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Kyukamura Shikotsuko

3.0 star property

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January 2025

Photo gallery for Kyukamura Shikotsuko

Kayaking
Public bath
View from property
Boating
Hiking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Shikotsuko-Onsen, Chitose-city, Chitose, Hokkaido, 066-0281
  • Shikotsu Visitor Center
    15 min walk
  • Shikotsuko Onsen
    19 min walk
  • Lake Shikotsu
    6 min drive
  • Sapporo (CTS-New Chitose)
    35 min drive

Room options

View all photos for Twin Room, Shared Bath, Non Smoking

Twin Room, Shared Bath, Non Smoking | In-room safe, desk, blackout drapes

Twin Room, Shared Bath, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Room, Shared Bath, Non Smoking

Japanese-Style Room, Shared Bath, Non Smoking | In-room safe, desk, blackout drapes

Japanese-Style Room, Shared Bath, Non Smoking

  • Sleeps 4
  • 4 Twin Futons

About this property

Kyukamura Shikotsuko

3-star Chitose hotel with restaurant
A restaurant, a sauna, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library, and free newspapers are onsite. Bathrooms are shared.
Kyukamura Shikotsuko offers 39 accommodations with bathrobes and slippers. Business-friendly amenities include desks, safes, and phones. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries, hair dryers, children's robes, and children's slippers. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Chitose hotel also offers a sauna, a library, and a garden. Complimentary self parking is available on site.

Kyukamura Shikotsuko has designated areas for smoking.

Onsite venue - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kyukamura Shikotsuko
Kyukamura Shikotsuko Chitose
Kyukamura Shikotsuko Hotel Chitose
Kyukamura Shikotsuko Hotel
Kyukamura Shikotsuko Hotel
Kyukamura Shikotsuko Chitose
Kyukamura Shikotsuko Hotel Chitose

Kyukamura Shikotsuko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 49 reviews" "
Rating 8 - Good. 11 out of 49 reviews" "
Rating 6 - Okay. 6 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen vacay stay (get there before sunset!)
We got there after 5:30 which was a bad idea. In winter it was already pitch black and the walk from the bus stop to the hotel is uphill and very challenging with luggage. I don’t even know how we did it! Hotel itself is pretty good. Breakfast and dinner provided, bathrobes provided and you can wear to dinner, onsen open 24 hours. No view in the room but you’re close to the gorgeous lake. Small eats around town are amazing, cream puff, pork bowl 豚井, potato mochi... Be ware of the black crows; they’re very aggressive if you have food exposed in a plate! Go to 丸驹温泉 via shuttle bus (ask hotel front desk to arrange it for you), super worth it! It’s the most scenic onsen with 100+ years of history.
Stayed 2 nights in Dec 2019

10/10 Excellent

Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed the onsen so much. Nice and spacious room
very good service. Just that there is no bathing facility in room. a bit in convenient for couple stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Sai Chak Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Ernst, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been travelling in Hokkaido for almost a month (and longer in Japan) and stayed in very nice hotels. This place beats all of them hands down. The next level of excellent would be extraordinary. So I rate extraordinary: the staff (special mention), the location and its ambience, the quality of the food and its presentation. All this is not meant as 5* international (which I don't like much), but a place with a homely feel and great service that is genuine.
Stayed 3 nights in May 2018

10/10 Excellent

Ernst, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel I have stayed stayed at on this trip. Since this is only about the check in I'll have some more to say sbout it later.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and comfortable stay
I enjoyed my stay very much! Excellent staff and comfortable environment! The basic dinner set was much better than I was expected! Breakfast will be better if more varieties are available, e.g. sashimi don etc. Onsen facilities are only basic ones. The room was spacious and nice! Overall speaking, I would recommend this hotel for those who would like to have a budgeted hotel with onsen in Shikotsuko Lake.
Stayed 1 night in Jan 2018

