 2024 to May 1 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Daily housekeeping
  • Laundry facilities
  • Meeting facilities
The following facilities are closed seasonally each year. They will be closed from December 20 to January 31:
  • Bar/Lounge
  • Laundry facilities
  • Meeting facilities
The property will be renovating from December 16 2024 to May 1 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
The following facilities are closed on Christmas Day and New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MDL 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 1002600035731

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Jolly Alon
Jolly Alon
Jolly Alon Chisinau
Jolly Alon Hotel
Jolly Alon Hotel Chisinau
Jolly Alon Hotel Hotel
Jolly Alon Hotel Chisinau
Jolly Alon Hotel Hotel Chisinau

Jolly Alon Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 83 reviews
Rating 8 - Good. 31 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 8 out of 83 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sergiy

Liked: Cleanliness, amenities
Very good location and service
Stayed 4 nights in Nov 2024

2/10 Terrible

Eugeniu

Stayed 1 night in Nov 2024

2/10 Terrible

Eugeniu

Disliked: Staff & service, property conditions & facilities, room comfort
Bad customer service !
Customer service was horrible!!!!! I booked king size bed, they provided me a small very small bed…… they told me they don’t have any available rooms with king size bed . I told them I paid extra money for this, they told me sorry, just cancel this reservation if you want…… but unfortunately i was unable to do that:( and room key was not working properly…..
Stayed 1 night in Nov 2024

4/10 Poor

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It as ok for 2 nights on my own.
Carpets in the room were very dirty and had obvious stain marks and need to be replaced. The hotel is in a great location, but the reception staff were not particularly friendly or welcoming. The hotel was functional and efficient but again not very welcoming. Very soviet feel to it.
Stayed 2 nights in Oct 2024

10/10 Excellent

kojiro

Stayed 1 night in Sep 2024

10/10 Excellent

andrew, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a regular room, but for some reason, they upgraded me to a full suite with the living room bedroom, even its own private sauna. The breakfast was very good and close to any tourist attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mihail

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Stefano, Reggio Emilia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good and smart place to stay in Chisinau.
Stayed 1 night in Aug 2024

8/10 Good

Suenanica de

Traveled with group
Liked: Cleanliness, amenities
Centrally located and easily accessible. Rooms are comfy and cleaned on time. Only downside was the buffet breakfast selection which was quite terrible - on one day there were even greasy chicken wings that looked like leftovers from the previous night! - and not representative of the great Moldovan food that is around.
Stayed 2 nights in Aug 2024

8/10 Good

andrew

Stayed 3 nights in Jun 2024

10/10 Excellent

Tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location
Lovely hotel right in the centre of the city. Great value for money. Nice breakfast.
Stayed 2 nights in Jul 2024

2/10 Terrible

Eugeniu

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sergiy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are visiting Moldova capital
Stayed 4 nights in Jun 2024

10/10 Excellent

Sergiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place in the centre of the city hotel provides the best opportunities to explore area by walk only.
Stayed 4 nights in May 2024

10/10 Excellent

Liubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay at the hotel. People were very nice. Room was clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Quiet, clean and laid back. Excellent location adjoining parks and a short stroll to the city center. Friendly front desk staff.
Stayed 1 night in Oct 2023

8/10 Good

andrew

Great location.
Stayed 1 night in Sep 2023

10/10 Excellent

Sergiy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my pleasure to say that hotel is give you excellent service and good time to be in it. Hotel situated in walking distance from mains street and two gorgeous parks.
Stayed 6 nights in Sep 2023

10/10 Excellent

Sergiy

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent hotel with very good position in the center if the city and close to park. Staff is frendly and helpfull. Food is good and healthy.
Stayed 2 nights in Aug 2023

10/10 Excellent

Velta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A loved place to stay with friendly helpful staff, local facilities nearby and a lovely park full of culture and life just across the street.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dariusz

Stayed 1 night in Jun 2023

2/10 Terrible

John

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Great location ruined by clueless management.
As with a lot of negative reviews, the management will post a reply saying "contacts us so we can improve". Well I did. Whilst I was there. I booked a room with a veranda and black out curtains.. I was down graded on arrival to one with neither. I called the reception and was eventually shown a room with a veranda but not black out curtains. I was then shown a room with "black out curtains" which were not. Later I note that aircon is not working. Call reception to be told no one was coming to fix it and how about i open the door? So I open the door to the swarm of bugs and bity inset who are merrily dancing to the significantly loud bass from the Karaoke club next to the park. Door closed again the the temperature hits 28 degrees in the room. The next morning they say the aircon was out over the whole hotel and that it would not be on the next nights either. Due to no sleep I get to the restaurant for breakfast a minute past 10am and its closed. I almost had to beg for a coffee (NOTE - there are no tea or coffee making facilities in their rooms) I Check out and move across town to a hotel with all my requirements. It's a shame - it could be such a lovely hotel but who ever owns and managers is has no idea about running a hotel. It's full of trinkets and gimmicks and misses the basics. Hospitality - Good rest and sleep and service. MIsses on all fronts.
Stayed 2 nights in May 2022