8/10 Good

J, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene setting with a getaway feeling!
I really really enjoyed my stay at Kyukamura! I was up in Hokkaido for the Yuki Matsuri in Sapporo and decided to stay at Lake Shikotsu. I'm so glad I did. I actually enjoyed the ice festival at Lake Shikotsu more than the Yuki Matsuri in Sapporo. The whole town is really happy to have people come there in the winter. I landed at Chitose arpt and took the bus to Shikotsu. (This was the most difficult aspect of staying out here. There is very limited bus service and it is very expensive if you are commuting into Sapporo or to Otaru for day trips.) I got off the bus and was instantly greeted by a Kyukamura staff with a shuttle to the hotel. Check-in was easy and the room was so clean. Changed into yukata and went for a delicious meal in the lobby. If I can say one thing that impressed me the most: THE STAFF IS THE BEST! Everything is cared for and you are made to feel as comfortable as possible. I speak limited Japanese but it was enough to communicate with everyone. Everyone was so helpful and respectful! It's very easy to walk into town. Maybe 10-15 min depending on your pace. Definitely go during the day because the views are spectacular! The ice festival is incredible to see during the day. I believe when you travel to another country it is always good to learn and respect local customs. When in the shared bath: WASH YOURSELF BEFORE GETTING IN. When it is past 10pm don't yell in the halls etc. Fantastic place and I want to come again in the summer!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
畳が沈んでいました。食事は配慮されていましたが、密で並ぶ。並ぶ方向等もう少し対策を深める必要があると思いました。ビジターセンターへの車のお迎えは1時半か3時半ということでしたが、どちらも早いか遅いかで、途中の時間にお迎えをお願いできるとありがたいです。
Stayed 1 night in Nov 2020

8/10 Good

MASAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Yujung, Korea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숲속에 있어서 고요하고 좋았습니다. 이메일로 많은것들을 요청했었는데 친절하게 다 들어주셨고, 석식과 조식모두 훌륭하였습니다. 다음에 방문한다면 또 가고싶어요
Stayed 1 night in Mar 2020

10/10 Excellent

Tsunehiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リラックスできます
周囲が静かなので、とてもリラックスできます。スタッフもとてもフレンドリーでした。近くのビジターセンターは支笏湖の歴史がわかる素晴らしい展示でした。冬に仕事で泊まりましたが、夏に家族で来るのにはいいところだと思います。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
宿泊中ホテルへの帰りが大変遅くなったのに、夕食の準備をしておいてくださいました。23時近かったのに、その心遣いが嬉しかったです。
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
紅葉が最高！
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
支笏湖周辺の自然に囲まれた、ほっと寛げる宿。
支笏湖至近のお宿。設備は新しくはないですが、中はとても清潔で整った感じ。温泉もとても気持ちよく、北海道の素材を使った食事も素晴らしい。夜は周囲に店など無いので、不便と感じる人もいるかもしれませんが、逆にとても静かで、周りの広場を散策して綺麗な星空を眺めて楽しんでいました。スタッフの皆さんも丁寧親切で、とても良い滞在になりました。
Stayed 1 night in Sep 2019

10/10 Excellent

ヒロ, 大阪

Business traveler, Traveled with family
スタッフの方々は丁寧でしたが、接客に不慣れな感じがしました
Stayed 3 nights in Sep 2019

10/10 Excellent

Tetsuhito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
支笏湖の湖と森の自然が満喫できる。
支笏湖湖畔の森の中にあり、野鳥がさえずる森の中を散歩したり、湖畔が散歩でき自然愛好家には素晴らしい環境。夕食や温泉も申し分なく楽しめる。近くにレンタルがあるので、少し時間をとって、ボートやカヌー、カヤックなどのスポーツ拠点としても良い。支笏湖温泉には、しゃれた飲食店やお土産店が複数あり、鱒のフライやハンバーグなど地元の食が楽しめます。
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
與自然和諧共存的渡假村
到住宿地點的時間比較晚，櫃台告知馬上用餐，但並未告知是自助餐，入座後等10分鐘左右，服務人員才來告知是自助餐，自行取餐，溝通有點不良。8月底入住，夜間睡覺時，空調可能只有送風，又或者是暖氣，溫度太高，無法入睡。但附近森林環繞，晨起散步感覺舒適、寧靜。
Stayed 1 night in Aug 2019

10/10 Excellent

Jueun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 편히쉴수있어요
Stayed 1 night in Jul 2019

10/10 Excellent

Chun mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店職員很友善，雖然英文水準不太好，但很有禮貌，樂於協助，可加！
很傳統的溫泉旅館，大部分是日本人去的。在機場有巴士直達支笏湖，而酒店員工會到巴士站接送。 如果想很安靜去浸溫泉，這裡是個好地方⋯
Stayed 1 night in Mar 2019

10/10 Excellent

Chun mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員工即使英文水準不高，但很專業，服務態度很好... 機場在 Domestic floor 坐no 66 線巴士，非常方便，職員會在巴士站接送，寧靜的溫泉旅館，已第二次入住，會再來~
Stayed 1 night in Mar 2019

8/10 Good

LIK PUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

KUANG-CHIH

Liked: Cleanliness
Stayed 1 night in Feb 2019

10/10 Excellent

JONGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용한 숲속 콘도같은 느낌입니다
잘쉬다 왔습니다 시내에서 멀고 차없으면 가기 힘들기때문에 순수하게 쉬실분들만 가세요
Stayed 1 night in Feb 2019